Certificate in Workplace Mediation
Presented by National College of Ireland.
Title: Certificate in Workplace Mediation MII Approved to Associate Affiliation level (requires additional Assessment for MII Certification)
Region: IFSC Dublin
Contact Details: 01 659 9218
Organisation: National College of Ireland
Address: Mayor Street, IFSC, Dublin 1.
Phone: 01 4498 8500
Hours in Mediation Module training: 50 hours required.
Hours Outside training: 210 hours.
Venue: NCI, IFSC and other approved off-campus centres. NCI has internal quality assurance procedures for choosing off-campus centres.
Typically 1 evening per week (3 hours) over 12 weeks with 2 additional weekends. It may be also offered in weekend delivery (Saturday)
Max number on course: 25 per cohort
Upcoming Programme Dates; September 2015 to December 2015
Learners will be able to use theory to define and develop a knowledge of mediation and conflict intervention apporaches.
Learners will be able to ciritically evaluate the role of mediators in conflict resolution.
Learners will be able to analyse and review conflict intervention strategies
Learners will be able to apply skills and techniques of mediation to complex workpace disputes.
Learners will be able to use theory to develop communication options in dealing with conflict and the resolution process
Learners will be able to analyse and recommend alternative dispute resolution approaches to apply.
Learners will be able to reflect on thier practice to improve their knowledge and skills in mediation and conflict resolution.
Learners will be able to criticially review the ethical considerations in the management of conflict.
Methodology and Evaluation:
Teaching and Learning will take place via the following:
Directed Reading of texts and journal articles
Self-directed reading and review of web based materials especially from CIPD
Reading, Learning and Preparation of material for Assignment
Students will be assessed by a written acaedmic Assignment. The Assignment will based on a mediation role play.
The role play will be recorded and assessed by and assessor, approved by the MII. This will be graded on a PASS/FAIL basis. The assessor will provide feedback on the learners ability to practice mediation. Written feedback will be provided by the Assessor to each of the learners on:
Managing the Relationship in Mediation
Managing the Process of Mediation
Managing the Content of the Mediation
Managing the Self
Students must pass both the written and practical elements of the assessment in order to pass and qualify for the MII Certificate to practice.
Admission Requirements: An Honours degree at level 8 or a degree at level 7 with NCI approved Recoginsed Prior Learning (RPL).
Senior Trainer: Sheila K. Martin BSc (Hons), MSc.(Econ) Cert Ed. DipEmpLaw; FCIPD; FIITD; MMII
Principle Contact: John McGarrigle, Registrar
Course Structure: 110 ECTS credit module called Mediation and Conflict Management. This is validated by QQI as a Special Purpose Award. It carries 10 QQI, level 9 credits and qualifies for Certificate to Practice Mediation.
Course Aim: The puprose of this programme is to provide access for experienced Managers, Team Leaders, HR practitioners, Trade Union Representatives and Officials, to education and professional development in the field of Workplace Mediation.
This 10 ECTS credit programme has been developed to meet both market requirements and the Certificate level accreditation requirements of the Mediators' Institute of Ireland (MII). The academic content of this programme is currently delivered on the MA in HRM on a 10 credit module.
Organisation: National College of Ireland
Duration: 50 hours/ 210 independent learning
MII Approved: Yes to Associate Affiliation level (requires additional Assessment for MII Certification)
Certified Training Courses
The MII accredits mediation training courses which meet set training standards. The following training programmes have been recognised as MII approved training programmes.
view upcoming courses
The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.