Community Mediation Training Programme

Presented by PH7.

To be decided

  • Contact Details:       087-9682611
  • Principal Contact:    Tricia Hayes
  • Address:    54 Station Court, Station Road, Portarlington, County Laois
  • Email:

Course Information:

Dates for 2016: 11/12th  and 18/19th September


Venue: Southern Ireland -  venue to be advised

Programme Structure: 
The programme is divided into three themes, with a number of learning outcomes attached to each theme:

  • An Introduction To Mediation
  • Managing a Private Mediation Meeting
  • Managing a Joint Mediation Meeting
  • Delivery schedule is negotiable to a max delivery period over 7 weekends (Friday evening/Saturday)

Hours in training: 60 

Hours required outside training: As required to complete programme assignments

Programme Timings:   On request

Upcoming Programme Dates: TBA

The Programme:

To enable learners to apply the mediation method of conflict resolution through the co-mediation model of practice

Course Objectives:

To develop essential core knowledge and skills central to the practice of mediation

To prepare, observe and practice delivery of the co-mediation model of practice

Methodology and evaluation:  

The programme is delivered using a variety of training methods as follows:

  • Tutor presentation
  • Large and small group work
  • Individual and pair work
  • Role-play

Candidates are required to evaluate the programme on a daily basis in terms of their overall experience of the day and to complete an overall programme evaluation on completion of the training. Any issues emerging from the daily evaluations are immediately addressed to ensure maximum engagement by the candidates. A summary report on the findings from the overall evaluation is also produced following programme completion to develop the overall effectiveness of the training programme.


Admission Requirements: 

Candidates are normally recruited for the programme via the interview selection method and assessed for their suitability based on the following criteria:

  • Motivations to enter the field of conflict resolution
  • Attraction to mediation as an alternative dispute resolution method
  • Prior (relevant) education/training and experience
  • Personal negotiation skills and personal qualities
  • Commitment to mediator role and to the mediation profession


Senior Trainer:     Tricia Hayes


Tricia’s academic achievements include a BSc (Hons) in Psychology from the University of Teesside and a Postgraduate teaching qualification from the University of Huddersfield. In 2006 she completed her masters in Mediation and Conflict Resolution in University College Dublin.  In 2012, she was one of a number of UK and Irish authors who contributed towards the publication of a book on Co-mediation, entitled “Co-mediation: Using a psychological paired approach to resolving conflict”.

Tricia began her mediation practice as a volunteer mediator in the mid-1990’s in one of the largest community based mediation services in the UK.  She currently practices mediation as a member of a pioneering national Community Mediation Service, launched in September 2012 in Portlaoise and supports other community based mediation services in Ireland providing workshops and ‘field-practice’ opportunities.

Tricia began her teaching practice in Mediation in 1998 in the UK where she trained and assessed Mediators to Open College Network (OCN) Level 3 Standard. In 2006 she worked with the National College of Ireland (NCI) to develop a FETAC Level 6 Award in Mediation Skills and Practice.  Currently Tricia offers her own MII approved 60-hour Community Mediator Training Programme and, as a Member of the Associate Faculty of the Ted Kennedy Institute NUIM, occasionally lectures on their Masters and Diploma programmes in mediation and conflict resolution 

Organisation: pH7 Mediation Duration: 60 Hours MII Approved: Certified through completion of assessment by co-mediation route

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The MII accredits mediation training courses which meet set training standards. The following training programmes have been recognised as MII approved training programmes.

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