Conflict Resolution & Mediation Skills

Presented by Geoffrey Corry.


General Information:

  • Venue: Dublin - Ballymun Community Law and Mediation Centre,  Unit 1A , Shangan Neighborhood Centre, Shangan Road, Ballymun, Dublin 9 and UCD Adult Education, Belfield Campus
  • Organisation: Athema Mediation
  • Principal Trainer: Geoffrey Corry
  • Phone 01 – 8625805   Email

  • Max number on course:  16 

  • Cost: €950 Deposit of €100 is payable by 30th March 2018

This is a practical skills based course taught through storytelling mediation process taught through interactive role plays and using a storytelling mediation process. 

Successful participation on this course will complete one of  the two entry requirements for accreditation for Membership from The Mediatiors' Institute of Ireland, the professional association for mediators in Ireland. (Successful completion of a skills assessment is also required for accreditation). It will also permit successful applicants ot access further substantitive training in specialised areas such as Family and Workplace medation.  

If you are interested in attending this course please contact Christina for further information  Phone: 01 8625805 Email: info@bclc


Course Dates 2018:  

Two modules of three days each followed by a day session for presentations. 

Each day is from 9.30 am to 5.30pm

Ballymun CLC

Module One

Thursday 12th April  9.30am to 6pm, Friday 13th April   9.30am to 6pm  & Saturday 14th April 9.30am to 6pm

Module Two

Thursday 17th  9.30am to 6.30pm, Friday 18   May 2018    9.30am to 6.30pm &    Saturday 19th  May

Phone 01 – 8625805   Email

UCD Adult Edcuation 

Three modules of 20 hours each on Monday evenings from 7-9pm and one Saturday in conjunction with the academic year 2017-8.


Course Aim:  Provides an introduction to conflict resolution dynamics and the basic process skills used in mediating face-to-face interpersonal disputes involving emotional and relational issues.

Course Objectives: By the end of the course, participants will have:

  • An awareness of the positive value of conflict and their own style in thinking about and responding to conflict
  • An understanding of some conflict and negotiation dynamics, how conflict escalates and the skills that can manage, resolve and transform conflict
  • Experienced the five stages of a generic face-to-face mediation process and its effective management
  • Developed their basic mediation skills for working through interpersonal disputes in a community, workplace and family setting
  • Analysed the emotional, relational and substantive issues in a number of role plays

Methodology and evaluation: 

The knowledge, skills and attitudes are acquired concurrently in an integrated and experiential way. It combines lecturettes, group work, skills training, at least six mediation role plays and a small written assignment. Each trainee receives a mediation manual and Powerpoint handouts. Intensive role play constitutes about 60% of the course so as to practice mediation skills and experience the disputant role.


Additional sessions are organised [paid for separately] at the end of the course for trainees to try out their new skills in non-tutored self-organised videoed role plays. These videos are then reviewed in a group setting to identify missed opportunities in final preparation for the assessed role play under the MII certified practice standards.

  • Admission Requirements:    Open access

Senior Trainer: Geoffrey Corry BA(Mod) MSc(Mgmt) HDipEd

Training experience:

Geoffrey has been running basic mediation courses for over 20 years in Ireland. The UCD adult education course is now in its unbroken 18th year. He has given training in Colombia, Haiti, Sweden, Malta, Slovenia and England for workplace, family, restorative justice, commercial and community mediation as well as dialogue facilitation. He teaches peacemaking to American students at IES Dublin and NUI Maynooth.


Geoffrey got interested in mediation in the 1980’s when he went to South Africa and San Francisco to bring the skills back to the peace movement in Ireland. He became self-employed in 1987 specialising in conflict resolution and mediation. Today he works two days each week in the state run Family Mediation Service in Dublin and serves as a staff representative on the Board of the Family Support Agency.


He founded the first community mediation scheme in Tallaght in 1991 and supports schemes in Coolock, Ballymun, Cavan and Castlebar. He is the trainer for the pilot Elder Mediation project in Northside Mediation. He chairs Facing Forward, a restorative justice project for the mediation of severe adult crimes. Served as Chairperson of the Mediators Institute Ireland (1998-2002) when the Institute expanded beyond family mediation into workplace and commercial mediation. Facilitated over 50 Political Dialogue Workshops at the Glencree Centre for Reconciliation.

Role play tutors and assessors assist Geoffrey from time to time.


Organisation: Athena Mediation Duration: 60 hours MII Approved: Yes - from September 2008

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