‘Empowering your clients to resolve conflict’

Presented by Brian O'Connell. From Thu 22 Mar 2018 to Thu 22 Mar 2018

City West Hotel, Lucan, Co. Dublin (Close to M50)
7 CPD Points



          Moving beyond resistance, limiting beliefs and entrenched conflict.

1 day workshop for mediators and coaches


On this workshop you will learn how to use thoughtful probing questions and skilful guidance to help your clients generate new understandings, move beyond impasses, recognise differences and generate appropriate solutions. This is an interactive workshop with practical exercises, examples and group discussion. Places are limited to assist transfer of key learning.


  • Creating rapport to secure positive outcomes

-         Rapport occurs at many different levels and a mediator can use these to facilitate positive movement and change.

  • Communicating effectively

-         Using persuasive language to generate new understandings.

  • Influencing and challenging limiting beliefs to create new possibilities.

-          Very often we all hold certain beliefs as absolute until they are questioned.

  • Recognising and addressing conflicting patterns of behaviour to create solutions.

-         Very often two people can share the same goal and yet end up in conflict because of opposing preferences of behaviour.

  • Agreeing well-formed outcomes to achieve lasting agreements.

-         This ensures that the final agreement will meet the needs of all those directly affected by the dispute.

Date : Thursday 22 nd March 2018 :  9.30am – 4.30pm                                           Cost : €75

No. CPD Points: 7

Venue : City West Hotel, Lucan, Co. Dublin (Close to M50).      

To request a booking form please email brianoconnella@gmail.com (Places are only guaranteed once payment is made)

About the Trainer : Brian O’Connell has over 10 years experience as a Mediation Practitioner, Conflict Management Coach, NLP Master Practitioner, Mind Coach, Trainer and Facilitator. He has integrated mediation skills with coaching techniques and neuroscience principles to offer an effective and practical approach to help mediators and coaches enhance their professional practice.

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