PG Diploma in Conflict and Dispute Resolution Studies (NFQ Level 9)

Presented by Trinity College Dublin.


General Information:

  • Region: Dublin
  • Principal Trainer: Ms Paulyn Marrinan Quinn
  • Organisation: Trinity College Dublin
  • Principle Contact: Irish School of Ecumenics
  • Address: Irish School of Ecumenics, Trinity College, Dublin 2
  • Phone: 01 896 4788
  • Fax: 01 672 5024
  • Email:
  • Web:


Course Information:

  • Course Structure: 2 evenings per week over 2 academic semesters (September-December/January-April), plus 2 weekend workshops
  • Hours in training: 40 on practical mediation skills and practice
  • Hours required outside training: 104
  • Venue: Irish School of Ecumenics, Trinity College, Dublin 2
  • Course Timings:  2 evenings per week (Tuesday and Thursday) 7-10pm
  • Max number on course:  20
  • Cost:€5500(EU fee) plus TCD sports centre charge 77 Euro/USI levy 8 Euro
  • €7,400 Euro (non EU) plus TCD sports centre charge 77 Euro/USI levy 8 Euro 
  • Upcoming Programme Dates: September 23rd 2014 to 30th August 2015


The Programme:

Course Aim:

This one-year postgraduate programme course interests those, in both the public and private sectors, who are professionally involved in conflict analysis, management and resolution and who wish to study mediation and other non-adversarial dispute and conflict resolution processes (ADRs) which are increasingly a part of legislative and management structures in the EU and internationally. It aims at achieving standards of best practice for those who recognise the value of alternative dispute resolution processes in resolving commercial, community, workplace and other pre-litigation disputes and in minimising damage caused by conflict. Those who complete the programme course will have a deep understanding of the nature of conflict, the various conflict resolution processes available and will know how to apply them. 

Course Objectives:

On successful completion of the programme graduates should be able to:

- Reflect critically on theories concerning the causes and dynamics of conflict in a variety of contexts

- Undertake conflict analysis using appropriate tools

- Understand the role of social and political processes in the dynamics of conflict and its resolution at local and global levels

- Demonstrate a general knowledge of Alternative Dispute Resolution (ADR) processes as they are emerging as an alternative to the adversarial system 

- Analyse and evaluate the different processes of remedy and redress;

- Acquire practical skills in mediation, restorative justice and other ADRS through practical exercises and role play

Methodology and evaluation:

The assessment is based on two essays of approximately 4,000 – 4,500 words each, a 4,000 – 4,500, reflective log, and on a practical skills-based assessment. One essay focuses on the underlying theory of conflict, the other essay focuses on theories and processes of conflict resolution. The log focuses on the student’s reflection on their learning. The practical assessment focuses on conducting mediation. All modules are weighted in the calculation of the degree mark according to their ECTS credit weighting. To complete qualify for the award of the Postgraduate Diploma, students must pass all modules by obtaining satisfactorily a pass mark of 40% must be achieved on the two essays and a ‘satisfactory’ pass grading on the log and practical assessment.

A successful Mediation Roleplay Competency Assessment option at the end of the programme allows students to apply for Certified Mediation status with the Mediators' Institute Ireland.

Admission Requirements:   

Normally a 2.1 at undergraduate level in any field. In exceptional circumstance a case for admission can be made to the Dean of Graduate Studies by the programme co-ordinator.

Senior Trainer: Ms Paulyn Marrinan Quinn SC  

Training experience: 

Paulyn Marrinan Quinn is Adjunct Lecturer in Mediation and ADR at the Irish School of Ecumenics, Trinity College Dublin. She has expertise in civil and commercial mediation; alternative dispute resolution (ADR); mediation and negotiation skills and ombudsmanship. She established Mediation Forum Ireland and founded the TCD PG Diploma in Conflict and Dispute Resolution Studies. Since the foundation of the programme in 2000 she has provided theoretical and practical mediation training to the students.


Paulyn Marrinan Quinn BA, FCI Arb, A.M. was appointed a Junior Counsel in 1979 and Senior Counsel in 2000. She is a Barrister in Ireland, Northern Ireland, England & Wales. She was Ireland's first Insurance Ombudsman (1992-1998) and then Ombudsman for the Defence Forces.

Other Trainers: Ms Penny McRedmond

Training experience:

Penny McRedmond qualified as a mediator after taking the IPA course in 2010-2011. She teaches mediation history, theory, critical perspectives, practical mediation skills and different mediation models.


Penny McRedmond is a UK and US lawyer and certified mediator (MII certified). She works as an independent researcher and writer, specifically in the field of human rights. She has extensive lecturing and training experience and is currently writing a book on mediation.

Organisation: Trinity College Dublin Duration: 144 hours (66 hours in class, remainder in personal study) MII Approved: Yes

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