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Accredited Mediation Training

All training programmes approved by the Mediators' Institute of Ireland are assessed against specific criteria based on the competencies required for the various levels of membership. Please note that while the following listed training programmes have been approved by the Mediators’ Institute of Ireland (The MII), the MII is not responsible for the administration or delivery of these programmes. Membership of the MII is not based on enrolment on an accredited training course and to become a member of the MII, participants must register directly with the MII. Any person who is on an MII approved training programme is entitled to apply for membership of the MII under the Trainee Member scheme - see  Trainee Members page for details and registration information - and any person who successful completes an MII approved training programme is eligible to apply for MII membership at either Associate or Certified level depending on the status of the programme.

If you would like to apply to have your training programme approved, please refer to the MII  training programme approval process.

Mandatory additional training 

32 hours Separating Couples training is mandatory for members who wish to be certified to mediate with Separating Couples. Modules are delivered in the areas of Couple Dynamics, Domestic abuse and screening,  Family Law Matters, Family Mediation Process, Parenting and  Child protection issues. Code of Ethics and Practice training is mandatory for all members: The training is interactive and highlights issues such as confidentiality and case management with examples from mediation experiences and, where appropriate, cross referring to the Mediation Bill 2017. Other sector specific mandatory training may be introduced in the future.

Accredited Training Course Listing 

Please note that these courses are not run by the MII. All information and booking is through the contact listed for each course.

Certified Mediation Training Programme

Presented by Institute of Public Administration.

Dublin and nationwide

Course Structure:

  • 3 X 2 day modules run over a three month period. (An additional and separate assessment day will be run following each training programme with successful candidates eligible to register as Certified Members of the MII )
  • Hours in training: 45
  • Hours required outside training: 15 approximately
  • Venue: Institute of Public Administration, Training & Education Centre, Lansdowne Road, Dublin 4 (also in-house for organisations as requested)
  • Ph: +353 1 240 3600
  • Website: www.ipa.ie
  • Email: training@ipa.ie
  • Course Timings: 9.30 a.m. to 5.00 p.m.
  • Numbers on course: Max of 12 participants
  • Cost: €1,950 (Three facilitators/mediators work with the group during each module of the training programme).

 

 

DATES FOR 2017/2018 :

 

Module 1

Module 2

Module 3

* Programme Two 2017

19-20 September 2017 17-18 October 2017 21-22 November 2017
Programme Three 2017 15th and 16th November 2017 12th and 13th December 2017 30th and 31st January 2018

 

Programme One 2018:

13 & 14th February 2018  

13 & 14th March 2018   

17 & 18th April 2018  

 *Please note this Programme is now fully booked.

  We are currently taking bookings for subsequent Programmes. Early booking is recommended as places are limited.  

 

The Programme

Course Aim/Objectives

The overall aim of the programme is to provide participants with a comprehensive understanding of all aspects of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes. The programme is suitable for those seeking to gain a greater understanding of mediation (leading to ‘Associate Member’ level of the Mediators’ Institute of Ireland (MII)) as well as those who aspire to practice as a Professional Mediator at ‘Certified Practitioner’ member level . (Trainees can qualify for ‘Certified Member’ status of the MII on completion of this 60 hour training programme plus attendance at an ‘Assessment Day’ and successful completion of the assessment process i.e. a videoed role play and written self assessment piece, which is assessed by an independent  MII approved assessors).

On completion of the training programme participants will have:

  • An understanding of mediation as a mechanism for dispute resolution and its appropriate use
  • An understanding of the five step framework for mediation and how to manage the mediation process
  • An understanding of the Role of the Mediator
  • Developed mediation related skills including active listening, facilitation/negotiation/communication skills, ability to deal with different personality types and other intervention strategies used a repertoire of relevant personal skills in role plays
  • A greater understanding of their own personal skills development needs in relation to working as a Mediator
  • A greater understanding of conflict – types and causes of conflict
  • An understanding of why mediation, as a process, is rapidly developing in various facets of Irish society and business.

This course is suitable for:

  • Managers, Team Leaders, HR Practitioners, Consultants, Advisers, and others who negotiate and deal with conflict and dispute resolution
  • Officials and non full-time Trade Union Representatives
  • Partnership Facilitators/Partnership Committee Members
  • Those who want to become accredited Professional Mediators
  • Anybody – at any level - with responsibility for resolving workplace disputes and conflict who wishes to enhance their skills in this area.

Methodology and Evaluation

The programme, which is run in three x two day modules over a 2/3 month period, is highly participative and practical. Learning approaches include short lecture inputs and facilitated group discussion. Much of the learning happens from insights derived from ‘working-through’ case-studies/role plays as well as from on-going feedback and coaching during these sessions.

Trainees will also be required to undertake an agreed mediation related project (2000 –3000 words) between the second and third module.

Evaluation of participants happens through ongoing assessment throughout the training programme as well as satisfactory completion and presentation of a mediation related project.

Admission Requirements

A genuine interest in Mediation as an approach to conflict resolution. Also, if necessary, a telephone discussion with lead trainer, Lily Regan, or Course Administrator, Judy Rogers, to ensure suitability of training programme.

Senior Trainer: Lily Regan, M.Sc. (Training and Human Resource Management), Accredited Mediator, FCIPD.

Training Experience:

Lily has over 10 years experience as a trainer/facilitator with the Institute of Public Administration (IPA) as a Human Resource Management Specialist, providing a broad range of training and consultancy services to clients of the Institute. Lily is also Director of Mediation Training Programmes at the IPA and is responsible for the development and delivery of all mediation and conflict resolution training and consultancy services provided by the Institute. Lily also works as an Organisation and Workplace Mediator, mainly with clients from across the public sector, and has mediated at all levels including individual and team/group based conflict.

Qualifications/biog:

Lily is a Practitioner Member of the Mediator’s Institute of Ireland and an accredited Mediator with the Chartered Institute of Arbitrators, UK. Lily holds an MSc. in Training & Human Resource Management from Leicester University. Lily is also a Fellow of the Chartered Institute of Personnel and Development.

In her current role with the IPA her work spans the areas of Mediation and Human Resource Management.

Previous experience: Lily has over 20 years experience both at operational and management levels in the area of Human Resource Management. Prior to her current role Lily held the position of Personnel Officer/Human Resources Manager in the IPA. In that role Lily gained a broad range of hands-on experience in all areas of Human Resource Management - including managing grievances and disciplinary issues , conflict resolution, cases with third party involvement e.g. Investigations, the Labour Court, Rights Commissioners, Equality Tribunal, Family Law Courts, and other legal institutions. Lily draws on this experience in her current work as a trainer/facilitator in the area of Workplace Mediation and Conflict Resolution.

Other Trainers:  Jim Halley

 

Jim Halley

Training experience/Biog:

Accredited by the Chartered Institute of Arbitrators he has continued his professional development in advanced and international mediation studies. He also practices mediation on the international stage and is fast growing a reputation in this area. He has carried out over two hundred successful mediations in a variety of settings to date.

Jim has a long association with the Institute of Public Administration and has delivered training in mediation studies on the Institute’s programme since its foundation.

Jim is a qualified mediator practicing in both workplace and commercial mediation for the past 12 years. Jim originally qualified as an Engineer but moved to acquire and practice a wide range of people management skills including mediation.

Note:

This Mediation Training Programme may also be run in-house for organisations

Contact details:Ph: +353 1 240 3600

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Conflict Positive & EQuita - Certificate in Mediation Training

Presented by EQuita Consulting.

Nationwide

 

Course Information:

Course Structure:
Four, two-day modules (60 hours /8 days) followed by a one-day MII competency assessment. Participants are coached and assessed on an ongoing basis on their ability to integrate mediation theory and attitudes into skilled practice.

Hours in training: 60 Hours
Hours required outside training: 15-20 hours
Region: Dublin / EU
Venue:  South Dublin Chamber, Tallaght Business Park, Whitestown Business Park, Dublin 24
Key Contact: Liz O'Grady
Address:  South Dublin Chamber, Tallaght Business Park, Whitestown Business Park, Dublin 24

Phone: 00353 12934741 
Email:  
talktous@equita.ie
Numbers on course: Range between 10 – 25 participants
Cost: (inclusive of the MII assessment)  €2250

Equita Consulting are offering you a unique opportunity to train under Ireland’s leading mediation and negotiation specialist, this course is specifically designed to equip the student with the skills for workplace, organisational, family and commercial mediation. It is aimed particularly at those in HR, the Legal Profession, Management, Engineering, Architecture, Consultants, those who work in or with Trade Union Officials and anyone who has responsibility for workplace disputes or wish to have. Course duration 60 hours and this qualifies it for accreditation from the Mediator’s Institute of Ireland and CPD points.

Download the Course Brochure 

In particular this course is:


Delivered by some of Ireland’s leading experts in mediation
Earns CPD points
Ireland’s only course to deliver core mediation, workplace and commercial mediation
One-to-one support and feedback on your skills
First class value for money
Guaranteed to build your confidence
EQuita administers MII membership on successful completion of exam
Course includes a year's membership paid with Mii
Access to ‘sharing and learning’ groups
International standard case studies
Course fee includes all course notes, articles and core text book [The Mediator’s Handbook]


Course Dates in January/February 2018

Our next course runs from 2 to 7 pm on Thursdays and 9 to 4 pm on Fridays. 

              January 2018 11, 12, 25 & 26

February 2018     8, 9, 22 and 23


Course Features:

We can take payment instalments if that suits the student better.
If you are a returning student to our courses you will receive a 15% discount. Additionally, we can provide a group discount for group bookings. The fee includes a free annual subscription to the Mediator’s Institute of Ireland and competency assessment.

This programme is designed to provide knowledge and skills in conflict resolution and mediation. It is delivered in four units over eight days. This is a highly interactive and integrated programme, bringing together the essential knowledge, skills and attitudes for the demanding work of facilitating the resolution of emotion and interest based conflict. The content consists of a mixture of theoretical presentation, an exploration of how theory applies to practice, and skills development through exercises and role-play. It aims to integrate participants’ experience and abilities with mediation and conflict management.


Methodology & Evaluation:

This is generic mediation training. The training comprises theoretical input and context knowledge interspersed with exercises and skill development through role play, case studies, written assignments and the completion of prescribed reading. The training methods include a course manual, theoretical presentations, role-play, group discussion, video demonstration and analysis and participant coaching in skill development.

Assessment:

On completion of this course participants are assessed through a Role-Play Competency Assessment. On successfully passing the assessment, participants receive a Certificate in Mediation which gives eligibility to apply for Certified status with the Mediators' Institute of Ireland.

 Profiles of Trainer and Facilitator

1.      Margaret Considine, CEO and Head of ADR


Workplace and Commercial  Mediator

Margaret is an active coach to many middle and senior executives in Ireland.

Margaret is one of Ireland’s leading experts in the field of Mediation and recent clients include:

 

She has also presented at European Conferences giving expert opinion on mediation.

Qualifications/Biography:
1999 Practitioner in Family Mediation & Organisational and Workplace Mediation
2005 Masters in Mediation and Conflict Resolution UCD

Roles Held in MII:
Council Member and Chair of Conference Committee

 

    2. Julie McAuliffe

    MA Mediation & Conflict  Resolution

    IMI BA Management Programme,

    First Class Honours

    MSc Degree in Mediation &

    Conflict Resolution, UCD

Julie has worked with EQuita Consulting for many years where she mediates, co-mediates and coaches conflicted parties. Julie also holds a number of organisational posts. She mediates complex multi-party disputes, as well as interpersonal misunderstandings, bullying    and harassment issues and family disputes. Julie teaches mediation at UCD, NUIM and the Institute of Public Administration, and is a trainer on the post graduate Certificate in Mediation Training for the Law Society. She has also served on the MII Executive Board and  as Registrar with the MII.

 

3. Keelin O’Reilly

Mediation Practitioner and Mediation Trainer on MII accredited courses:
Assessor of Mediators for MII Competency Assessment (Certified Assessment)
Keelin has mediated in Organisation & Workplace, Family and Community cases and has successfully facilitated parties to reach agreement in several cases.
She has designed and delivered a range of training programmes including communication, employment law, equality and diversity, conflict and mediation.
She has been working as a Human Resources specialist for almost 16 years; working with organisations in the educational, public, private and community sectors; providing mentoring and coaching to a range of SMEs in communications, work relations and dealing with conflict in the workplace.
Keelin has mediated in Family and Workplace cases where there is significant interpersonal conflict, where there are allegations of bullying and harassment and/or where there is little or no communication between the parties when they present for mediation.

Qualifications/Biography:
1993    Diploma in Personnel Management, NCIR and CIPD
1998    Masters Degree in Education, Training and Development, Sheffield University
2003    Diploma in Business & Personal Coaching, Irish Lifecoach Institute
2008    Certificate in Mediation, IPA

4. Other Practitioner Members of the Mediators’ Institute of Ireland may be asked to contribute as trainers, as required.

External Assessor:

Geoffrey Corry

Organisation: EQuita Consulting Limited Duration: 60 Hours MII Approved: Yes


 

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Certified Professional Mediation Training

Presented by O'Sullivan Solutions.

Dublin and Kerry

  • Region: Dublin and Kerry
    Principal Trainer: Gerry O'Sullivan

    Cost:  €1,550-€1,990 programme funding available if you meet particular criteria. Contact Gerry O'Sullivan for details. Additionally, there is an Early Bird rate of €1750, if full fee is paid 4 months prior to the course starting date.

    Course Details:

    Contact Details: 

    • Phone: 00353 (0) 66 7139235
    • Mobile: 00353 (0)879887771
    • Fax: 00353 (0) 66 7139235

    Experience:

    Gerry O'Sullivan has over 27 years experience in training and in mediation and conflict resolution work.

    •         Practitioner Mediator of the Mediators’ Institute of Ireland and trained and certified in Civil & Commercial Mediation, Organizational & Workplace Mediation, Family Mediation,
     Community Mediation and Mediation in Conflict Countries.

    •         Involved in the development of the Certificate in Mediation (HETAC Level 8) in the Law Faculty of Griffith College and principle lecturer on that programme.

    •         Delivered mediation training in the University of Limerick’s, “Masters in Peace and Development” programme

    •         Delivered conflict and mediation training internationally for Lawyers Without Borders in partnership with the Director of Training from CEDR, U.K.

    •         External mediator skills trainer with CEDR U.K.

    •         Assisted in the delivery of advanced Commercial Mediation training in Beograde, Serbia

    •         Assisted in the establishment of a Mediators Beyond Borders Chapter in the Law Faculty of Beograd University.

    •         Co-delivered training on Interest Based Bargaining (Management and Union Negotiations)

    •         Trained with CMP Resolutions, U.K. to work in the provision of Support & Supervision for Mediators

    •         Works as an assessor for Mediators’ Institute of Ireland accredited mediation training programmes

    •         Produced and published mediation film - https://www.youtube.com/watch?v=uNx-WAoIlr

    •         Currently working on a book on the development and asking of questions in mediation

    Course Structure:

    Training takes place in 3 modules comprising 3 days one week, 3 days three weeks  later and  the final 2 days after a gap of 3 weeks 

     

    • ·         Certified Professional Mediation Training (Full course)

    •  AUTUMN 2017  - KERRY (Castlegregory) 

      September 13, 14, 15

      October 4, 5, 6

      October 26, 27

                                Assessments:   November 9, 10 (Participants to attend one of these dates.)

    • SPRING 2018  - KERRY (Castlegregory) 

                                         Block 1 - March 28, 29, 30

                                         Block 2 - April 11, 12, 13 

                                         ​Block 3 - May 3, 4

                                         Optional Assessment dates - May 16 or 17. Participants will be required to attend just one of these dates.

    ​Times: 9.00 to 17.30 each day

    Hours in training: 

    94 hours in total (75 hours in class, 15 hours independent learning and 4 hours learning post training)

    KERRY VENUE:

    See above for information on upcoming training in Maharees, Castlegregory, Co.Kerry. The training will be based in the training facilities of Harbour House and Leisure Centre, equipped with swimming pool and sauna. Accommodation is reasonable at a special course rate of €40 per night.  See www.maharees.ie for more details. Hostel accommodation is also available for €15 per night. Maharees is surrounded by sea on three sides and is breathtaking in its beauty. The course schedule will allow time for walking on the beaches, surfing, trip to the Island etc.

    From Dublin, there are 3 flights per day to Kerry and 7 trains per day. Arrangements can be made for collection from the railway station and airport, if participants are arriving at the same time as each other.

    Maximum number of participants on course:  6-8 where each participant has the trainer available to them for 50% of their role play practice.

    Cost:  €1,550-€1,990 programme funding available if you meet particular criteria. Contact Gerry O'Sullivan for details. Additionally, there is an Early Bird rate of €1750  (4 months prior to course starting date)

    COURSE TIMINGS:  

    • 9.00 a.m. to 17.30 p.m. 

    This is a generic course for those who wish to work in any area of mediation. It covers workplace, community and civil and commercial disputes and an adapted version has been delivered by Gerry O'Sullivan in the University of Limerick to participants from the UL “Masters in Arts: Peace and Development Studies” programme. This training includes assessment for accreditation with the Mediators’ Institute of Ireland. If you pass this assessment you will be able to apply to the MII to practice as a “Certified Mediator”.

    Course Aim:

    Participants will understand the concept of mediation and the framework required for carrying out professional and effective mediations. They will develop skills for mediating between parties in different contexts and will be well equipped to work as a mediator post successful assessment.

    Course Objectives:

    Participants will:

    • Understand the core concept of mediation, its procedure and practice
    • Develop the core competencies necessary for mediating a dispute
    • Learn methods and techniques for identifying the core of the conflict
    • Be able to identify their own style of handling conflict and the changes they may need to make
    • Learn how to empower disputants to move to resolution

    Methodology and Evaluation:

    The process guidelines that will be used in the delivery of the Post Graduate Certified Mediation Training delivered by O’Sullivan Solutions:         

    • Androgogic principles will underpin the training design and delivery
    • Each group engaging in role play will have a trainer for 50% of their role play time
    • Participants will have an opportunity to practice a minimum of 3 role-plays, of one hour duration each, during their training, as well as several shorter role plays during skills and learning development
    • The role plays engaged in by the participants during Block 111 of the Training Schedule are filmed and given to the participants to take home with them in order that they can engage in self-analysis with respect to the Core Competencies required by the MII. This is not part of the Assessment role play process, but it is an additional tool to prepare participants for the filming of their role play for MII assessment purposes, and to give them an opportunity to self-reflect on their process and skills before the MII Assessment day
    • The list of Core Competencies that are required for passing the MII assessment is used as an on-going reflective tool for the participants after their role playing activities
    • The learning methods will be experiential with exercises, role plays and discussion groups
    • Skills learning is delivered by O’Sullivan Solutions using an effective a “piece-by-piece” method, slowly and thoroughly, so that the participants will become very proficient and confident in their role as mediators and will be able to handle increased levels of tension in a competent manner
    • Encouragement and motivation of participants who may have difficulty in understanding processes or in the development of skills
    • Trainee participants and their learning will be the central focus of the programme with customised support for the participants in developing knowledge and skills until they reach the desired proficiency
    • Development of a supportive group learning atmosphere:
      a)  That is conducive to participants sharing learning,information and experiences in order to    
       support each other’s learning.
      b)  That will enable participants to role play comfortably in each others’ presence.
    • The creation of an intense learning journey that is “peppered” with fun!
    • Participants will receive a comprehensive 160 page training manual to be used as reference tool post-training. 

    Trainers: 1

    The Programme

    Course Content

    SECTION 1 – INTRODUCTION

    • MII Definition of Mediation
    • Interest Based Mediation

    SECTION 2 - CONFLICT

    • Definitions of Conflict
    • Working Definition of Conflict for this Training
    • Definition of Conflict Resolution
    • Conflict Progression
    • Conflict Escalation
    • Communication Filters
    • Types of Conflicts
    • Sources of Conflict
    • Clarifying Personal Needs Threatened by the Dispute
    • Consequences of Not Resolving the Conflict – BATNA, WATNA, MLATNA
    • Conflict Analysis Mapping

    SECTION 3 – HANDLING CONFLICT

    • Personal Styles in the Handling of Conflict
    • Reflection on Professional Assumptions and Approach
    • Values/Attitudes
    • Beliefs

    SECTION 4 – COMPARING DIFFERENT TYPES OF DISPUTE RESOLUTION MODELS

    • Litigation
    • Arbitration
    • Negotiation
    • Conciliation

    SECTION 5 – PRINCIPLES OF NEGOTIATING AND BARGAINING

    SECTION 6 – MEDIATION IN PRACTICE

    • What is Mediation?
    • Principles of Mediation
    • Mediation Styles

    SECTION 7 – MEDIATION SKILLS

    • Body language
    • Listening
    • Being Silent
    • Reflective Listening
    • Paraphrasing
    • Linking Reflective Listening with Paraphrasing
    • Benefits Checklist – Effective Listening:
    • Asking Questions
    • Open Questions that focus on the future
    • Circular Questioning
    • Reframing Statements
    • Reframing Differences in a Conflict of Values
    • Moving from Generalities to Specifics
    • Using Neutral Communication as a Mediator
    • Points of Agreement & Commonalities (Mutualising)
    • Summarising

    SECTION 8 – PROBLEM SOLVING

    SECTION 9 – APPROACH AND SKILLS CHECK LIST

    • Approach & Skills Check List for Role Plays

    SECTION 10 – THE MEDIATOR

    • Skills Needed
    • The Role of a Mediator

    SECTION 11 – THE MEDIATION FRAMEWORK – PROCEDURE & PROCESS

    • The Mediation Moves
    • Case Preparation and Development
    • Development of an Hypothesis
    • Reviewing and Analyzing Background Information
    • Selecting a Strategy to Guide Mediation
    • Designing a Detailed Plan for Mediation
    • The Mediation
    • Separate Meetings
    • Plenary Meetings
    • Elements of an Opening Statement
    • Setting the Ground Rules
    • Story Telling
    • Framing the Issues
    • Uncovering Hidden Interests of the Disputing Parties
    • Problem Solving – Generating Options for Settlement
    • Assessing Options
    • Agreement and Conclusion
    • Guidelines for a Mediated Agreement
    • Reality Test the Agreement
    • Signatures to the Mediated Agreement
    • Mediation Agreement
    • Mediation Agreement Template
    • The Role of Caucus Meetings

    SECTION 12- ISSUES IN MEDIATION

    • Challenging Destructive Behaviour
    • Power struggles between the Mediator and the Parties
    • Coping with Anger and Provocative Statements
    • The Dance
    • Coping with Resistance
    • Position Statements in Mediation
    • Power Balancing in Mediation
    • Apology and Forgiveness
    • Tips/Techniques when Stuck!
    • Criteria to Use when Making a Decision about what to do if you are Stuck!

    SECTION 13 - TYPES AND MODELS OF MEDIATION

    • Civil and Commercial Mediation Model
    • The Mediation Process Family - The EMS Commercial model
    • Large Party or Multi-Party Mediation

    SECTION 14 THE USE OF MEDIATION

    • Suitability for Mediation
    • Does this Issue Belong in Mediation?
    • Dealing with Issues that are Difficult to Mediate
    • Using an Internal or an External Mediator
    • The Choosing of Mediation by Parties
    • Benefits of Mediation
    • Mediation in Ireland
    • The Road to Resolution-The Growth of Commercial Mediation in Ireland
    • EU Directive on Mediation in Civil and Commercial Disputes
    • Conflict Audit - Costs

    SECTION 15 – THE MEDIATORS’ INSTITUTE OF IRELAND (MII)

    • The Institute
    • Sectors
    • Membership
    • Ethics in Mediation

    SECTION 16 – CLOSING OF TRAINING

    • Evaluation
    • Presentation of Certificates

 

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Certified Mediator Qualification Training

Presented by Mediation Academy of Ireland.

Leinster

Contact:   John Sherlock

Phone:     087 9385443

Email:      johnsherlock94@gmail.com

 

 

Course Information

Course Structure:  40 hours training and 20 hours MII approved assessment 

Hours in training: 40 hours                   

Hours required outside training:  Assignment

 

Venue:   Westmanstown Sports Centre Clonsilla Dublin 15  Location Map

Parking is available onsite.

Course Timings:  9.00am – 5.00pm

Max number on course:  12 Cost: Cost is €1150 per person plus €350 assessment fee.
Early Bird booking rate is available. Please call for details.

Upcoming Programme Dates 2017

November: 13/14/15/20 and 22nd 

(9.00am – 5.00pm) and further date for pre assessment training. 

Assessment date to be arranged.

Course Aim:  the aim of the course is to train individuals to become certified mediators and to provide an excellent understanding of the mediation process. 

 
Course Objectives: The main course objectives would be to provide an understanding of mediation as a career, mediation as an alternative to litigation, teaching the mediation process, completing the MII approved assessment and basically training the individuals in mediation as an alternative form of dispute resolution. 
 
Methodology and evaluation:  
the course will comprise 40 hours training which will include workshops, assignment, role plays, discussion, and MII assessment
 
Admission Requirements:    none at present
 
Senior Trainer:     John Sherlock
 
John M. Sherlock

Certified member of the MII and founding member of the Mediation Academy of Ireland. John has worked as a senior lecturer in Communications Studies at the Garda College, Templemore. He is registered with Teaching Council of Ireland for further Education with qualifications in Legal Studies from DIT Dublin. Currently John is working as mediator with the Cavan Family Resource Centre. In addition he works as tutor with trainee solicitors in Mediation workshops with the Law Society of Ireland and as adjudicator for national & international mediation competitions.

Other Trainer:
 
Deborah Leonard
Deborah is a certified member of the MII and a founding member of the Mediation Academy of Ireland. Deborah graduated from University College of Dublin in 2001 with an Honours Law Degree and thereafter graduated as a solicitor in February 2006. Since qualifying Deborah has worked mainly in the areas of private client and qualified with a Diploma in Employment Law in March 2007. She trained with the Mediation Foundation of Ireland in February 2012 and became accredited by the Mediator’s Institute of Ireland later that year. Deborah has experience primarily in the area of debt mediation. She has been heavily involved in the judging of mediation competitions within the Law Society of Ireland and is presently employed as an associate solicitor one of the top commercial law firms in Ireland.   
 

 

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Train to become an MII Certified Mediator

Presented by Mediation Foundation of Ireland.

Ireland

  • Organisation: Mediation Foundation of Ireland (www.mfi.ie)
  • Address: Business Centre, 21 Greygates, Blackrock, Co. Dublin
  • Principal Contact: Luke Monahan 
  • Email: lukem@mfi.ie
  • Phone: 087-687-6569
  • Web: Please check www.mfi.ie for forthcoming dates

Course Information:

  • Venue: Dublin and In-Company  
  • Course Timings:  9 a.m. to 6 p.m.
  • Max number on course:  12
  • €1395 + €300 for assessment days or €1625 total if paid in advance
  • Course Structure : 7 days (5+2)

Course Dates 2017:

MII Certified Mediation course on

September 20, 21, 22, 25, 26 November 22, 23, 24, 27, 28  

 

The Programme:

Course Aim: 

For participants to learn and practise facilitative mediation skills

Course Objectives :

By the end of the training course, participants will understand facilitative mediation and its benefits, will have learnt the classic facilitative mediation model, will have practised being a mediator in role play situations and will have gained significant communications and life skills

Methodology and evaluation: 

The learning approach will use presentations, group work, reflective discussions and role-plays around the skills of mediation. Each attendee will practise 3 aspects of mediation and will be assessed as per MII guidelines


Admission Requirements:   

There are no formal entry requirements and potential participants are advised that it is an intensive and very interactive course

Senior Trainer:   

Luke Monahan has Masters Degrees in Leadership, has a Higher Diploma in Education and is a Certified Mediator with the MII.  He is the author of 12 books on education and social issues and is a Director of Curam (www.curam.ie). Luke can be contacted at 087-687-6569 and lukem@mfi.ie

Other Trainer:

Tony Bourke has a Masters degree in Information Technology, has a Higher Diploma in Education and is a Certified Mediator with the MII. Tony’s career is in business and training and he is a director of Raising Performance Limited (www.raising-performance.com). Tony can be contacted at 087-979-9627 and tonyb@mfi.ie    

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Certified Family Mediation Foundation Training Course (Accredited UK & Irl)

Presented by Family Mediation NI.

North

Course Information:

Course Hours 

  • 72 hours direct (9.30am - 4.30pm) + 20 hours indirect

2016 Dates:

  • 20th & 21st October 2017, 10th & 11th November 2017, 1st & 2nd December 2017, 12th & 13th January 2018, 2nd & 3rd February 2018, 23rd 24th February 2018.

    *Stage One is also suitable for those wishing to enhance their skills base in their existing work with families and who may not wish to practice as a Family Mediator.

 

Course Aims:

1. To equip trainees with principles, values, knowledge and skills required to practice as Mediators, in particular assisting couples following separation and divorce which includes:

a) Understanding of the theory and practice of family mediation;

b) Knowledge of conflict management strategies and family dynamics with particular emphasis on the effects of separation and divorce on children;

c) The ability to confidently deal with legal and financial issues in mediation;

d) Enhanced listening, probing and evaluation skills;

e) The ability to confidently and competently include the needs, wishes and feelings of children and young people in the mediation process through indirect consultation.

2. To provide those trainees who successfully complete the course with a qualification which is compliant with the standards of and recognised by the UK Family Mediation Council, and the Mediators’ Institute of Ireland.

 

Course objectives

Upon successful completion, the participants will have:

- Met the requirements of 60 hours training for application for MII Certified Member status PLUS the 32 hours Additional Knowledge Requirements for Approval to Practice in Family (Separating Couples) Mediation.

-Met the requirements for the Foundation Training in both Generic and Family Mediation Conversion Training for the College of Mediators (UK) as approved by The Family Mediation Council (UK).

-Gained the requisite knowledge, skills, role play practice experience and self-awareness to start the required co-working practice experience in separating/divorcing couples mediation.

-Gained an understanding of the vital role of safe, reflective practice and supervision.

 

Methodology and Evaluation

Training Delivery

12 days of training delivery over 6 two-day modules by way of didactic input, facilitated and elicited  discussion with skills practice through role plays.

Assessment and Evaluation

Trainer, peer and self-assessment of each role-play.

Trainers’ assessment of drafting exercise and Training Journal.

Trainers and trainee self-assessment of overall participation.

Option: MII Certified Role Play Assessment.

Self-Learning

Required reading list, with recommended additional reading on specific topics.

Completion of Training Journal including self-reflective element.

Completion of Draft Mediated Agreement.

 

Course Outline/Content

Core Concepts: Theory – Mediation, Systemic, Conflict, Negotiation & Communication; Mediation as a Staged Process;  Couple Dynamics; Needs of Children; Parenting Plans; Family Law; Finance & Property in Mediation; Ethics; Reflective Practice; and Managing the Risk – Child Protection and Domestic Abuse Screening.

 

Trainers

Eimear Hayden is a Family Mediator with the Family Mediation Service (Ireland) and Professional Practice Consultant and Trainer with FMNI. She was accredited as a Practitioner Member of The MII in 2002. Currently Eimear is part of an all-island study group looking at Child Inclusive Practice in family mediation and other fields. Eimear previously chaired the MII Ethics & Standards Committee.

 

Janni Knox is a Family Mediator, Trainer and Professional Practice Consultant with FMNI. She also specialises in Workplace Mediation for various organisations in the United Kingdom.  She is a Practitioner Member of The MII and on the Board of Mediation Northern Ireland (MNI).  Janni is on the Policy and Standards committee for The College of Mediators UK and is ambassador for the Edward M Kennedy Institute for Peacebuilding.

 

Eimear and Janni both participated in Mediation Northern Ireland’s MOST Project on Cross Cultural Facilitation & Mediation in Divided Societies (2009-2013).  

Polly Rowan-Hamilton is an accredited Family Mediator with FMNI and a Professional Practice Consultant . Polly was formerly a teacher with some twenty years’ experience. Polly is currently employed by FMNI as  a Mediator/ trainer and is currently completing specialist training in Elder Mediation.

 

Davina Clements is an accredited Family Mediator with FMNI and is currently seconded into the post of Lead Practitioner. Davina is a qualified Social Worker and has been employed by the Trust Family & Child Care services and Barnardo’s to carry out therapeutic and assessment work with families.  Davina qualified as a Family Mediator in 2008 and went on to achieve accreditation status, working as a Family Mediator and Direct Child Consultant.  Davina has just completed a post-graduate Diploma in Strategy & Leadership at QUB.

 

Margaret Fawcett who is an independent Social Worker and Family Therapist with a long standing professional interest in work with young children and young people in families in transition.  She has combined research, training and practice in this area.  She was part of a new all-island study group looking at Child Inclusive Practice in family mediation and other fields and contributed to the development of FMNI’s DCC service and the training material related to mediating with children

 

Specialist Input

Aedin Bradley and Malachy Hagan are both Accredited Mediators and practising Solicitors and deliver input on the Family Law and Finance & Property Modules.

 

Admission Criteria

Selection is by way of Application Form and subsequent telephone interview. Two references are also required. See familymediationni.org.uk for current Application Pack.

 

 

 

 

 

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Certified Mediation Training

Presented by RoundTable Mediation and Training.

Cork and Dublin

General Information:

  • Contact Details: info@roundtable.ie
  • Organisation: Round Table Mediation and Training Ltd
  • Principal Contact: Ber Barry Murray
  • Wesbsite: www.roundtable.ie
  • Venue:
    Cork: The River Lee Hotel
    Dublin: Ashling Hotel, Parkgate St. Dublin 7  

Contact Details:

Our Cork details are:

  • Address:  28 South Bank, Crosses Green, T12 EF22
  • Tel: 021 2339350

Our Dublin details are:

  • Address: 3rd Floor Ormond Building, 31-36 Ormond Quay Upper, D07 EE37
  • Tel: 01 5390212

Our Galway contact number is : 091 393160, Postal address to follow

 

Course Dates 2017:

Cork:  14th & 15th September, 5th & 6th October, 9th & 10th November.

Location: The River Lee Hotel, Cork

Cost: Early bird €1700. Full fee: €2000

 

 

Dublin:  18th & 19th September, 19th & 20th October, 16th & 17th November

Location: The Ashling Hotel.

Cost: Early bird: €1800. Full Fee: €2,100

 

Course Details

  • Hours in training:56
  • Hours required outside training: 6

Course Aim:

To introduce participants to the theory, process and principles of mediation in different contexts, and to develop the skills, knowledge and attitudes to achieve certification to practise.

Course Objectives:

  • To enable participants to develop an understanding of the nature of conflict – causes and effects
  • To introduce participants to the process and principles underpinning the different models of mediation;
  • To enable participants to develop their mediation skill set through role-play and exercises
  • In line with theory of adult learning, trainees are encouraged to relate their acquired knowledge to the experiential
  • To create awareness of the context issues in mediating in different scenarios; ethical issues; safety issues;  professional relationships
  • To assist participants in developing the appropriate competencies as laid down by MII for certification.

Methodology and evaluation:

The course is a generic mediation training. The training applies theoretical models of mediation in a variety of settings with theoretical input and context knowledge interspersed with exercises and role-plays relevant to the particular knowledge base. The training methods include didactic presentations, role-play, case materials, group discussion, video demonstration and completion of a conflict mapping exercise  In line with theory of adult learning, participants are given feedback on their conflict exercise and their demonstration of the integration of skills and knowledge in roleplay.   Trainees are asked to evaluate each training module.

Assessment:  

Admission Requirements:  3rd level qualification and/or portfolio of experience.

  • Recorded roleplay assessed  by external assessor; self assessment and trainers. 
  • To become a Certified mediator with the Mediators' Institute of Ireland, participants must go forward for certification.  This certification is a videoed assessment where the participant demonstrates the core mediation skills through role-play of a simulated workplace conflict. The fee for assessment to become a certified mediator with the Mediators Institute of Ireland is €300.00

Trainers:

Bernadette Barry-Murray

Training experience: 

A training consultant with Round Table Mediation and Training, Bernadette has worked in management training for 20 years specialising in mediation skills in workplace and other life areas and in the development of high-level management training programmes.  Ber has facilitated the development of an MBA in Healthcare Management, has developed and managed programmes in Workplace Training and Development for public and private organisations and contributed to the training programme of the Family Mediation Service.

Qualifications/biog:

  • A Practitioner Member of MII
  • Holds the academic qualifications : M.Ed., BCL,BA,HDEA.
  • She is a member of the Cork Family Lawyers’ Association, and CIPD

Siun Kearney

Training experience: 

Siun is a mediation and training consultant to Round Table Mediation & Training and is involved in the preparation and presentation of training programmes,.   Siun has presented this training since 1997, updated annually, and has over twenty years experience at operational and management levels in the mediation and training field.   This experience informs the training in an experiential manner. Siun has contributed to mediation training programmes in UCC, UCD, The Law Society of Ireland, the Equality Authority the Juvenile Justice Programme and the Family Mediation Service.    Siun has presented workshops at Mediation conferences at home and abroad.

Qualifications/biog:

  • Siun a Practitioner Member of MII
  • Holds the academic qualifications :  M.Soc.Sc.,CQSW., LLB.   
  • She is an MII panel Mediator under the Civil Liabilities and Courts Act 2004
  • A member of the Cork Family Lawyers Association and CIPD.  

 

 

 

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DIT Diploma in Mediation

Presented by Catalyst Consulting / IBEC.

IBEC, 84/86 Lower Baggot Street, Dublin 2

DIT Diploma in Mediation

Presented by Catalyst Consulting via IBEC.

Ireland

Course Information:

This course is run through IBEC

2017 Dates: 

 

May 8, 12, 15, 18, 19, 22,

September 11, 12, 18, 19, 25, 29

 (Level 6, Special Purpose Award, 20 ECTS)

 

Principal contact:   Alexandra Racheru -Training Administrator IBEC,  84/86 Lower Baggot Street, Dublin 2 

T : + 353 1 605 1675 

E: alexandra.racheru@ibec.ie

 

**  Please tell her you came through the MII website **

 

Course Structure

Hours: 84 hours (in-course training), 16 hours (outside training) 
Venue: Dublin
Course Timings: Over 12 days with optional extra certification day 
Numbers on course: Typically 8-10
Cost: €2,900 for IBEC members / €3,300 for non-members.

 

Course Objectives

  • To introduce participants to the concept of mediation and its use in settling arguments, disputes and conflict
  • To develop an understanding of the process of mediation and the various tasks involved in each step
  • To understand the principles involved in effective mediation
  • To learn and practice a range of skills for effective conflict resolution
  • To gain an insight into one’s own approach to conflict

 

Methodology

The approach of this 12 day Diploma workshop will be highly interactive and practical. Participants will be encouraged to express their views and to discuss their own experience.

 

  • The Presenter is an experienced practitioner who will relate the learning to real life conflict
  •  The use of practical exercises, case studies and role plays will ensure a high degree of participation and self-learning
  • A flexible approach will be used throughout and priority will be given to the interests and learning of the group

 
Target Audience

 

The Diploma is suitable for participants who are looking to improve their knowledge and skills in the area of mediation, whilst gaining both an academic and accredited professional qualification. It would suit those with an interest in strategic management, employee relations, operations, supplier management, and particularly customer and staff relations.

 

 

Quality Standards

This course is fully accredited by the Mediators Institute of Ireland for Associate membership level and has academic accreditation by the Dublin Institute of Technology. An optional extra day will be arranged for those who may be interested in proceeding to Certified membership level.

 

Topics covered

The course is split into two main modules:

1. Mediation and the Organisation

2. Mediation Process and Skills

 

The detail of these modules is available on the Ibec website:

 

http://www.ibectraining.ie/IBEC/Training/IBECTAD.nsf/vPages/Training_courses~Accredited_Management_Development~ibec-dit-diploma-in-mediation-skills~9448/$file/Dip%20in%20Mediation%20Brochure.pdf

 

 

An essential part of the course will be a short project which should be completed within three months of the end of the programme.

 

 

 

Senior Trainer
 

Brendan Schutte

Following a successful career in Human Resource Management over 20 years, Brendan set up Catalyst Consulting in 2000 and consults to a wide range of clients on a diverse mix of projects covering the full span of people management, training and organisation development. Projects include workplace mediation, investigation, organisational structuring, advice and mentoring, facilitation, team building, coaching and training design & delivery.

As a Practitioner Member of the Mediators Institute of Ireland he has offered professional workplace mediation since starting the consultancy and is a recognised and accredited trainer with MII. He has delivered numerous  ‘Skills of Mediation’ courses, both in-house and in public programmes , as well as shorter conflict resolution courses and speaking at conferences.

 

Other qualifications include B.Comm., PDip Ind Rels, PDip Med Studs (1st Place), FCIPD, MSc.(HR Leadership).

 

Author of the only book on workplace mediation in Ireland:

“Fixing the Fighting. A guide to using mediation in settling disputes and  
  resolving conflict in the workplace.” (Oak Tree Press, Cork. 2003).

 

Contact Details
For additional information and booking form please contact Alexandra Racheru in Ibec, or, to talk to the trainer:

Brendan Schutte
Catalyst Consulting

Mob: 086 875 8471
      E-mail:   brendan@brendanschutte.com

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Certificate in Mediation Training (Focus on Workplace and Commercial)

Presented by Acrux Consulting Ltd.

Dublin

Region: National / International

  • Lead Trainers: Gerry Rooney / Ray Flaherty
  • Price: €2250  to include all course material, CDRom and assessment fees.
  • Region: National / International
  • Organisation: Acrux Consulting Ltd.
  • ACRUX Consulting Ltd
    Donard, Knights Hill, Old Coach Rd, Balrothery, Co Dublin

  • Contact Details:
  • Principal Contact: Gerry Rooney
  • Address: Acrux Consulting Ltd. 
  • Tel: +353 1 8411664
  • Email: gerry@acrux.ie

Experience: Training provided to many Mediators in Ireland and internationally including Certified Training for Mediators in the Equality Tribunal and many in house programmes for National and International companies.

 

Course Dates 2017: (60 hours over 8 days)

12,13,26,27 September & 10,11,24,25 October.

Above dates may be subject to change depending on participant requirements and numbers.

Course Information

  • Course Structure: Seven one day modules plus one day assessment. Assessment is recorded and participants are required to present a reflective learning self-assessment
  • Hours in training: 54
  • Hours outside training: 30
  • Numbers on course: 9 -15
  • Cost: €2250 inlcuding assessment

The Programme
Our trainers are experienced in Workplace and Commercial Mediation. The programme is accredited by the International Centre for Collaborative Solutions at Sullivan University, Kentucky, an academic partner with the U.S Federal Mediation and Conciliation Service

Course Aim
To develop knowledge and skills of Mediation with a focus on workplace and commercial Conflict disputes

Course Objectives
To provide participants with an opportunity to acquire and practice the skills of Mediation and to be confident in conducting a workplace/commercial mediation.

Methodology and Evaluation
Blended learning applying the principles of Adult Learning with a key focus of skill development through role play and case studies. MII role play assessment (100% attendance is required) with written assignment and completion of prescribed reading.
Senior Trainers: Gerry Rooney and Ray Flaherty

Training experience
Both Ray and Gerry have extensive experience in delivering Mediation and Conflict Resolution Skills training in Ireland, the UK and the USA.

Qualifications/Biog
Gerry Rooney a practicing mediator and experienced trainer of mediators. He is also an experienced investigator, and is a member of the Equality Authority's National Panel of Equality Auditors.
 
Ray Flaherty is a practicing mediator and is currently on the panel of Mediators with the new Private Residential Tenancies Board. Ray has been recommended by the Labour Relations Commissions for mediation and conflict resolution interventions. 
 
 

MII Certified Mediator Training Programme –Overview

(60 hours, plus 20 hours out of class work including e-learning).

Pre-work (Approx. 5 hours)

·      Online programme “Understanding and Defining Interpersonal Conflict – An Introduction to Conflict Management Skills”

 

Part 1: Defining conflict and perceptions and how they emerge; and how to address difficult behaviours that can develop in a conflict situation

 

Part 2: Understanding and Recognising the Use of the Thomas-Kilmann Conflict Mode Instrument (TKI) behaviour and how you can become more effective in resolving interpersonal conflict.

 

Whilst the programme has a focus on dealing with an interpersonal (workplace) dispute, it is designed to provide participants with a practical overview of understanding and dealing with conflict by applying some of the principles of mediation, and provides a link to a video of a workplace mediation conducted by an ACAS mediator

 

·      On line Listening Skills Assessment of personal listening profiles.

 

 

Tutor Led Training

The tutor led training is conducted over 7 days of intensive practice, knowledge and case studies over four modules, followed by a video-taped skills assessment on day eight with a written assignment.  The training adheres to the certification requirements for MII Mediators (a national and internationally recognised qualification).  The training will focus on developing the skills to provide facilitative mediation, the most widely used mediation approach, but will also introduce the participants to other forms of mediation and how to blend the approaches as appropriate to the dispute and the parties.

       

Module 1 (Day 1 and 2)

·      The Mediation Process : (7 hours)

Introductions and Expectations including ground rules and learning contract

 

Review of e-learning including Understanding Conflict, Conflict Theory, and Conflict Mapping, Thomas Kilman Conflict Modes Self-Assessment, listening skills, and models for identifying and mapping conflict

 

Introduction to The Mediation Process

o   What is Mediation, and what it’s not

o   The Role of the Mediator- what you know does not matter, what you do does!

o   The Mediators Tool Kit – Skills the Mediator deploys at various stages of the process.

o   Short video of a conflict and exercise in preparation for Mediation.

 

·      Pre mediation documents- information for the parties, agreement to mediate (1 hour).  Documents and agreements to mediate for Medical negligence claims.

 

·      Mediation – The Preparation Stage (2 hours)

o   Pre-Mediation activities including documentation and Agreement to Mediate

o   Addressing resistance to the process

o   The Opening Session – “storytelling” phase and listening skills

 

·      Different Areas for Mediation with a focus on application of mediation in medical negligence (1 hour)

 

·                         Managing the Mediation Session (4 hours)

o      Overview of the stages

o      Focus on opening sessions

o      Storytelling

o      Skills in paraphrasing, reframing, summarising, partialising, and feedback

o      Exploring the issues including questioning/probing skills

o      Understanding Personal Prejudices and how they might affect the mediation process

o      Case study’s and role play

 

Module 2 (Day 3 and 4)

 

·      Managing the Mediation Session (3 hours)

o    Listening skills assessment feedback

o    Managing the parties, emotions, and challenging behaviours

o    Recapping, mutualising and normalising

o    Problem Identification and Options

 

·      Negotiation Skills and Interest Based Bargaining – (1 hour)

Helping the parties to compromise and understanding win-win negotiations or when “winning” is not enough!

 

·      Legal framework for the Mediation process, (1 hour)

Confidentiality and legal implications for mediation including Child Protection/Abuse in Care; capacity to mediate.

 

·      Tips for dealing with difficult/challenging behaviours (1 hour)

Transactional Analysis, the JOHARI Window, and the Dimensional® Model of Behaviour

 

·      Video- Mediation in action (1 hour) Videos will be available on line for participants to review out of tutor led time

 

·      Use of Questioning (1 hour)

Understanding the power of questions, and how to design and use effective questioning skills as a mediator.

 

·      Mediation Role plays – see below

 

 

Module 3 (Day 5 and 6)

 

·      Managing the Mediation Session (2 hours)

o    Developing possible solutions with the parties

o    Brainstorming, Hypothesising – shared and unshared

o    Reality Testing

o    Caucusing

o    Solution Phase

o    Making the Agreement

 

 

·      Different mediation Styles and Intercultural Mediation(1 hour)

      Review of the different Mediation Styles and Intercultural Mediation

 

·      Ethics of Mediation ( 1 hour) Understanding and adhering to the MII and international standards and ethics of mediation

 

·      Avoiding Prejudice and Bias (1 hour)

 

·      Understanding the Dynamics-frames of reference (2 hours)

o   Transactional Analysis

o   Johari Window

o   Power of Mindsets and cognitive dissonance, dealing with the two truths

 

·      Agreements (1 hour)

o   Written Agreements,

o   Memos of Understanding and

o   Closure

 

·      Mediation Role plays and Fisbhbowl– see below

 

Module 4

·      Recapping  the Mediation process ( 2hours)

 

·      Individual and collective feedback

 

·      Drafting Agreements (1 hour)

 

·      Assessment preparation (1 hour)

 

·      Home reading- Mediation Styles, and e-learning resource (min 20 hours)

 

·      Mediation Role plays – see below

 

·      Assessment Day

 

 

Role Plays and Case Studies

(30 hours) to ensure each participant has been exercised in:

·      introducing the process

·      gaining experience in managing resistance to the process

·      managing the opening sessions

·      working with the story telling phase

·      Identification of issues and possible solutions

·      Fish bowl exercise (real time 5 hour mediation session co-mediated by the participants)

·      managing the exchange and relationships,

·      reframing and developing skills to surface the issues and deal with emotions,

·      problem solving,

·      Negotiating for Agreement, and

·      addressing agreement concerns

·      drafting agreements/heads of agreement/Memos of Understanding

 

Assessment (1 day)

·        Assessments – videotaped real life case assessments following the MII Assessment criteria.  ACRUX will apply the MII assessment standards and marking sheets, and will have at least one external assessor attend the assessment day to randomly select and assess candidates.

·        All assessments will be recorded on DVD and reviewed by programme director before assessment sign off ensuring each candidate is subject to two assessors reviewing their role play.

·        Candidates will be required to complete a self-reflective written assignment on completion of assessment role play and before certification.  Written assignments must be submitted within 3 weeks of assessment role play.

 

Summary:

The programme is highly interactive to ensure the transfer of the skills occurs and that the participants are provided with the opportunity to develop and practice their mediation skills in a safe environment. Our activities include:

·        Approximately 30 plus hours in skills practice

·        Discussion groups

·        Exercises in small groups and plenary sessions

·        Real time feedback

·        Interactive CD and e-learning for use and reference throughout the programme

·        Role plays and Case Studies based on real situations

·        Focused Case studies

·        Videos of mediation in practice

·        Pre-course e-learning

 

We apply a flexible approach to the training by delivering the programme in either one, two or three day blocks depending on participant needs.

All the role plays and case studies will be based on actual cases. Participants will be provided with an interactive DVD on mediation skills which contains a further 20 hours of learning which should be completed during the course.

Each module is facilitated by an experienced Mediator(s) of at least MII Practitioner Membership Level, and holding trainer certificates. Our programme is highly interactive where knowledge and theory is integrated through action learning sets and open discussion.  Role playing and real time feedback is provided during each module to ensure we apply an approach of accelerated learning in a safe environment. 

ACRUX provides on-going support to participants on completion of training. Telephone support to all mediators is free of charge. 

Materials provided include the following:

-        Pre course e-learning including self-assessment of conflict management skills and personal listening skills profile (on line assessment).

-        Comprehensive hand-outs for each module

-        One to one feedback from our tutors

-        Mediations Skills assessment and individual feedback reports

-        MII Recognised Certification following successful assessment.

Acrux Consulting Ltd. 8 info@acrux.ie   www.acrux.ie  ( 01 8411664/ 087 4194812

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Conflict Resolution & Mediation Skills

Presented by Geoffrey Corry.

Dublin

General Information:

  • Venue: Dublin - Ballymun Community Law and Mediation Centre,  Unit 1A , Shangan Neighborhood Centre, Shangan Road, Ballymun, Dublin 9 and UCD Adult Education, Belfield Campus
  • Organisation: Athema Mediation
  • Principal Trainer: Geoffrey Corry
  • Phone: Phone: 01 8625805
    Email: info@bclc.ie 
  • Max number on course:  16 
  • Cost: €995 Deposit of €100 is payable by 15th December 2016.

This is a practical skills based course taught through storytelling mediation process taught through interactive role plays and using a storytelling mediation process. 

Successful participation on this course will complete one of  the two entry requirements for accreditation for Certified membership from The Mediations' Institute of Ireland, the professional association for mediators in Ireland. (Successful completion of a skills assessment is also required for accreditation). It will also permit successful applicants ot access further substantitive training in specialised areas such as Family and Workplace medation.  

If you are interested in attending this course please contact Christina for further information  Phone: 01 8625805 Email: info@bclc

 

Course Dates 2017:  

Two modules of three days each followed by a day session for presentations. 

Each day is from 9.30 am to 5.30pm

Ballymun
Autumn 2017 5/6/7th  October and 19/20/21st October 
  

Spring 2018 1/2/3rd February and 15/16/17/th February 

UCD Adult Edcuation 

Three modules of 20 hours each on Monday evenings from 7-9pm and one Saturday in conjunction with the academic year 2017-8.

 

Course Aim:  Provides an introduction to conflict resolution dynamics and the basic process skills used in mediating face-to-face interpersonal disputes involving emotional and relational issues.

Course Objectives: By the end of the course, participants will have:

  • An awareness of the positive value of conflict and their own style in thinking about and responding to conflict
  • An understanding of some conflict and negotiation dynamics, how conflict escalates and the skills that can manage, resolve and transform conflict
  • Experienced the five stages of a generic face-to-face mediation process and its effective management
  • Developed their basic mediation skills for working through interpersonal disputes in a community, workplace and family setting
  • Analysed the emotional, relational and substantive issues in a number of role plays

Methodology and evaluation: 

The knowledge, skills and attitudes are acquired concurrently in an integrated and experiential way. It combines lecturettes, group work, skills training, at least six mediation role plays and a small written assignment. Each trainee receives a mediation manual and Powerpoint handouts. Intensive role play constitutes about 60% of the course so as to practice mediation skills and experience the disputant role.

 

Additional sessions are organised [paid for separately] at the end of the course for trainees to try out their new skills in non-tutored self-organised videoed role plays. These videos are then reviewed in a group setting to identify missed opportunities in final preparation for the assessed role play under the MII certified practice standards.

  • Admission Requirements:    Open access

Senior Trainer: Geoffrey Corry BA(Mod) MSc(Mgmt) HDipEd

Training experience:

Geoffrey has been running basic mediation courses for over 20 years in Ireland. The UCD adult education course is now in its unbroken 18th year. He has given training in Colombia, Haiti, Sweden, Malta, Slovenia and England for workplace, family, restorative justice, commercial and community mediation as well as dialogue facilitation. He teaches peacemaking to American students at IES Dublin and NUI Maynooth.

Qualifications/biog:

Geoffrey got interested in mediation in the 1980’s when he went to South Africa and San Francisco to bring the skills back to the peace movement in Ireland. He became self-employed in 1987 specialising in conflict resolution and mediation. Today he works two days each week in the state run Family Mediation Service in Dublin and serves as a staff representative on the Board of the Family Support Agency.

 

He founded the first community mediation scheme in Tallaght in 1991 and supports schemes in Coolock, Ballymun, Cavan and Castlebar. He is the trainer for the pilot Elder Mediation project in Northside Mediation. He chairs Facing Forward, a restorative justice project for the mediation of severe adult crimes. Served as Chairperson of the Mediators Institute Ireland (1998-2002) when the Institute expanded beyond family mediation into workplace and commercial mediation. Facilitated over 50 Political Dialogue Workshops at the Glencree Centre for Reconciliation.

Role play tutors and assessors assist Geoffrey from time to time.

 

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The Skills of Mediation

Presented by Catalyst Consulting via IBEC.

Ireland

Course Information:

This course is run through IBEC

 

2017 Dates: 

June 12, 14, 15, 20, 21, 26

October 9, 10, 11, 16, 17, 18

Principal contact:   Alexandra Racheru -Training Administrator IBEC,  84/86 Lower Baggot Street, Dublin 2 

T : + 353 1 605 1675 

E: alexandra.racheru@ibec.ie

 

**  Please tell her you came through the MII website **

 

Course Structure

Hours: 48 hours (in-course training), 12 hours (outside training) 
Venue: Varies
Course Timings: Over 6 days with optional extra certification day 
Numbers on course: Typically 8-10
Cost: €2,400 for IBEC members / €2,600 for non-members.

Course Objectives

  • To introduce participants to the concept of mediation and its use in settling arguments, disputes and conflict
  • To develop an understanding of the process of mediation and the various tasks involved in each step
  • To understand the principles involved in effective mediation
  • To learn and practice a range of skills for effective conflict resolution
  • To gain an insight into one’s own approach to conflict

Methodology

The approach of this six day (3 x 2 day) workshop will be highly interactive and practical. Participants will be encouraged to express their views and to discuss their own experience.

  • The Presenter is an experienced practitioner who will relate the learning to real life conflict
  •  The use of practical exercises, case studies and role plays will ensure a high degree of participation and self-learning
  • A flexible approach will be used throughout and priority will be given to the interests and learning of the group

 
Target Audience

Typically people who have some experience of working life and potentially people in positions of some influence. It is unlikely that this course will be suitable for those just starting their first job. Experienced human resource professionals, trade union officials, supervisors/managers, other professionals and those with an interest in learning about how to deal effectively  with conflict and disagreement. Those who want to improve their communication techniques and those who may be looking at mediation as a career will also find the programme worthwhile. A third level qualification may be useful but is not essential as the course is not overly academic in nature.

Quality Standards

This course is fully accredited by the Mediators Institute of Ireland for Associate membership level. An optional extra day will be arranged for those who may be interested in proceeding to Certified membership level.

Topics covered

A range of topics will be covered over the six days including the following:-

  • Dealing with Conflict
  • What is Mediation
  • Mediation Process
  • Skills including building rapport, active listening, summarising, reality testing, creative option development, process management, framing the issue, reaching agreement, handling apology, dealing with emotions and power, questioning techniques
  • Trust Building
  • Dealing with Impasse
  • Side Conferencing
  • Hypothesis testing
  • Ethics

An essential part of the course will be a short project which should be completed within three months of the end of the programme.

 

Cost for the programme is  €2,400 per person for IBEC members / €2,600 per person for non-members, payable in advance by cheque or bank draft. Includes lunch, coffee etc.

 

 

Senior Trainer
Brendan Schutte

Following a successful career in Human Resource Management over 20 years, Brendan set up Catalyst Consutling in 2000 and consults to a wide range of clients on a diverse mix of projects covering the full span of people management, training and organisation development. Projects include workplace mediation, investigation, organisational structuring, advice and mentoring, facilitation, team building, coaching and  training design & delivery.

As a Practitioner Member of the Mediators Institute of Ireland he has offered professional workplace mediation since  starting the consultancy and is a recognised and accredited trainer with MII. He has delivered numerous  ‘Skills of Mediation’ courses, both in-house and in public programmes , as well as shorter conflict resolution courses and speaking at conferences. He currently sits on the Council of MII and is a supervisor for trainee practitioner members.(PLEASE REMOVE)

Other qualifications include B.Comm., PDip Ind Rels, PDip Med Studs (1st Place), FCIPD, MSc.(HR Leadership).

Author of the only book on workplace mediation in Ireland:

“Fixing the Fighting. A guide to using mediation in settling disputes and  
  resolving conflict in the workplace.” (Oak Tree Press, Cork. 2003).

Contact Details
For additional information and booking form please contact Alexandra Racheru in IBEC, or to talk to the trainer:

Brendan Schutte
Catalyst Consulting

Mob: 086 875 8471
      E-mail:   brendan@brendanschutte.com

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Accredited Mediator Training

Presented by Erwin Bouchier Professional Solutions. From Thu 01 Jan 1970 to Thu 01 Jan 1970

Ireland and Northern Ireland

GeneralGeneral Information:

Region: Dublin and countrywide
Principal Trainers: Karen Erwin and Mags Bouchier
Organisation: Erwin Bouchier Professional Solutions
Principle Contact:   Karen Erwin and Margaret Bouchier
Address:    Montana House, Whitechurch, Dublin 16
Phone: 00353 1 6190227; 
Karen mob: 087 241 5844:
Margaret mob: 086 8109784

Email: info@ebprofessionalsolutions.com       

Web: www.ebprofessionalsolutions.com

Course Information:

Course Structure: 3 x 2-day trainings, 1-day assessment orientation, 1-day assessment day

Hours in training: 56 hours Hours required outside training: 9 hours

Venue:    Dublin
Course Timings:   9.00am to 5.00pm
Max number on course:  14 Cost: €1,600 + €250 for assessment

 

 

 
 

The Programme:

Course Aim:  Seven-day mediator training programme suitable for someone who wants to become a practising Mediator or someone who would like to enhance their understanding and develop high level skills and capacity to constructively manage conflict. The roleplays are geared towards  interpersonal  conflicts

Course Objectives : 

  • To develop a theoretical understanding of mediation and alternative dispute resolution
  • To understand the process of mediation and the skills associated with the different stages of mediation
  • To build the requisite knowledge, capacity and skills for effective mediation
  • To raise awareness of personal biases and assumptions and their significance in mediation / conflict management
  • To demonstrate knowledge and application of ethical guidelines and principles in mediation
  • To actively promote participant learning and reflexivity 
  • To understand the importance of supervision in developing competence and confidence.

Methodology and evaluation:

This is a highly interactive training programme with an emphasis on the planned and organised development of knowledge, skills and awareness. Training methodology will include presentations and input, interactive group discussions, small group work, simulated role plays and case studies, skills building activities as well as course reading and assessment.

Successful completion will require:

Attendance - 80% minimum 

Role-play assessment in line with MII procedures.

Admission Requirements:    

An interest in mediation and the capacity to participate and successfully complete the programme.

 

Senior Trainer:  Margaret Bouchier, M.MII, Cert.EM, MSSc

Margaret is an experienced mediator and trainer. She has delivered a broad range of training through Working Solutions and on behalf of other training providers including: Baker Tilly Ryan Glennon; Burtenshaw Kenny Associates; Harnett Tannam Consultants; Hibernian Training Courses; and NUI Maynooth. 

Margaret is a highly experienced Mediator, specialising in workplace, commercial and elder mediation. She is accredited by the Mediators’ Institute of Ireland (Practitioner Member) and the Elder Mediation International Network and recognised by the International Mediation Institute. Working in private practice since 2004, Margaret specialises in the delivery of mediated interventions to complex and sensitive conflicts and in the development and delivery of strategies to promote collaborative development and conflict-positive work environments. Client organisations include: Government departments, semi-state bodies, academic institutions, healthcare providers and private organisations. 

Qualifications include:

  • Work-Based Learning Masters (Mediation Studies): Queens University Belfast: 2013
  • EMIN Certified Elder Mediator: Elder Mediation International Network: 2012
  • IMI Certification: International Mediation Institute: 2009 
  • Conflict Coaching: Cinnie Noble: November 2007
  • The Mediators’ Institute of Ireland: Practitioner Member Status: December 2006
  • The Mediators’ Institute of Ireland: Panel Selection for Civil Liabilities and Courts Act, 2004: 2005
  • UCD: Professional Training in Organisational and Workplace Mediation (MII Part 2 Training): 2004
  • UCD: Conflict Resolution and Mediation Skills Training (MII Part 1 Training): 2003

Senior Trainer:  Karen Erwin

Karen is a very experienced trainer both in mediation and in its ethics and governance. She is the trainer who provides the mandatory Ethics and Code of Practice training for the MII. She has also trained on mediation, conflict resolution and on general governance both to future and present Mediators but also to private clients and mediation organisations. 

Karen is a non–practising Solicitor and became a Mediator completing ADR and CEDR training in 2002. Karen  established Erwin Mediation Services and she is one of the most experienced Mediators in Ireland. Karen is an MII Practitioner Mediator and has accreditation in Conflict Coaching, Supervision and Case Consultancy international accreditation in Elder Mediation. With her 7 years as President of the MII and as ICMA Council member as well as being a businessperson Karen is ideally placed to train Mediators in the theory, practice and practical application of mediation especially those interested in workplace disputes. 

Other Trainers: Karen Erwin and Margaret Bouchier will deliver the main training. Where additional trainers are contracted, they will have the specialist knowledge and / or relevant experience.

 
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Certificate in Mediation (Special Purpose Award) NFQ Level 8 QQI

Presented by Griffith College.

Dublin/Cork

General Information:

Region: Dublin/Cork

Principal Trainer: Paul Pierse and Mary Lou O'Kennedy

Principle Contact: Jill Mulhern

Contact Details: 01 4150 421 

Organisation: Griffith College

Address: Griffith College, South Circular Road Dublin 8

 

Web:  http://www.gcc.ie/certificate-in-mediation-special-purpose-award/ 

 

Course Information:

Course Structure: 3 modules - Module 1 - Introduction to Mediation, Module 2 - Ethics and Regulation,  Module 3 - Mediation in Practice
Hours in training: 63 Hours (plus 14 hours remote teaching)
Hours required outside training: 337Hours  (assignments 120 hours and independent work 217 hours)

Venue: Griffith College Dublin and Griffith College Cork
Course Timings: September to December 2017 and January to May 2018 (TBC)
Weekend block release


Numbers on course: 15

Cost: €2500 

The Programme:

Course Objectives: 

To ensure that the learner will have appropriate understanding of theories, concepts and current awareness pertaining to the field of mediation, and also appropriate knowledge of the principles of mediation and the mediation process to be able to demonstrate this in applied scenarios ready for practice. 

The course also gives students an understanding of the legal and ethical parameters within which mediators work and seeks to equip the graduate with an awareness of the impact of conflict behaviour on mediation, from the perspectives of the mediator themselves and the parties to the mediation.

 

Methodology and Evaluation:
Collaboration and collegiality will underpin all learning strategies adopted. The teaching and learning strategies were chosen with a view to instilling high levels of participant pedagogical development and engagement. Participants will be required to put all learning into practice and allow reflection on this practice to further develop same. Each teaching session will have a highly participative and practical element. Academic assessment of theoretical content is designed to satisfy the demands of QQI level 8 designs. Practical skills are to be assessed to MII published standards, and also will be subject to QQI internal and external examination quality control procedures.

Admission Requirements:
Applicants with a QQI level 7 major awarding any subject will be given automatic entry. Where applications present who do not have the entry requirement above, but with experiential or other learning, their application will be assess using the College QA in relation to recognition of prior learning.

Trainers 

Trainer Profile: Paul Pierse

Training experience: Practicing mediator. In third year as a Lecturer of Law with Griffith College, Cork at levels 7 and 8. Workload includes the formation and correction of assignments, workshops and exams, as well as collaborating on programme and module content design and delivery. Programme co-ordinator for the Diploma in Legal Studies and Practice. Also delivers legal studies programmes to transition year stuedents on behalf of Public Access to Law. Previously worked for one year as an English trainer for executives with Schenk Workshops in Germany.

Qualifications/biog:

  • (HETAC Level 8) B. Comm (Int) from NUI Galway
  • Solicitor on the Law Society of Ireland Roll of Solicitors
  • (HETAC Level 9)  Post Graduate Diploma in Training & Education
  • Mediators' Institute of Ireland accredited mediator certified to practice for 2014
  • Mediation in the area of Family Succession since 2012 (approx 70 hours mediation completed in the last year)
  • Irish Association of Law Teachers member
  • Literacy Trainer with the National Adult Literacy Association
  • Published author on topics relating to pedagogy and legal aspects of mediation, as well as newspaper articles on areas of law.

 

Trainer Profile: Mary Lou O'Kennedy BSC, MA, Mediator, Conflict Coach

Training Experience:

Mary Lou is a certified CINERGY trainer and has delivered CINERGY conflict coaching training to mediators, HR professionals, managers and coaches over the past three years. She is also a Master trainer of the Conflict-Dynamics Profile assessment tool with the Institute for Workplace Dynamics, Paris. Mary Lou designs and delivers training in Conflict Management and Mediation Skills for businesses and has delivered Family mediation training to mediators. She is a visiting lecturer on a number of Mediation post graduate programmes.

Qualifications/biog:

 

  • Bachelor's Degree in Science, UCD, 1985
  • Master's Degree in Social Work, University of Pittsburgh, USE, 1988
  • Various in-house training courses in Time Management, Facilitation, Negotiation, PR, Strategic Planning, Change Management, ISO 9000
  • Commercial Mediation, Friary Law/ADR, 2006
  • Family Mediation, Friary Law/ADR, 2007
  • Community Mediation: Athena Mediation 2007
  • CINERGY Conflict Coaching (Dispute specific) 2008
  • Certified Jan 2009
  • CINERGY Advanced Conflict Coaching Training 2010
  • Cedrtified CINERGY Conflict Coaching Mentor & Trainer 2010
  • Certified Conflict Dynamics Coach, Eckerd College, Florida 2010
  • Private Caucusing CEDR 2011
  • PMR UK (NOCN) Mediation Supervision 2011
  • Master Conflict Dynamics Trainer, Eckerd College, Florida 2014
  • Becoming Conflict Competent Trainer, Ecker College Florida 2014
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Diploma in Mediation & Conflict Intervention

Presented by National University of Ireland, Maynooth.

Maynooth, Co. Kildare

General Information:

Presented by Edward M. Kennedy Institute, Maynooth University

Principal Contact:  Programme Coordinator
Contact Details  01 7086635 / 7086629
kennedy.institute@nuim.ie
 

Region: Maynooth, Co. Kildare
Organisation: Edward M. Kennedy Institute, Maynooth University, Maynooth, County Kildare
Webhttp://kennedyinstitute.nuim.ie/diploma-in-mediation-conflict-intervention
Experience: Training delivered in Ireland and internationally to many organisations.
Course Title: Diploma in Mediation & Conflict Intervention

Course Information:

Course Information
Course Structure: The course is taught in five blocks of five days and held on Mondays throughout the academic year.
Hours in Training:  187.50
Hours outside Training: At least 100 hours
Venue Maynooth University
Course Timings:  Mondays from 9.30am to 5pm 
Numbers on course  20 maximum
Cost  €5,000
 

The Programme:

Module 1
Theory and Practice of Mediation and Conflict Intervention

Module 2
Negotiation theory and skills.

Module 3
Systemic Practice, Agreement & Ethics

Module 4
Reflective Practice, Self Awareness & Cultural Awareness

Module 5
Theory for Practice

Course Aims:
The Diploma in Mediation and Conflict Intervention is based on the theoretical foundations of mediation and includes analysis of conflict theory, negotiation theory and approaches to conflict intervention. The course is structured around theoretical presentations and intensive skills development through exercises and role-play and the introduction to specialised areas of mediation practice. It is aimed at those who wish to develop mediation skills for application in their area of work or for developing a career in mediation and fulfils requirements for certification within the regulations of the Mediators Institute of Ireland. The course is comprised of five modules consisting of lectures, skills training and project work held over one year.


Course Objectives:

  1. Students have knowledge of the theory and practice of mediation, conflict paradigms and conflict intervention theory principles and practice, so that they have a strong theoretical base to their practice.
  2. Students develop mediation and conflict intervention skills through the application of theory to practice in roleplay so that they are skillful mediation practioners.
  3. Students develop self awareness in their communication skills through reflective exercises and coaching so that they are aware and reflective in their mediation practice.
  4. Students have ability to analyse conflict through conflict mapping and systemic analysis so that they process and plan intervention strategy.
  5. Students have knowledge and practice skills in reality testing, bargaining and negotiation to enable negotiations between parties in mediation.
  6. Students recognize and can work with power issues in mediation.
  7. Students are congruent in their practice with the value base of mediation.
  8. Students are ethically sensitive and competent.
  9. Students have ability in conducting caucus, shuttle mediation and co-mediation through knowledge and role-play so that they are able to enact these practices in mediation.
  10. Students are competent in drafting mediation agreements using clear and concise and neutral language.
  11. Students have ability in facilitating expressions of regret and apology between parties in mediation.
  12. Students are prepared to take a Mediation Competency Assessment. This assessment also entitles them to Certified Status with the Mediators Institute of Ireland.

Methodology and Evaluation:
Course Assignments, Competency Assessment

Admission Requirements:
Applicants will be required to submit a one page personal statement stating their reasons for wishing to undertake a diploma in mediation and apply online to www.pac.ie



General Comments:

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Certified Mediation Skills Training Programme

Presented by Drumcondra Education Centre.

Dublin


CONFLICT RESOLUTION EDUCATION (CROÍ)

A Certified Mediation Skills Training Programme

The Drumcondra Education Centre is delighted to offer this new and exciting mediation training programme for those working in Irish Education.

Drumcondra has have many years experience in providing Continued Professional Development (CPD) with an emphasis on the areas of Conflict Resolution, Peer Mediation, Restorative Justice and Mediation Studies. In choosing to accredit with the Mediators Institute of Ireland, the Centre is providing a recognised accredited mediation training for the education sector.

Programme Outline and Learning Outcomes:

On completion of this Programme participants will have:

  • Knowledge of Conflict Resolution Theory and Skills: How conflict impacts on Behaviour, Successful Interventions, Personal Conflict Style, Managing ourselves in Conflict
  • Conflict Resolution and Mediation Techniques and Skills: These will include, Listening, Reframing, Summarising, Attuning and Connection within Collaborative Negotiation Skills
  • Ability to Ground Practice in Theory and Skills: Delivered through Role Play and Interactive Exercises
  • Learned to Refine Skills through Self- Reflection: Delivered through a Coaching Model developed as part of the ongoing Conflict Resolution Education initiative in the Centres.

Entry Requirements:

  • Educational: Leaving Certification plus basic degree.

or

  • Professional: Leaving Certification plus documented relevant experience/interest in this area.

Programme Assessment:

In order to be awarded the certificate participants will:

  • Go through regular evaluation and feedback from Programme trainers on their skills development
  • Will keep a Reflective Journal which will form part of the overall assessment
  • Will be a required to attend a minimum of 80% of the course

At the end of the course successful participants will receive a certificate confirming that they have successfully completed an MII accredited training course in mediation.

If individual participants wish to be accredited by the Mediators Institute of Ireland (MII) as Certified MII Mediators they will be able to do so by taking part in an individual assessment, arranged by the Course Co-ordinator. This will be at the additional fee of €250, to cover costs, and lead to the successful candidate being certified by the MII under their Code of Practice.

Venue: Drumcondra Education Centre.

Programme Timings:

  • Evening Classes of 2.5 hours duration each over two academic terms.
  • Blended Learning (face to face and on line) will be used throughout the modules on this Programme
  • Max number on Programme: 24 participants per venue
  • Cost: €1,250

Programme Dates: Please contact CRE@ecdrumcondra.ie or ring Aoife Lewis at Drumcondra Education Centre, tel: o1 8576400 

Our programme runs from Autumn 2016 to Spring 2017

Course dates: 2016

Please contact CRE@ecdrumcondra.ie or ring Aoife Lewis at Drumcondra Education Centre, tel: o1 8576400 

 

What next?

If you would like to obtain more information please e-mail: CRE@ecdrumcondra.ie or ring Aoife Lewis at Drumcondra Education Centre, tel: o1 8576400

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Diploma in Mediation

Presented by The Law Society of Ireland.

Dublin & Nationwide

 

General Information:

  • Region: Dublin & Nationwide
  • Principal Trainer: Sabine Walsh

Contact Details: 

  • Organisation: The Law Society of Ireland
  • Principle Contact: The Diploma Team
  • Address: The Law Society of Ireland, Blackhall Place, Dublin 7
  • Phone: 01 8815708
  • Fax: 01 6724992

Course Information:

Course Structure: The course will comprise of onsite and online lectures combined with onsite practical and skills workshops. All lectures will be webcast so that participants will be able to access the lectures either onsite or online, and the webcasts can be watched either live or archived at a time suitable to the participant.

Hours in training: 60 Hours required 

Venue:    The Law Society of Ireland, Blackhall Place Dublin 7 and webcast online

Course Timings: Three onsite Friday & Saturday sessions with online release of supplemental lectures.  
 

Max number on course:  30

Cost: €2,800

Upcoming Programme Dates: Commencing on 5th May 2017 at 10am.

The Programme:

Course Aim:  This course will provide participants with a detailed knowledge of the definition and scope of mediation in Ireland, together with the necessary skills to both act as a mediator and to advise clients involved in mediation. Those who successfully complete the course and the role play assessment will be eligible to apply for certified membership of the MII.


Course Objectives: The course will introduce participants to mediation as a means of conflict resolution, and will commence with a comparison of adjudicative and non-adjudicative processes before reviewing the development of mediation in Ireland. There will be a particular focus on mediation and its increasing importance in the litigation landscape. The grounding legislation for mediation will be reviewed with a closer examination of the Mediation Bill, which is due to be published in early 2014, and the likely consequences of same. The course will outline the theory and principles of conflict resolution before analysing the role of the mediator. There will be a focus on the practical aspects of mediation. 

Methodology and evaluation:  In line with accepted standards of approach there will be a combination of onsite lectures and workshops featuring experiential and active learning comprising role-plays and simulated mediations. The lectures will be held in the lecture theatre in the Education Centre in the Law Society and will also be webcast. There will be 9 workshops, 2 of which will be optional for those wishing to take the role-play assessment which is required to become a certified member of the MII. Emphasis will be placed on the skills element of negotiation and effective mediation and practical examples and role-plays will be the main theme of the workshops.  
For mediation (MII) accreditation, assessment will be by means of role-play assessment, run by a certified member of the MII. There will be a final 3 hour closed book exam for all candidates. 

Admission Requirements: This diploma is open to solicitors, barristers, trainees and other professionals with an interest in mediation. If you are not a qualified solicitor, trainee or barrister, you must apply with a cover letter and curriculum vitae for approval in order to attend the course.

Senior Trainer: Sabine Walsh LLB, LLM Accredited Mediator

Sabine practiced as a solicitor leaving practice to work full time as a mediator in 2009. She also provides training and education in mediation for various institutions including Friarylaw, the Law Society of Ireland, St. Angela’s College, Sligo and private groups and companies. She holds a Postgraduate Certificate in Learning, Teaching and Assessment. She is the Irish member of the European Network of International Family Mediators. She also holds a qualification in Online Dispute Resolution and is a certified trainer and agent for Juripax, an online mediation provider. She is one of the regular writers for the Kluwer Mediation Blog (www.kluwermediationblog.com) and is co-editing their EU Mediation Handbook with Professor Nadja Alexander.

She is President of the Mediators' Institute of Ireland, the President of Mediation Solutions Northwest and a regular speaker at conferences on alternative dispute resolution in Ireland and abroad. She was a Finalist for the Irish Law Awards 2013.

 

General Comments:  The aim of this course is to train solicitors to advise clients in mediation and to act as mediators. The benefits of mediation will be outlined, such as less adversarial, lower costs and the fact that it is essentially the parties who come up with a solution, rather than a solution being imposed on them, in a private and confidential setting. 

 

 

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Friarylaw ADR Separating Couples/Family Mediation Training & Professional Accreditation Programme (Accredited Mediator)”

Presented by Friary Law.

Ireland, EU & International

General Information:

 

  • Region: Dublin (but has an all-island and EU reach)
  • Principal Trainers: Joanna Campbell & Sabine Walsh
  • Contact Details: Friarylaw, The Friary, Bow Street, Dublin 7
  • Organisation: Friarylaw ADR
  • Principle Contact:    
Dee Khuwais
  • Address:    The Friary, Bow Street, Dublin 7
  • Phone:  01 8728405 Fax:
  • Email: dkhuwais@thefriary.ie                             
  • Web: www.friarylaw-mediation.ie

 

Course Information:

Course Structure: A four Day Training Programme, plus an additional eight hours of directed independent learning (including submitted coursework for further assessment).

Hours in training:  40 Hours required outside training: 8
Venue:    The Friary, Bow Street, Dublin 7
Course Timings:   
9am to 5.30pm/6pm daily
Max number on course:  15            
Fee: €2,205 minus 10% Early Enrolment Discount

Upcoming Programme Dates:  Tuesday 23rd to Friday 26th February 2016.

 

The Programme:

Course Aim:   The primary goal of this programme is to equip delegates with the essential skills and understanding to enable them to mediate separating couples. On successful completion of this programme, in consolidation with the 60 hour accredited mediator training, candidates will receive accreditation as a Family Mediator with Friarylaw ADR, an accredited body under the Civil Liability and courts Act 2004. Friarylaw ADR is also empowered to qualify mediators via the Qualified Assessment Programme (QAP) of the International Mediation Institute (IMI) as “IMI Certified” Mediators.

 

  • Understand the role mediation plays in the family environment
  • Develop advanced facilitation skills to assist the parties formulating their Memorandum of Understanding their Statement of Means. 
  • Acquire competencies to distinguish issues from interests and develop solutions
  • Enhance the candidate’s own listening, probing and evaluation skills thereby improving internal communication
  • Provide mediator accreditation so that a candidate can act as a mediator 

 

Methodology and evaluation: 

MODULE 1

Session 1 – Essential Mediation 

Session 2 – Family Mediation Structures & Processes

Session 3 – Family Mediation Documentation

Session 4 – Family Mediation in Action – Suitability for Mediation

 

MODULE 2

Session 1 – Dealing with the Emotional Environment of Family Mediation

Session 2 – Family Law 1 - Ending the Non-Marital Relationship & Family Law

Family Law 2 – Division of Assets & Finances

Session 3 – Family Mediation in Action – Working with Finances

Session 4 – Changing Families

 

MODULE 3

Session 1 – Family Law 3 – Children in Relationship Breakdown

Session 2 – Children’s Experience of Family Breakdown

Session 3 – Parenting in Mediation

Session 4 – Child Protection – Law and Regulations

 

MODULE 4 

Session 1 – Family Mediation in Action – Co-Mediation

Session 2 – Family Mediation in Action – Child Protection and    Domestic Violence

Session 3 – Family Law 4 – The Non Marital Family

Session 4 – Drawing it Together – Practicing Family Mediation

 

MODULE 5 

Assessment –  Completion of Mediation Training & Formal Video Assessment

 

Admission Requirements:    Completion of the Friarylaw ADR Ltd recognised 60 hour Certified Mediation Training Programme or similar certified programmes which meet the MII criteria.

 

Senior Trainers:     Joanna Campbell & Sabine Walsh

Admission Requirements:    
Completion of the Friarylaw ADR Ltd recognised 60 hour Certified Mediation Training Programme or similar certified programmes which meet the MII criteria.

 

 

Senior Trainer:   Joanna Campbell & Sabine Walsh

Training experience:

JOANNA CAMPBELL B.Eng DSHWW Accredited Mediator & Trainer. Joanna holds an honours degree in Engineering from the University of Ulster, a graduate diploma in occupational health and safety from University College Dublin, a graduate diploma in quality management from the University of Limerick and a certificate in Training and Continuing Education at National University of Ireland, Maynooth. Joanna became accredited as a mediator with Friarylaw & ADR Group in March 2005. 

Since 2000 Joanna has been the principal of a successful management consultancy specialising in training and dispute resolution. 

She is principle of Northeast Mediation, an entity established to provide an alternative means of resolution to the business community.  

In addition to her work as a mediator, Joanna also worked with a wide variety of clients in the establishment of systems and procedures and delivers in a range of tailor made in house training programmes. 

Joanna has being training Friarylaw candidates for almost four years and enjoys a very high reputation with Friarylaw trained alumni.

Co-trainer on Friarylaw and the International Mediation Institute’s Certified Family Mediator Training and other events such as Certified Mediator Training, Mediation Skills Workshops and seminars. (On-going since 2010).

Co-trainer, Certified Workplace Mediator Course, CMD Training Institute , Sligo (2012)

 

SABINE WALSH LLB, LLM, Accredited Mediator & Trainer

Sabine practiced as a solicitor before qualifying as an accredited mediator. She now works full time as a mediator and trainer. She was the Irish candidate for the EU funded TIM Training in International Mediation in Brussels in 2011 and is now a member of the European Network of International Family Mediators. She is one of the regular writers for the Kluwer Mediation Blog and is co-editing Kluwer International’s EU Mediation Handbook, and Challenges in Family Mediation: Personal and International Perspectives with Lisa Parkinson in the UK. She is a member of the Advisory Board for the International Social Services Guide on International Family Mediation. She is a native German speaker, a Certified Member of the MII, a member of the Law Society’s Panel of Mediators, and is a founder and the President of Mediation Solutions Northwest. She has been shortlisted for an Irish Law Award in the Alternative Dispute Resolution Category in 2013. 

 

Co-trainer on Friarylaw and the International Mediation Institute’s Certified Family Mediator Training and other events such as Certified Mediator Training, Mediation Skills Workshops and seminars. (On-going since 2010).

Lead trainer, Certified Workplace Mediator Course, CMD Training Institute , Sligo (2012)

Certified Online Mediation Trainer, Juripax (Dublin, 2012).

Workshop Facilitator at Cross Border Mediation Conference, Berlin 2012.

Trainer, Certified Mediator Training, United Training Sligo (2013)

Provider of CPD Seminars on mediation for Sligo, Mayo and Roscommon Bar Associations and for Law Society of Ireland. 

Guest Lecturer and External Tutor, St. Angela’s College, Sligo. 

Other lecturing:

Friarylaw Mediation Conference Symposium March 2010 (TCD) 

Mediation Solutions Northwest Seminar on Mediation 2012 (Ballina) 

German Irish Lawyer's Association Annual Conference 2010 & 2011 

Workshop Leader, Mediation Across Borders Conference, Berlin 2012.

Workshop Leader and Member of International Round Table, World Conflict Resolution Day (UK) (2012)

Workshop Leader, Mediator’s Institute of Ireland Conference 2012.

Member of Judging Panel, International Mediation Tournament (Law Society 2013)

Speaker, Women in Conflict Resolution Conference, Law Society, 2013.

Presenter for CPD Wise (Online CPD Company) ongoing.

 

 

Other Trainers: Oliver J. Connolly

OLIVER J. CONNOLLY, is a graduate in law and lecturer in law in Trinity College Dublin, where he teaches civil & commercial arbitration and mediation on Trinity’s Masters in Law (LL.M) programme. Oliver has 20 years’ experience as a lawyer (Ireland, EU cross-border and international) having qualified as an attorney in New York and as a barrister at both the English and Irish Bars (is a member of London Chambers at 36 Bedford Row). Oliver has also been admitted to the Bar of Northern Ireland. He holds various other post-graduate & professional qualifications (Dip Arb., Dip Int Arb., Dip BS, FCIArb, Accredited Mediator) and he is an ADR committee member of the American Bar Association (ABA), the International Bar Association (IBA) and the Swiss Arbitration Association (ASA). Oliver has previously served on the Bar Council of Ireland’s ADR & Arbitration Committee and on the ruling council of the Irish Commercial Mediation Association (ICMA). In 2002-2003 he served as the Hoellering World Fellow in residence with the American Arbitration Association (AAA) in New York and he was honoured to have been admitted to practice before the Bar of the United States Supreme Court upon petition by the Irish American Lawyers Association. He is the founder of Friarylaw, a leading ADR service provider and educationalist, and at the Friary he leads an active team of lawyers and non-lawyers highly committed to the promotion and servicing of time and cost efficient dispute resolution in Ireland, north and south, and to reform in the law and legal services that can enhance access to justice for Irish citizens and businesses. 

 

In 2011 Oliver received an Irish Government appointment, from the Minister for Justice, as Confidential Recipient to those members and employees of An Garda Síochána (i.e., Irish Police Force) who may wish to report, in confidence, allegations of misconduct or wrongdoing pursuant to S.I. No. 168/2007 — “Garda Síochána (Confidential Reporting of Corruption or Malpractice) Regulations 2007”. 

 
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Friarylaw ADR Civil & Commercial Mediation Training & Professional Accreditation Programme (Accredited Mediator)

Presented by Friary Law.

Ireland, EU & International

 

Region: Ireland, EU & International
Principal Trainer: Joanna Campbell (modules 2-4), Oliver J Connolly (module 1)
Price: €2,450 
Course details
 
Friarylaw ADR Civil & Commercial Mediation Training & Professional Accreditation Programme (Accredited Mediator)”
 
The emphasis of the programme: Civil and Commercial  
 
Principle Contact:    
Dee Khuwais
Address:    
 Friarylaw Chambers, The Friary, Bow Street, Dublin 7
Phone: 01-8728405 Fax:
Email: dkhuwais@thefriary.ie                           
Web:  www.friarylaw-mediation.ie
 
Course Structure:
 
An initial four Day Training Programme (including a recorded simulated mediation role-play for assessment), plus an additional two-three days of directed independent learning (including submitted coursework for further assessment).
 
Hours in training:  40      
Hours required outside training: 20
Venue: Friarylaw Chambers, The Friary, Bow Street, Dublin 7
Course Timings:   
9am to 5.30pm daily
Max number on course:  12       
Attendees Cost: €2,450
 
Upcoming Programme Dates: 

Monday 11th to Saturday 16th September 2017

 
 
Course Aim: 
 
The primary goal of the course is to equip delegates with the essential practical skills required in mediation. On successful completion of the course, delegates will receive accreditation as a mediator with Friarylaw, an accredited body under the Civil Liability and Courts Act 2004 and the Multi-Unit Developments Act 2011 and recently empowered to qualify mediators via the Qualified Assessment Programme (QAP) of the International Mediation Institute (IMI) as ‘IMI Certified’ Mediators.
 
 
Course Objectives
 
Understand the role mediation plays in the business and legal community
Develop advanced facilitation skills to promote communication between parties
Acquire competencies to distinguish issues from interests and develop commercial solutions
Enhance the candidate’s own listening, probing and evaluation skills thereby improving internal communication and working practices
Provide mediator accreditation so that a candidate can act as a mediator
 
 
MODULE 1  Mediation In Context
 
The momentum for Mediation in a domestic and international legal context, a mini review of selected materials from the Civil & Commercial ADR Module taught by Oliver on the Masters in Law programme at Trinity College Dublin and a review of other Friarylaw mediation precedents.
‘The Paradigm Shift in Irish Dispute Resolution’ – A review of current and pending Irish law in respect of mediation, including the Legal Services Regulation Bill 2011, the Personal Insolvency Act and the Mediation Bill 2012 (and mediation related Court Rules & Processes) 
Friarylaw Public Sector Legal Spend Analysis – an unanswerable case  
International Models of Dispute Resolution & Best Practice – the road in front of us  
 
 
MODULE 2   Mediation Training
 
Programme objectives
Before the Mediation commences
Managing Expectations
Paperwork involved (Agreement to Mediate/Submission documents)
The Role of the Mediator - Role Play Scenario
Distinguishing between needs and wants
The Mediator's Opening Statement - Practical Workshop
Communication Skills
Negotiation & Mediation - Role Play Scenario
 
 
MODULE 3  Mediation Training
 
Review of the programme to date
Objectives of the Day
The Mediation Process – Role Play Scenario
Mediation Process (Communication Skills)
Problem Solving & Creativity in Mediation – Role Play Scenario
Mediation Process (Standards of Conduct) – Role Play Scenario
Closing the Mediation
What are the Pitfalls?
What role should the Mediator play?
“Successful Outcomes”
Writing up the Agreement
 
MODULE 4  Mediation Training
 
Review of Programme to date
Objectives for today
Co Mediation
Key differences between co and sole mediation
Benefits to the parties
“Golden Rules”
Strategy and approach
Co Mediation Role Play Scenario
Co Mediation Role Play Scenario
Co Mediation Role Play Scenario
Summary
 
 
 
MODULE 5
 
Formal Assessment, recorded digitally for subsequent review & marking
Written Mediation Case Study to be completed by candidates
 
 
Admission Requirements:  
 
There are no specific admission requirements although, for suitability, Friarylaw does seek to elicit a candidate’s proven interest in mediation and a candidate’s professional, educational, vocational and/or commercial experience.
 
 
Senior Trainer:     Joanna Campbell
 
 
 
Training experience:
 
Since 2000 Joanna has been the principal of a successful management consultancy specialising in training and dispute resolution. 
She is principle of Northeast Mediation, an entity established to provide an alternative means of resolution to the business community.  
In addition to her work as a mediator, Joanna also worked with a wide variety of clients in the establishment of systems and procedures and delivers in a range of tailor made in house training programmes. 
Joanna has being training Friarylaw candidates for almost three years and enjoys a very high reputation with Friarylaw trained alumni.
 
JOANNA CAMPBELL B.Eng DSHWW Accredited Mediator & Trainer. Joanna holds an honours degree in Engineering from the University of Ulster, a graduate diploma in occupational health and safety from University College Dublin, a graduate diploma in quality management from the University of Limerick and a certificate in Training and Continuing Education at National University of Ireland, Maynooth. Joanna became accredited as a mediator with Friarylaw & ADR Group in March 2005.
 
Other Trainers:  Oliver J. Connolly
 
OLIVER J. CONNOLLY, is a graduate in law and former lecturer in law of Dublin University, Trinity College where he taught civil & commercial arbitration & mediation on Trinity’s Masters in Law (LL.M.) programme for ten years. Oliver has more than twenty years’ experience as a lawyer (Ireland, US, EU Cross-border and International) having qualified as a barrister at both of the Irish Bars and the English Bar (Oliver is admitted and practiced at the Bar of Ireland, admitted at the Bar of Northern Ireland and is a member of Middle Temple, London, and Barristers’ Chambers at 36 Bedford Row).
 
Oliver is qualified as a New York attorney and in 2004 Oliver was honoured to have been admitted to practice before the Bar of the United States Supreme Court upon petition by the Irish American lawyers Association, having served as the Hoellering World Fellow in residence in New York with the American Arbitration Association (AAA). Oliver holds various post-graduate & other qualifications (Dip BS, Dip Arb., Dip Int Arb., FCIArb, Accredited Mediator) and he has served as an ADR committee member of the American Bar Association (ABA), the International Bar Association (IBA), the Swiss Arbitration Association (ASA), the Bar Council of Ireland and the Irish Commercial Mediation Association (ICMA). As an advocate, a practitioner and an educationalist Oliver founded Friarylaw ADR as a service provider in alternative dispute resolution and to act as a catalyst and change agent for the adoption of international best practice in the resolution of civil & commercial disputes.
 
At the Friary Oliver leads an active team of lawyers and non-lawyers highly committed to the promotion and servicing of time and cost efficient dispute resolution In Ireland, north and south, and to reform in the law and in legal services that can enhance access to justice for citizens and business.
 
General Comments: 
 
Friarylaw ADR is recently empowered to qualify mediators via the Qualified Assessment Programme (QAP) of the International Mediation Institute (IMI) as ‘IMI Certified’ Mediators.
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Certified Mediation Training

Presented by Consensus Mediation.

National

General Information

Course Information

  • Course Structure: 3 x 2 day modules and 1 day assessment
  • Hours in training :42 - 47 in class
  • Hours required Outside training: 20
  • Venue:  TBA
  • Course Timings:   TBA
  • Numbers on course:  8 - 15 
  • Cost: €1,600-€1,900


The Programme: Certified Mediation Training Programme Outline

Course Aim: 

To give participants the required level of skills, knowledge and attitudes to enable them to practice as Certified Mediators

Course Objectives:

  • To develop an understanding and knowledge of mediation theory, principles, practice and methods
  • To gain an awareness in participants of their own styles and approaches to dealing with conflict
  • To develop a theoretical understanding of conflict, managing conflict and principles of conflict resolution
  • To develop understanding of different styles and models of mediation
  • To give participants an understanding of the structures and processes involved in mediation
  • To raise awareness of the external context of mediation i.e. role in dispute resolution, working with other professionals, ethical dilemmas etc.
  • To raise awareness of the influence of one’s own professional and personal assumptions and biases on the mediation process
  • To develop effective skills, knowledge and attitudes in mediation to meet the certified assessment requirements
  • To give participants an opportunity to practice skills in simulated role plays
  • To develop confidence and ability in participants and enable them to practice as certified mediators on completion of the course

Methodology:

Training will be based on principles of adult learning and of accelerated learning and involve didactic presentations, interactive group discussion, video demonstrations, simulated role plays  as well as participants completing required reading and submitting relevant written assignment.
Assessment: Essay assignment (3,000) words and MII Role play.

Senior Trainer: Mary Rafferty

Mary is an accredited Practitioner Mediator and Conflict Management Coach, and has mediated, trained and coached in conflict-related areas (conflict management skills, bullying and harassment) in a wide range of organizations and workplaces in the public, community and voluntary sectors. Mary is also Chairperson of Mediation Border Counties, a volunteer mediation service that works mainly with separating couples in the Cavan/Monaghan area. With a background in education and social work, Mary has many years’ experience in training and educating adults ranging from lecturing on the Masters in Dispute Resolution, Independent Colleges to delivery of accredited training in mediation as well as an approved trainer in CINERGY ™ Conflict Management Coaching.  Mary is a director of the Mediators’ Institute of Ireland and Chairperson of the Accreditation Policy Committee.

B. Education, M.Sc., Practitioner Mediator MII, Accredited Conflict Coach.

 

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Community Mediation Training Programme

Presented by PH7.

To be decided

  • Contact Details:       087-9682611
  • Principal Contact:    Tricia Hayes
  • Address:    54 Station Court, Station Road, Portarlington, County Laois
  • Email: triciahayes@eircom.net


Course Information:

Dates for 2016: 11/12th  and 18/19th September
TBA

 

Venue: Southern Ireland -  venue to be advised

Programme Structure: 
The programme is divided into three themes, with a number of learning outcomes attached to each theme:

  • An Introduction To Mediation
  • Managing a Private Mediation Meeting
  • Managing a Joint Mediation Meeting
  • Delivery schedule is negotiable to a max delivery period over 7 weekends (Friday evening/Saturday)

Hours in training: 60 

Hours required outside training: As required to complete programme assignments

Programme Timings:   On request

 
Upcoming Programme Dates: TBA

The Programme:

To enable learners to apply the mediation method of conflict resolution through the co-mediation model of practice

Course Objectives:

To develop essential core knowledge and skills central to the practice of mediation

To prepare, observe and practice delivery of the co-mediation model of practice

Methodology and evaluation:  

The programme is delivered using a variety of training methods as follows:

  • Tutor presentation
  • Large and small group work
  • Individual and pair work
  • Role-play

Candidates are required to evaluate the programme on a daily basis in terms of their overall experience of the day and to complete an overall programme evaluation on completion of the training. Any issues emerging from the daily evaluations are immediately addressed to ensure maximum engagement by the candidates. A summary report on the findings from the overall evaluation is also produced following programme completion to develop the overall effectiveness of the training programme.

 

Admission Requirements: 

Candidates are normally recruited for the programme via the interview selection method and assessed for their suitability based on the following criteria:

  • Motivations to enter the field of conflict resolution
  • Attraction to mediation as an alternative dispute resolution method
  • Prior (relevant) education/training and experience
  • Personal negotiation skills and personal qualities
  • Commitment to mediator role and to the mediation profession

 

Senior Trainer:     Tricia Hayes

Qualifications/Biography:

Tricia’s academic achievements include a BSc (Hons) in Psychology from the University of Teesside and a Postgraduate teaching qualification from the University of Huddersfield. In 2006 she completed her masters in Mediation and Conflict Resolution in University College Dublin.  In 2012, she was one of a number of UK and Irish authors who contributed towards the publication of a book on Co-mediation, entitled “Co-mediation: Using a psychological paired approach to resolving conflict”.

Tricia began her mediation practice as a volunteer mediator in the mid-1990’s in one of the largest community based mediation services in the UK.  She currently practices mediation as a member of a pioneering national Community Mediation Service, launched in September 2012 in Portlaoise and supports other community based mediation services in Ireland providing workshops and ‘field-practice’ opportunities.

Tricia began her teaching practice in Mediation in 1998 in the UK where she trained and assessed Mediators to Open College Network (OCN) Level 3 Standard. In 2006 she worked with the National College of Ireland (NCI) to develop a FETAC Level 6 Award in Mediation Skills and Practice.  Currently Tricia offers her own MII approved 60-hour Community Mediator Training Programme and, as a Member of the Associate Faculty of the Ted Kennedy Institute NUIM, occasionally lectures on their Masters and Diploma programmes in mediation and conflict resolution 

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Postgraduate Certificate in Mediation and Conflict Resolution/ MA in Clonflict Management (part time)

Presented by St. Angela's College Sligo.

Sligo/Northwest

Principle Contact:    
Amanda McCloat, Department of Home Economics

Address:    Lough Gill, Sligo

Phone: (071) 9143580

Email: amccloat@stangelas.nuigalway.ie

Web:  www.stangelas.nuigalway.ie

 

Course Structure: Post Graduate Certificate in Mediation and Conflict Resolution / MA in Conflict Management (part time)

Hours in Training: 75 contact + 300 independent / 115 contact + 600 independent

Venue: St. Angela's College, Sligo

Course Timings: Part time, approx 10 hours per week. To be finalised.

Max number on course: 12

Cost: PG Certificate 3000  /  MA €3,300 per annum (two years)

Upcoming programme dates: PG Certificate September 2016 - March 2017/ MA September 2016 - May 2018

 

Postgraduate Certificate in Mediation and Conflict Resolution / MA in Conflict Management

(Mediator’s Institute of Ireland Certified Mediator Status)

Course Overview

 

This course is intended to provide students with the core skills and competencies of a mediator, based on a strong theoretical foundation, and using a variety of different learning tools. After thorough exploration of the theories of conflict and conflict intervention and resolution, the focus will be on experiential learning by means of role play, large and small group discussion and active engagement. A variety of learning tools will be used, including online learning, lectures, workshops and reflective and self-directed learning. Mediation skills will be explored within the overall framework of typical mediation processes with a focus interpersonal disputes. Students have the option of exiting with a Postgraduate Certificate after 6 months (NFQ Level 9, 30 ECTS) or going forward to complete a Master of Arts in Conflict Management (NFQ Level 9, 90 ECTS) after two years.

Online Learning

Online Learning will be conducted by means of Adobe Connent and Moodle. Webinars will be delivered live and contain an interactive element (polls/chat etc) and shall also be archived for student review.                                                                                                           

Course Components

Topics:

·        Conflict Theory & Conflict Systems

·        Conflict Styles

·        Systems Theory and Conflict

·        Mediation as Conflict Management

·        The Role of the Mediator

·        Core Mediation Skills

·        The Mediation Process

·        Mediation Theories and Styles

·        Mediation Contexts- Families, the Workplace, Education, the Community

·        Co-mediation

·        Ethics and Mediation Practice

New frontiers and developments in mediation.               Suggested Teaching and Assessment Methodologies:

 

·        Lectures

·        Workshops

·        Reflective Learning (using learning journals)

·        Group and team discussions

·        Role Plays

·        DVD role play analysis

·        Practical skills analysis (role play)

·        Written Individual and Group Assignments

                                                                                                                                            

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Certified Mediation Training

Presented by Hibernian Training.

Ireland

General Information

Course Information

  • Course Structure: 3 x 2 day modules and 1 day assessment
  • Hours in training : 49 in class
  • Hours required Outside training: 15- 20
  • Venue:  Hibernian Training, Fenian St. Dublin 1
  • Course Timings:   9.30am -5pm
  • Numbers on course:  5-6
  • Cost: €1500 inclusive of assessment


The Programme: Certified Mediation Training Programme 

Course Aim: 

To give participants the required level of skills, knowledge and attitudes to enable them to practice as Certified Mediators

Course Objectives:

  • To develop an understanding and knowledge of mediation theory, principles, practice and methods
  • To gain an awareness in participants of their own styles and approaches to dealing with conflict
  • To develop a theoretical understanding of conflict, managing conflict and principles of conflict resolution
  • To develop understanding of different styles and models of mediation
  • To give participants an understanding of the structures and processes involved in mediation
  • To raise awareness of the external context of mediation i.e. role in dispute resolution, working with other professionals, ethical dilemmas etc.
  • To raise awareness of the influence of one’s own professional and personal assumptions and biases on the mediation process
  • To develop effective skills, knowledge and attitudes in mediation to meet the certified assessment requirements
  • To give participants an opportunity to practice skills in simulated role plays
  • To develop confidence and ability in participants and enable them to practice as certified mediators on completion of the course

Methodology:

Training will be based on principles of adult learning and of accelerated learning and involve didactic presentations, interactive group discussion, video demonstrations, simulated role plays  as well as participants completing required reading and submitting relevant written assignment.

Assessment: Essay assignment (3,000) words and MII Role play.

Admission requirements: 3rd level qualifications and/or relevant portfolio of experience.

Senior Trainer: Mary Rafferty, B. Education, M.Sc., Practitioner Mediator MII, Accredited Conflict Coach.

 MARY is the founder of Consensus Mediation, a Consultancy offering a range of services and interventions to support people to prevent, engage and manage conflict and difficult relationships at work. 

 

Mary is an accredited Practitioner Mediator with the Mediators Institute Ireland (M.I.I.), has 300 + hours of mediation experience. She also holds certification with the

International Mediation Institute.

 Mary also lectures on the Workplace Module on the M.A. in Dispute Resolution at Independent College, Dublin 

Mary is certified in the internationally renowned and innovative CINERGY™ Conflict

Management Coaching Model.  She is also a licensed member of the international team of Approved CINERGY™ trainers and has delivered the signature 4-day Conflict Management Coaching Programme both in Ireland and abroad. 

Mary runs an M.I.I. Approved Mediation Training Programme to Certified Level. Consensus Mediation is a registered Open College Network training centre. 

Mary is also certified to administer the Conflict Dynamics Profile (Eckerd College, Florida), an assessment instrument dealing with conflict behaviors in the workplace

which provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict. 

 

Mary is a former Director of the Mediators’ Institute of Ireland. As former Chairperson

of the M.I.I. Conference Committee she has played a leading role in organising the annual M.I.I. national mediation conferences since 2008. 

Mary is also a member of the M.I.I. Ethics and Standards Committee and a member of the Employee Assistance Professionals Association, Ireland.

Mary holds an Honours Degree in Education, a Master’s Degree with Distinction in

 

Social Science and has attended a wide variety of specialised trainings in the field of conflict resolution. 

 

 
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PG Diploma in Conflict and Dispute Resolution Studies (NFQ Level 9)

Presented by Trinity College Dublin.

Dublin

General Information:

  • Region: Dublin
  • Principal Trainer: Ms Paulyn Marrinan Quinn
  • Organisation: Trinity College Dublin
  • Principle Contact: Irish School of Ecumenics
  • Address: Irish School of Ecumenics, Trinity College, Dublin 2
  • Phone: 01 896 4788
  • Fax: 01 672 5024
  • Email: wylieg@tcd.ie
  • Web: www.tcd.ie/ise

 

Course Information:

  • Course Structure: 2 evenings per week over 2 academic semesters (September-December/January-April), plus 2 weekend workshops
  • Hours in training: 40 on practical mediation skills and practice
  • Hours required outside training: 104
  • Venue: Irish School of Ecumenics, Trinity College, Dublin 2
  • Course Timings:  2 evenings per week (Tuesday and Thursday) 7-10pm
  • Max number on course:  20
  • Cost:€5500(EU fee) plus TCD sports centre charge 77 Euro/USI levy 8 Euro
  • €7,400 Euro (non EU) plus TCD sports centre charge 77 Euro/USI levy 8 Euro 
  • Upcoming Programme Dates: September 23rd 2014 to 30th August 2015

 

The Programme:

Course Aim:

This one-year postgraduate programme course interests those, in both the public and private sectors, who are professionally involved in conflict analysis, management and resolution and who wish to study mediation and other non-adversarial dispute and conflict resolution processes (ADRs) which are increasingly a part of legislative and management structures in the EU and internationally. It aims at achieving standards of best practice for those who recognise the value of alternative dispute resolution processes in resolving commercial, community, workplace and other pre-litigation disputes and in minimising damage caused by conflict. Those who complete the programme course will have a deep understanding of the nature of conflict, the various conflict resolution processes available and will know how to apply them. 

Course Objectives:

On successful completion of the programme graduates should be able to:

- Reflect critically on theories concerning the causes and dynamics of conflict in a variety of contexts

- Undertake conflict analysis using appropriate tools

- Understand the role of social and political processes in the dynamics of conflict and its resolution at local and global levels

- Demonstrate a general knowledge of Alternative Dispute Resolution (ADR) processes as they are emerging as an alternative to the adversarial system 

- Analyse and evaluate the different processes of remedy and redress;

- Acquire practical skills in mediation, restorative justice and other ADRS through practical exercises and role play

Methodology and evaluation:

The assessment is based on two essays of approximately 4,000 – 4,500 words each, a 4,000 – 4,500, reflective log, and on a practical skills-based assessment. One essay focuses on the underlying theory of conflict, the other essay focuses on theories and processes of conflict resolution. The log focuses on the student’s reflection on their learning. The practical assessment focuses on conducting mediation. All modules are weighted in the calculation of the degree mark according to their ECTS credit weighting. To complete qualify for the award of the Postgraduate Diploma, students must pass all modules by obtaining satisfactorily a pass mark of 40% must be achieved on the two essays and a ‘satisfactory’ pass grading on the log and practical assessment.

A successful Mediation Roleplay Competency Assessment option at the end of the programme allows students to apply for Certified Mediation status with the Mediators' Institute Ireland.

Admission Requirements:   

Normally a 2.1 at undergraduate level in any field. In exceptional circumstance a case for admission can be made to the Dean of Graduate Studies by the programme co-ordinator.

Senior Trainer: Ms Paulyn Marrinan Quinn SC  

Training experience: 

Paulyn Marrinan Quinn is Adjunct Lecturer in Mediation and ADR at the Irish School of Ecumenics, Trinity College Dublin. She has expertise in civil and commercial mediation; alternative dispute resolution (ADR); mediation and negotiation skills and ombudsmanship. She established Mediation Forum Ireland and founded the TCD PG Diploma in Conflict and Dispute Resolution Studies. Since the foundation of the programme in 2000 she has provided theoretical and practical mediation training to the students.

Qualifications/biog: 

Paulyn Marrinan Quinn BA, FCI Arb, A.M. was appointed a Junior Counsel in 1979 and Senior Counsel in 2000. She is a Barrister in Ireland, Northern Ireland, England & Wales. She was Ireland's first Insurance Ombudsman (1992-1998) and then Ombudsman for the Defence Forces.

Other Trainers: Ms Penny McRedmond

Training experience:

Penny McRedmond qualified as a mediator after taking the IPA course in 2010-2011. She teaches mediation history, theory, critical perspectives, practical mediation skills and different mediation models.

Qualifications/biog:

Penny McRedmond is a UK and US lawyer and certified mediator (MII certified). She works as an independent researcher and writer, specifically in the field of human rights. She has extensive lecturing and training experience and is currently writing a book on mediation.

 
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Mediation and Conflict Management (module as part of MA HRM)

Presented by National College of Ireland.

IFSC Dublin

General Information

Title: Mediation and Conflict Management (module as part of MA HRM, leading to Associate membership of MII) This carries 10 HETAC credits at level 9.
Region: IFSC Dublin
Principal Trainer
Contact Details: 01 659 9218 / 087 7729177
Organisation: Dr Colette Darcy, Vice Dean post graduate studies/research)
Address: Mayor Street, IFSC, Dublin 1. 
Phone: 01 4498 8500 Fax: 01497 2200
Email: colette.darcy@ncirl.ie
Web: www.ncirl.ie

Course Information:

Course Structure: This MA HRM programme is delivered on both a part time and full time basis. Approved to MII Associate level only (Additional ssessment must be completed to qualify for MII Certified membership)
Hours in Mediation Module training: 36 hours required.
Hours Outside training: 164 hours.
Venue: NCI, IFSC

Course Dates 2015:  
January - May 2015 and September to December 2015

Max number on course:  35 
Cost:
Part time: Yr of MAHRM 1:- €7,000;  Yr 2 of MAHRM: €1,750 
Full time:- €7,950.00  

The MEDIATION MODULE Programme:

Module Aim: To equip students with knowledge and skills in conflict management and dispute resolution in a business environment.

Module Objectives:Use theory to develop a knowledge of mediation and conflict intervention approaches; critically evaluate the role of mediators in conflict resolution; use theory to develop communication options in dealing with conflict and the resolution process; analyse scenarios and recommend alternative dispute resolution approaches; critically review the ethical considerations in the management of conflict.

Methodology and evaluation

Teaching & Learning will take place via the following :-

Lectures

Tutorials

Case studies

Role Plays

Group Activities/Tasks

Class discussions/debates

Directed Reading of texts and journal articles

Self-directed reading and review of web based materials especially from CIPD 

Reading, Learning and Preparation of material for Assignments

Formative Assessment of Transferable  Skills

Assessment of transferable skills will be formative.  The practical skills exercises such as case study analysis, role plays, problem solving and presentation skills will be designed to facilitate knowledge transfer and application, that is, from theoretical concepts to practical situations. These exercises will involve formative assessment in a group situation. 

Written Assignment

Students will be required to submit a written assignment discussing workplace conflict and the process of mediation including an analysis of a mediation in which they have played the role of mediator. 

Admission Requirements:    
Level 8  honours degree

Senior Trainer:

Training experience:

 

Other Trainers: Guest Speakers with relevant experience and MII Recognition/membership

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Certificate in Workplace Mediation

Presented by National College of Ireland.

Dublin

General Information

Title: Certificate in Workplace Mediation

Region: IFSC Dublin

Principal Trainer: 

Contact Details: 01 659 9218

Organisation: National College of Ireland

Address: Mayor Street, IFSC, Dublin 1. 

Phone: 01 4498 8500 

Email: jmcgarrigle@ncirl.ie

Web: www.ncirl.ie

 

Course Information:

Hours in Mediation Module training: 50 hours required.
Hours Outside training: 210 hours.

Venue: NCI, IFSC and other approved off-campus centres. NCI has internal quality assurance procedures for choosing off-campus centres.

Course Timings:  

Typically 1 evening per week (3 hours) over 12 weeks with 2 additional weekends. It may be also offered in weekend delivery (Saturday)

Max number on course:  25 per cohort

Cost: €1600

Upcoming Programme Dates; September 2015 to December 2015

 

Course Objectives:

Learners will be able to use theory to define and develop a knowledge of mediation and conflict intervention apporaches.

Learners will be able to ciritically evaluate the role of mediators in conflict resolution.

Learners will be able to analyse and review conflict intervention strategies

Learners will be able to apply skills and techniques of mediation to complex workpace disputes.

Learners will be able to use theory to develop communication options in dealing with conflict and the resolution process

Learners will be able to analyse and recommend alternative dispute resolution approaches to apply.

Learners will be able to reflect on thier practice to improve their knowledge and skills in mediation and conflict resolution.

Learners will be able to criticially review the ethical considerations in the management of conflict.

 

Methodology and Evaluation:

Teaching and Learning will take place via the following:

Lectures

Tutorials

Case studies

Group Activities/Tasks

Role Play

Class discussion/debates

Directed Reading of texts and journal articles

Self-directed reading and review of web based materials especially from CIPD

Reading, Learning and Preparation of material for Assignment

Students will be assessed by a written acaedmic Assignment. The Assignment will based on a mediation role play.

 

The role play will be recorded and assessed by and assessor, approved by the MII. This will be graded on a PASS/FAIL basis. The assessor will provide feedback on the learners ability to practice mediation. Written feedback will be provided by the Assessor to each of the learners on:

Managing the Relationship in Mediation

Managing the Process of Mediation

Managing the Content of the Mediation

Managing the Self

Students must pass both the written and practical elements of the assessment in order to pass and qualify for the MII Certificate to practice.

 

Admission Requirements: An Honours degree at level 8 or a degree at level 7 with NCI approved Recoginsed Prior Learning (RPL).

Senior Trainer: Sheila K. Martin BSc (Hons), MSc.(Econ) Cert Ed. DipEmpLaw; FCIPD; FIITD; MMII

Principle Contact: John McGarrigle, Registrar

 

Course Structure: 110 ECTS credit module called Mediation and Conflict Management. This is validated by QQI as a Special Purpose Award.  It carries 10 QQI, level 9 credits and qualifies for Certificate to Practice Mediation.

 

Course Aim: The puprose of this programme is to provide access for experienced Managers, Team Leaders, HR practitioners, Trade Union Representatives and Officials, to education and professional development in the field of Workplace Mediation.

This 10 ECTS credit programme has been developed to meet both market requirements and the Certificate level accreditation requirements of the Mediators' Institute of Ireland (MII). The academic content of this programme is currently delivered on the MA in HRM on a 10 credit module.

 

Qualifications/biog:

 

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Certified Training Courses

The MII accredits mediation training courses which meet set training standards. The following training programmes have been recognised as MII approved training programmes.

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The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.

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