Introduction and overview of the ‘S Questions Model’ - theory and practice.

Presenter: Gerry O’Sullivan

Aims and Objectives of the workshop

To introduce and give an overview of the purpose and focus of the ‘S Questions Model’ – both theoretically and in practice.
The ‘S Questions Model’ has been developed by Gerry OSullivan and is introduced and developed in her book - ‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’. It is published by New Society Publishing, Canada

  • Introduction and overview of the four dimensions of the ‘S Questions Model’ – both theoretically and in practice.
  • The S4: Shift Thinking Dimension of Questions
  • Practical demonstration of some of the S4: Shift Thinking Dimension of Questions through filmed role-play.

Participants will:

  • Know the goals that need to be achieved when asking questions in mediation
  • Understand the importance of asking penetrating questions to achieve successful and sustainable mediation agreements
  • Know how the distortion, deletion and deficit of communicated information can hinder or block conflict solution.
  • Know the factors that support a mediator to shift the paradigms and perspectives of parties in mediation
  • Know the physiological changes that occur when parties are in conflict and how to work positively with a person who is in this physiological state.
  • Learn how to formulate and ask some of the penetrating, paradigm-shifting questions from the ‘S Questions Model’

 

Summary of the Book

‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’

Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives are the main challenge for mediators and the key to successful conflict resolution.

The Mediator’s Toolkit employs the author’s powerful “S Questions Model,” to provide readers with the skills and tools to develop and ask strategic questions that result in successful outcomes in any context. The S Questions Model toolkit dives into four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:

The theory behind each question type, including exploration of relevant neuroscience and psychology:

  • The purpose of different types of questions
  • How the questions work
  • When to use different types of questions
  • How to build and apply questions to mediation in a non-threatening way

This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.

 

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