SAGE Support and Advocacy Service for Older People
Call for Expressions of Interest for Provision of Support and Supervision
Ireland is ageing and more and more people are living longer and better lives. However, a minority of older people – probably one in five of the 535,000 people aged 65 years and over– require some form of support and almost 5% live in some form of residential care.
Ireland is ageing and more and more people are living longer and better lives. However, a minority of older people – probably one in five of the 535,000 people aged 65 years and over– require some form of support and almost 5% live in some form of residential care. Most older people prefer to live, and to die, in their own home but many face challenges to their independence due to illness, disability, lack of family and community supports or an inability to access public services that meet their needs. Some people face progressive decline in their ability to make and communicate decisions as a condition, such as dementia, develops over time.
In circumstances where people have to depend on others there is a need to ensure that the rights, freedoms and dignity of older people are promoted and protected. Through support and advocacy the voice of the older person can be heard and honoured without undue pressure from family, service provider or systems interests. Sage has its origins in the response of the HSE to the Leas Cross Nursing Home scandal in 2005. It is now being developed under the governance of Third Age Ireland, with funding from the HSE and Atlantic Philanthropies. Sage is working to expand access to support and advocacy services in all care settings and wherever ageing poses a challenge for individuals. We are committed to addressing individual and systemic issues and to developing our service in line with Quality Standards for Support and Advocacy Work with Older People.
Sage was formally established on June 24th 2014 in a Memorandum of Agreement between Third Age, the HSE and the Atlantic Philanthropies. It has since September 2014 established an operational base, recruited and oriented core staff and formed a National Advisory Committee chaired by former Law Reform Commissioner, Patricia Rickard-Clarke. Sage has recruited and trained 77 volunteer advocates since January 2015 and reoriented some 73 existing advocates. Almost 150 Sage Representatives are now being supported, to varying levels, by Sage staff as they engage on behalf of older people in a wide range of care settings. Further recruitment and training of volunteers acting in the roles of advocate, facilitator and support person, are planned for 2016.
Sage Representatives, both paid and voluntary, provide an individualised support and advocacy service to vulnerable older people responding to a broad range of issues some of them complex or systemic. In this context Sage recognises the need for the provision of support and supervision to enable staff and volunteers to reflect, evaluate, discuss, develop, support and learn, both in a professional and personal manner, for the overall benefit of Sage Representatives and those they serve.
· Provision of an initial group session to Sage staff on the proposed process of providing, preparing for, engaging with and benefitting from one-to-one Support and Supervision and to support the development of a framework for establishing peer Support and Supervision within the organisation.
· Provision of one-to-one Support and Supervision for up to 18 Sage staff on a scheduled as well as on a request basis, relative to the person’s role and responsibility in the organisation and expressed needs. We anticipate a requirement for a minimum of 2 sessions per person in a 12 month period. These sessions will be optional and not mandatory.
· Provision of one-to-one Support and Supervision and group sessions for Sage volunteers in response to specific urgent requests and/or when there is an identified need which cannot be met through existing Sage staff.
· Sage staff meet as a team on a monthly group basis in Dublin, however provision of one to one Support and Supervision may also be required in the geographic locations in which Sage personnel reside or work. These areas currently include: Dublin, Cork / Kerry, Limerick, Galway, Roscommon, Cavan / Armagh, Meath, Kilkenny, Kildare.
· The budget available from Sage resources for scheduled individual and groups sessions and once off / requested sessions is in the region of €6,000 per annum. The extent of travel required and the related costs will be discussed with the preferred provider. The manager of Sage will appoint a designated person from within the Sage team to be the first point of contact for the provider with regard to the provision of the service; scheduled and unscheduled. A schedule of routine sessions will be agreed between Sage and the provider on initiation of the process and the provider will thereafter make any further final arrangements directly with the individuals / groups concerned and provide a report at the end of the year on the extent of usage of the service and related issues.
Expressions of Interest must be received by 5pm on Friday 8th January and should be emailed to email@example.com The preferred provider identified should be capable of undertaking work from Monday 1st February 2016 to 31st December 2016 and, if required following a review, to continue to provide a service beyond 31st December 2016. Informal discussions can be arranged with Mervyn Taylor up until 23rd December by phoning 086 8227998. Further information on Sage is available at www.sage.thirdageireland.ie
Responses to this call for Expressions of Interest should include the following information:
1. Overview of relevant experience, qualifications and accreditation.
2. Evidence of provision of support and supervision to other broadly similar services or organisations.
3. Organisational resources and capabilities and extent of or potential for national geographic reach.
4. Fees and charges and VAT rates where applicable
5. Name, status and contact details of the proposed provider lead.
The MII accredits mediation training courses which meet set training standards.
The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.