" For me, control is the single most important benefit of using Mediation to resolve a dispute.  People in dispute often feel like they are losing control of important parts of their life, in their workplace, in their family life, in their finances.  The traditional mechanisms for airing differences - lodging complaints, bringing legal actions - these often only serve to intensify that loss of control;  the people at the heart of the dispute find that they no longer have any say in the outcome, others will decide their future.  The biggest surprise for participants in Mediation is that they, together, control the process, the timetable, the issues and the outcomes."

At the core of the MII approach to Mediation are the beliefs:

  •  that the parties to a dispute are in the best position to resolve it.
  •  that given the right circumstances even people entirely alienated from eachother can reach a mediated agreement.
  •  that non-mediated, imposed outcomes are not resolutions; imposed outcomes often simply set the scene for further conflict.
  •  the necessary aspect of cooperation involved in Mediation greatly assist participants in identifying the real issues and arriving at effective solutions.
  •  that a mediated resolution is a better resolution because the parties in conflict have crafted the solutions themselves.

Mediation promotes self-determination and empowerment of the participants.  As a participant you are fully engaged and involved in every part of the process.  You can find practical and flexible solutions which reflect your needs and the reality of your situation.  Having a solution imposed on you by a Judge, Jury or other decision maker will often place you in the position in having to alter your reality to match the outcome rather than the resolution reflecting your reality.  It comes down to a simple question; which process do you think will result in an outcome you can live with, one imposed upon you or one you have arrived at through your own efforts and ideas through a negotiated settlement?

In Mediation, nothing can happen without your voluntary and fully informed agreement.

The participant's control of the Mediation process is complete and comprehensive:

  • you will be consulted on all aspects of the Mediation from beginning to end.
  • you will be fully informed of the other party's position throughout.
  • you will shape the structure of the Mediation process appropriate for your dispute.
  • your needs will determine the timetable and location for the Mediation.
  • your sensitivities and concerns will be respected in the process adopted.
  • no decision can be made or outcome arrived at without your complete agreement.

Do not think that this high level of participation means that you have to do all the work!  Sometimes having a large amount of control and participation can seem intimidating.  At all times the parties will have the assistance of the Mediator.  The Mediator will provide their expertise in suggesting the structure and process of the Mediation.  They shall facilitate and guide the parties throughout the process - they are always involved to encourage and assist an agreed outcome.

In Mediation, no-one can pressurise, intimidate or force any aspect of the process on you against your wishes.

Throughout mediation you are protected and respected.  Civilised, polite and respectful behaviour is expected of all the participants.  The Mediator will ensure that no party is made to feel uncomfortable or subjected to any pressure or insulting behaviour.  MII mediators are particularly trained to ensure the safety and protection of participants at all times and to foster an atmosphere of cooperation and civility.

At the MII we believe that placing control in the hands of the disputants is the key to finding resolutions that stand the tests of life and time. Disputes often involve issues that will directly effect the lives of the disputants for a long period of time.  By empowering those at the heart of the dispute to find an agreed resolution Mediation provides the best possible chance that the outcome will be effective.

Mediation invites YOU to be fully involved in the entire process and makes YOU the most important influence on the outcome.  Why not use a process which actually values your role and contribution?  Mediation empowers you to take your destiny in your own hands and determine your own future.


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Certified Training Courses

The MII accredits mediation training courses which meet set training standards. The following training programmes have been recognised as MII approved training programmes.

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CPD Training

The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.

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