Certificate in Professional Mediation Training Course

Presented by Blossom Development (Catherine O'Connell).

2 Aughrim Street Stoneybatter D07X3Y4
60 CPD Points

Principal Contact:  

Lead Trainer: Catherine O’Connell
Blossom Development/Maynooth University
42 Aughrim Street D7 0879936237

       Course Information:  

         Cost: €1,950.00 per person including assessment fee and materials*

Dates:1st course May -June 2021
Mondays and Tuesdays: 10th, 11th, 17th, 18th, 24th 25th and 31st May and 1st June.
Times: 9.30am-5pm
Competency Assessment Day to be arranged
2nd course October - November 2021
Moays and Tuesdays 10th, 11th, 17th 18th, 24th, 25th, 31st and 1st June.
Competency Assessment Day to be arranged.
Venue 42 Aughrim Street, Stoneybatter, D7. Eircode: D07X3Y4
Parking Permits, Teas and Coffees provided: Participants are asked to bring own packed lunches
*Participants are also asked to purchase ‘The Mediator’s Handbook’ Beer & Steif

Course Structure: .  The course is run over eight full days (four Thursdays and Fridays 9.30am to 5pm) along with four evening Zoom classes in September and October. The final day is a competency assessment and successful candidates may apply to register with the MII as a Certified Mediator eligible to practice. 

About the Programme:

This programme, accredited by the Mediators’ Institute of Ireland (MII), is facilitated by Catherine O’Connell of Blossom Development.  The course is run over eight full days (four Thursdays and Fridays 9.30am to 5pm) along with four evening Zoom classes in September and October. The final day is a competency assessment and successful candidates may apply to register with the MII as a Certified Mediator eligible to practice. 

Course Aim:  To equip participants with the knowledge, skills, attitude and awareness required to intervene positively and/or mediate with people experiencing conflict and difficulties in a variety of situations. It is suitable for leaders, managers, HR consultants and employees along with those wishing to specialise in conflict intervention and communication.

The objectives (learning outcomes) of the programme are:

  • To develop participants understanding of how conflict happens, escalates and impacts people and organisations.
  • To develop awareness of conflict styles and facilitate skill development so that participants can expand their repertoire of conflict behaviours to suit the contexts they find themselves in.
  • To attain a good understanding of core mediation concepts, theories, models, processes, and principles.
  • To develop participants’ mediation skills to the level of competency as laid down in MII certified assessment requirements.
  • To raise participants’ awareness of how their own triggers and biases can impact the mediation process and to facilitate ways of managing them.
  • To learn how to create an environment of trust, rapport and empowerment when facilitating people in conflict.


To confirm a place before paying please contact catherine@blossomdevelopment.com

Phone: 0879936237      Address 42 Aughrim Street Stoneybatter D07X3Y4

E Pay Blossom Development:   Bank of Ireland, Phibsboro; Account 82126431;

sort code 90 06 23.  Bic BOFIIE2DXXX:   IBAN IE04BOFI90062382126431: Ref: Mediation20

Trainer Biography:


Catherine O’Connell is a practicing mediator and trainer, accredited with the Mediators Institute of Ireland (MII). She is an accredited conflict management coach and trainer in CINERGY® Conflict Management Coaching. With a former background in Sales, Marketing and Office Management, Catherine has a diploma in HR Management, a B.Sc. in Psychology and an M.A in Mediation & Conflict Resolution. She is a lecturer and programme coordinator at Edward M Kennedy Institute for Conflict Intervention at Maynooth University specialising in mediation, restorative practice and conflict dynamics.

 < Catherine has been engaged in various collaborative conflict intervention projects run by the Edward Kennedy Institute. These include facilitating dialogue between the Garda Síochána leadership (250 people), developing a community of practice with community leaders on both sides of the divide in Northern Ireland and collaborating with the Traveller Mediation Service and other agencies (ETB’s) to develop professional mediation training programmes for Traveller community leaders. Catherine and Barbara Walshe are approved to deliver specialist training in Restorative Justice to Mediators by the Mediators Institute of Ireland. She adopts a ‘trauma sensitive and a restorative lens’ to her work and training.   Mediation skills are essential to have when working with individuals, families, communities and groups in conflict. Catherine works as a conflict coach, mediator and restorative justice facilitator in organisations, communities and families. In 2018, Catherine and Barbara Walshe facilitated a restoratively led consultation process with stakeholders on the options and appropriate courses of action available to government in relation to the site of the former mother and baby home in Tuam County Galway available here. They are currently facilitating consultations with survivors of institutional abuse in a survivor led process documenting survivors experiences of State interventions and necessary next steps to be agreed between the Irish government and the Consultation group. This group was formed as a result of Phase 1 of this consultation process along with this report.   Catherine is a volunteer with and is on the management committee of Facing Forward, an organisation which promotes the use and need for Restorative Justice in our society. She was a researcher in the seminal collaborative research project between Facing Forward and Dr Marie Keenan entitled “Sexual Trauma and Abuse: Restorative and Transformative Possibilities”. She has has written “Building Bridges”, an article about a Restorative Justice Initiative in Green Bay Maximum Security Prison Wisconsin for the ‘Journal of Mediation and Applied Conflict Analysis’ published online by Maynooth University.  


Catherine is a member of The Association for Conflict Resolution (US), the Restorative Justice Council (UK), Mediation Beyond Borders (EU) and is an approved trainer on the panel of the European Forum for Restorative Justice.


Organisation: Blossom Development Duration: 72 hours in training, 24 hours outside training MII Approved: Yes

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