A Foundation Training Course in CONFLICT RESOLUTION AND MEDIATION SKILLS Hosted by Ballymun Law Centre and accredited by the Mediators’ Institute of Ireland
This is a practical skills based course taught through interactive role plays and using a storytelling mediation process.
Successful participation on this course will complete one of the two entry requirements for accreditation for Membership from The Mediatiors' Institute of Ireland, the professional association for mediators in Ireland. (Successful completion of a skills assessment is also required for accreditation). It will also permit successful applicants to access further substantitive training in specialised areas such as Family and Workplace medation.
If you are interested in attending this course please contact Geoffrey for further information on Mobile: 087-2351792 email: firstname.lastname@example.org
A hybrid course of four days of in-person sessions at a venue in Dublin
and eight two-hour online sessions using Zoom
Proof of Covid vaccination will be required for everyone’s safety
Course fee: 1,450 euro
Course presenters: Geoffrey Corry and Mary Lou O’Kennedy
This basic skills course is an intensive 60-hour training and run as three separate modules over a period of two months. It is designed for volunteers and professionals who want to obtain a foundation in conflict resolution and mediation skills for use in their own organisation or work situation or to become a mediator particularly in community, family and workplace disputes.
Dates & Times
Module 1: Conflict Resolution skills
- Wednesday 20th October all day 9:30am – 6:00pm
- Wednesday 3rd November: zoom sessions x 2 2:00pm – 6:00pm
Module 2: Mediation skills
- Thursday evening 4th November: zoom session 7:30pm – 9:30pm
- Wednesday 10th November 2021: all day 9:30am – 6:00pm
- Thursday evening 18th November: zoom session 7:30pm – 9:30pm
- Wednesday 24th November 2021: all day 9:30am – 6:00pm
- Thursday 25th November 2021: all day 9:30am – 6:00pm
Module 3: Ethical practice and legislative framework
- Wednesday 1st December: zoom sessions x 2 2:00pm – 6:00pm
Presentations by participants
Each participant will be asked to make a short presentation to the training group on a conflict resolution or mediation topic of their choice. Reading material will be supplied to support the reflective learning. This session will be organised about one month after Module 3 on a date to be agreed with participants. A Certificate of Completion will be awarded to participants who successfully complete the three modules and the project presentation.
Video Assessment and Qualification
For those who wish to go further and become a Certified Member of the Mediators Institute of Ireland [the professional association for mediators in Ireland www.theMII.ie], and thereby become a professional mediator, we will support participants to join role-play groups to practice their mediation skills and to prepare for the video assessment of skills competence. The assessment involves each trainee mediating a case in a one-hour role play to demonstrate their skills as a mediator.
A Certificate of Assessment is awarded upon successful completion of the video assessment. Trainees can then send both their Certificate of Completion of Training and Certificate of Video Assessment to the MII to become a Certified Member.
Benefits of Training Course
By the end of the 60-hour course, you will:
Topics covered during the course
Module 1: Conflict Resolution skills
1. MANAGING AND RESOLVING CONFLICT
2. PREDICTABLE DYNAMICS OF CONFLICT
3. STYLES OF CONFLICT MANAGEMENT
4. CONFLICT DYNAMICS
5. REFLECTIVE LISTENING SKILLS
Module 2: Mediation skills
6. THE PLACE OF MEDIATION IN DISPUTE RESOLUTION SYSTEMS
7. GETTING PARTIES TO ‘THE TABLE’
8. THE BASICS OF THE MEDIATION PROCESS
9. MEDIATION PROCESS SKILLS
10. PROCESS ISSUES IN MEDIATION
Module 3: Legislation and Ethical Practice
Presentations by participants based on study material
Geoffrey Corry BA (Mod) MSc (Mgmt) HDipEd
is a self-employed mediation specialist in conflict resolution, facilitation and mediation in a number of settings - workplace and business disputes, restorative justice, community and the environment. He is retired as a family mediator with over 20 years service with the state-run Family Mediation Service for marital separation and divorce. He was a Board member of the Family Support Agency and a former chair of the Mediators Institute of Ireland as well as Facing Forward (relational justice).
He was the founder of the Mediation Bureau in Tallaght, the first neighbor dispute resolution scheme in the Republic, and supported community mediation schemes in Ballymun, Northside, Borderlands and Castlebar. He has taught mediation skills in UCD adult education, Maynooth University and Independent Colleges. He was the Facilitator for over 50 political dialogue workshops held at the Glencree Centre for Reconciliation between 1994 and 2006 which brought together activists at sub-leadership level from all the political parties in these islands to discuss key issues in the peace process. Various papers, articles and book chapters have been published in recent years.
Mary Lou Kennedy BA (Soc Sc), MSW (Social Work)
Is an independent professional mediator and conflict management specialist and coach. She mediates disputes in the workplace, business, families and the community. Mary Lou is a founder member of OAK Conflict Dynamics Ltd, a leading provider of mediation training and conflict management services in Ireland to businesses and organisations in the public and private sector. She also provides conflict management coaching and consultancy for organisations in building more collaborative workplaces.
She is a master trainer in the CINERGY Model of Conflict Management Coaching, the Conflict Dynamics Profile and 3rd Party Resolution (TPR) model of managerial mediation with the Mediation Training Institute, Eckerd College Florida. She also lectures on the Certificate in Mediation with The Law School, Griffith College. She has trained the Ballymun Law Centre panel of Conflict Management Coaches.
has been Project Officer with the Ballymun Law Centre for almost 20 years and developed the community mediation service locally for family and neighbourhood disputes. She also set up the peer mediation schemes in local schools giving skills to students to resolve their own disputes. She has recently been appointed a training officer with St Vincent de Paul in Dublin.
A Manual of the 5 stages of the interpersonal mediation process will be available for each participant together with Handouts on the various topics covered.
Cinnie Noble, Conflict Management Coaching: The CINERGY™Model,, CINERGY™ Coaching, 2012
Craig Runde and Tim Flanagan, Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators and Teams, Jossey-Bass, 2010
Helena Cornelius & Shana Faire, Everyone can win: How to Resolve conflict, Simon Schuster (1989).
Monica Hannaway, Co-Mediation: Using a Psychological, paired approach to resolving conflict, Monica Hanaway, 2012
Roger Fisher, William Ury and Bruce Patton, Getting to Yes: Negotiating Agreement without Giving in, Business Books (Second edition 1992).
William Ury, Getting past No: Negotiating with difficult people, Business Books (1991
Robert Bolton, People Skills: How to assert yourself, listen to others and resolve conflicts, Touchstone / Simon Schuster (1979).
John Crawley & Katherine Graham, Mediation for Managers: Resolving Conflict and Rebuilding Relationships at Work, Nicholas Brealey Publishing (2002)
Michael Noone, Mediation, Cavendish Publishing (1996).
Christopher W. Moore, The Mediation Process: Practical Strategies for Resolving Conflict, Jossey Bass (third edition 2002).
Robert A. Baruch Bush & Joseph P. Folger, The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition, Jossey-Bass (1994).
Kenneth Cloke, Mediating Dangerously: The frontiers of Conflict Resolution, Jossey-Bass (2001)
Kenneth Cloke, The Crossroads of Conflict: A Journey into the heart of dispute resolution, Janis Publications (2006)
Organisation: Athena Mediation Duration: 60 hours MII Approved: Yes - from September 2008
The MII accredits mediation training courses which meet set training standards.
The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.