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Continuing Professional Development

The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development. CPD has an underlying ethical premise that asserts that clients have a right to expect competent and skilled practitioners. Thus every Mediator has a responsibility to maintain and develop knowledge and skills, and alongside the individual responsibility, lies the professional Institute's obligation to provide the means whereby this can happen.Most professional bodies acknowledge that CPD is a commitment to lifelong learning with an emphasis on 'home skills', thus for the MII, the emphasis is on mediation skills.The MII requires that all practising Members complete a minimum of CPD hours and has agreed a CPD points system.

Additional mandatory training required for mediating with Separating Couples - 

40 hours Separating Couples training is mandatory for members who wish to be certified to mediate with Separating Couples. See Accredited Family Training for upcoming courses

 

For information in relation to MII accreditation, membership, ethics or policy you should review the relevant section of this web site or contact info@themii.ie for information

For information on becoming a registered MII member, please see Membership Overview.

CPD Course Listing

Please note:

  • CPD courses are listed for advertising purposes and are not accredited by the MII.
  • Not all courses are run the MII. Please contact the training organisations listed for the course for more information

Advanced Mediation Questions Training based on the book: The Mediators Toolkit: Formulating and asking Questions for Successful Outcomes. September 2024

Presented by Gerry O'Sullivan. From Thu 19 Sep 2024 to Fri 27 Sep 2024

Online using Zoom (4 half-day sessions)
16 CPD Points

Online Training

based on the book:

‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan

Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.

Presented by Gerry O’Sullivan, O’Sullivan Solutions

Online using Zoom
16 CPD Points 

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

This information includes a video advertisement as well as a complimentary video from Module 1.

September 19, 20, 26, 27 

1.30 - 5.30 Irish time

13.30 - 17.30 GMT 
 

Cost: €429 - four half-day sessions

Venue: Online via Zoom 

Last course until September 2024

THEMES COVERED IN THE SEVEN MODULES

Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.

Introductory Module 1

Module 1a: The Context for Creating a Paradigm Shift

  • This module shows the goals that need to be achieved when asking questions in mediation. You will learn how the distortion, deletion and deficit of communicated information can hinder or block conflict solution and the physiological changes that occur when parties are in conflict.

Module 1b: Use of 'The S Questions Model' and its application

  • This module gives an overview of the framework of the S Questions Model and the four dimensions of questions within that model. It also introduces the Film Case Scenario that will be used as the context for all the filmed role plays in the other modules and the Practice Case Scenario that will be used in exercises post learning.

 

Module 2

Shift Thinking: Journey of Inference Questions

  • The film contained in this module sets the context for the dispute, giving the interpretations and assumptions that parties made about the conflict situation and how this led to their misunderstanding of each other and to the positional stance that they took. These Journey of Inference questions make an unconscious thinking process conscious and introduce new insight to the parties that creates understanding between them. They shift a party's perspective from their old narrative towards a new and more healthy narrative.
    (Demonstration film is done with both parties in the room)

 

Module 3

Shift Thinking: Other People Questions

  • The first film in this module illustrates how to challenge Kathy’s Journey of Inference (interpretations, assumptions and conclusions) by using Other People Questions and demonstrates how this can be done in a safe way. The second film uses Other People Questions with both parties in the room together at a later phase of the mediation. These questions broaden the perspectives of parties and make it easier for them to respond to questions which might otherwise invoke a feeling of threat. They facilitate a party to think cognitively, rather than from an 'avoid-threat reflex' state and they create understanding and illustrate empathy between parties.
    (Demonstration films are done with one party and both parties in the room)

 

Module 4

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions

  • These questions bring clarity and explore subjective realities, reconnecting a party's language, along with its deletions, distortions and generalisations, with their actual experience.  They separate a party's 'fears' from the 'facts' and support a party to move from a place of intransigence. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
    (Demonstration film is done with one party at a separate meeting)

Module 4b: Distinctions and Differences Questions

  • These questions also bring clarity and explore subjective realities. Specifically. they enable a party to step back from the conflict and view it with an alternative perspective. The questions bring clarity, relevance and boundary to a conflict. They bring measurement regarding something that requires more precise information such as the extent of an impact on parties; the level of understanding reached; the progress made during the mediation process; the appropriateness of solutions etc. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
    (Demonstration film is done with one party at a separate meeting)

 

Module 5

Shift Thinking: Cognitive Elements Based Questions

  • This film demonstrates a private meeting with Tom and it shows how to identify clashing cognitive elements resulting in cognitive dissonance within him. The mediator demonstrates how to use this knowledge as a means for a party to identify future actions in order to return to a state of cognitive consonance. By returning to this state, a party can start to think logically and make rational decisions. These questions gently and safely challenge a party that is strongly defending their position or who appears to be in 'denial'. They facilitate a party to explore their dissonance so that they can get to the root of their inner conflict, and make decisions about how they need to address their conflict in the joint session.
    (Demonstration films are done with one party at a separate meeting)

 

Module 6

Shift Thinking: Underlying Interests Questions

  • The two films in this module show how asking questions that go below the surface of a party’s position can lead to the core of their conflict and lead to their underlying interests and needs. Once this is done, parties become less emotional and are able to think cognitively and make decisions. Identifying these conscious or unconscious underlying interests provides a platform from which appropriate and sustainable agreements that meet a party’s underlying interests, rather than their positional demands, can be reached.
    (Demonstration film is done with both parties in the room)

 

Module 7

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 7a: Future Focus Questions

  • Future Focused questions can change the state of a person so that they begin to think logically rather than emotionally. This allows them to safely think through the kind of agreements that could meet their underlying interests and needs. These questions paint a possible hypothetical, conditional or consequential picture on which parties can reflect and make decisions, from outside their current paradigm. These questions move a party off the conflict treadmill and lessen the chance of a party having an amygdala hijack and thinking from an emotional perspective.
    (Demonstration films are done with one party on their own as well as with both parties in the room)

Module 7b: Shift Thinking: Reflective Connecting Questions

  • Reflective Connecting questions facilitate a party or parties to see the cycle of conflict that developed between them and how each of their actions may have led to a reaction from the other.  They enable parties to make connections and links between various facets of a conflict, thus broadening and expanding their thinking. These questions increase understanding and facilitate the parties to agree actions should an incident like this arise in the future. 
    (Demonstration film is done with both parties in the room)

 

 

Testimonials

"Excellent course, Gerry’s warmth and enthusiasm was infectious."
                                                                                                Declan McBrearty, Irish Prison Service

 

"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
                                                                               Muriel Walls, Walls & Toomey, Solicitors, Dublin

 

"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
                                                                                                                                Ken Quinn, Wexford

 

 

"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
                                                                                   Tracey Thompson, Tipperary County Council

 

"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin

 

"Attend."
                                                   Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin

 

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

 

 

 

 

 

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Video Self-paced Study - Advanced Mediation Questions

Presented by Gerry O'Sullivan. From Thu 01 Aug 2024 to Wed 14 Aug 2024

Anytime- available now
16 CPD Points

Heading 

Video Self-paced Study - Advanced Mediation Questions

 

Dates 

Sign-up and get instant permanent access:

https://www.osullivansolutions.ie/mediation-questions-training/online-video-mediation-questions-training/

 

Presenter

Presented by Gerry O’Sullivan, O’Sullivan Solutions and based on the book:

‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’.

It will cover all of the Shift Thinking Questions from ‘The S Questions Model’.

 

Instantly watch 13 filmed mediation demonstrations with accompanying theory and manuals. This advanced online mediation video course will be available for permanent access so you can learn at your own pace and rewind whenever you wish to recapture or embed your learning.

 

Dynamic Learning:

Supports you to bring your mediation practice to an enhanced level by asking questions that will help you to identify the thinking process of mediation participants, bring new, clarified and distorted information into the mediation conversation and show you how to get past positions to underlying interests. It will help you to create a paradigm shift in the thinking of parties and facilitate them to overcome their blocks to conflict resolution and reach a sustainable mediation settlement that meets the needs of all participants. 

 

CPD – 16 hours/points

Suitable for mediators in all sectors.

 

 

Further details and sign up for instant access:

https://www.osullivansolutions.ie/mediation-questions-training/online-video-mediation-questions-training/

 

 

Find out more about the book - ‘‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’.

https://www.osullivansolutions.ie/who-i-am/my-book/

 

 

Contact Gerry O’Sullivan: osullivansolutions1@gmail.com

 

 

Testimonial

 

“The Mediation Questions Training was excellent. Gerry expertly connects the psychological and theoretical elements to asking questions in mediation.   I found the content and delivery to be exceptional and I can honestly say that I have learned more from this incredible training than any other course I have completed. I attended the live four half-days online training and I have purchased access to some of the videos so that I can watch them again for increased learning.”

 

Sharon McGarr, BA (Hons) Psychology, MA Mediation and Conflict Intervention

Fieldwork Coordinator on the PRIMERA Project 

 

 

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MII Code of Ethics and Practice on Zoom July 2024

Presented by Karen Erwin. From Tue 09 Jul 2024 to Wed 10 Jul 2024

Online using Zoom
3 CPD Points

MII Code of Ethics and Practice 

Presented by Karen Erwin.    

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Tuesday 9 July and Wednesday 10 July

9.30 – 11.00

Dates:  Delivered over two online sessions

             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

 

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

 

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MII Code of Ethics and Practice on Zoom June 2024

Presented by Karen Erwin. From Mon 10 Jun 2024 to Tue 11 Jun 2024

Online using Zoom
3 CPD Points

MII Code of Ethics and Practice 

Presented by Karen Erwin.    

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Monday 10 June and Tuesday 11 June 2024

9.30 – 11.00

Dates:  Delivered over two online sessions

             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

 

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

 

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MII Code of Ethics and Practice on Zoom April/May 2024

Presented by Karen Erwin. From Tue 30 Apr 2024 to Wed 01 May 2024

Online using Zoom
3 CPD Points

MII Code of Ethics and Practice 

Presented by Karen Erwin.    

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Tuesday 30 April and Wednesday 1 May 2024 

9.30 – 11.00

Dates:  Delivered over two online sessions

             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

 

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

 

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MII Code of Ethics and Practice on Zoom April 2024

Presented by Karen Erwin. From Tue 09 Apr 2024 to Wed 10 Apr 2024

Online using Zoom
3 CPD Points

MII Code of Ethics and Practice 

Presented by Karen Erwin.    

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Tuesday 9 and Wednesday 10 April 2024 

9.30 – 11.00

Dates:  Delivered over two online sessions

             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

 

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

 

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Mediation skills training in navigating challenging farm family succession, inheritance and farm progression conversations.

Presented by Clare O'Keeffe, Succession Ireland. From Mon 11 Mar 2024 to Tue 12 Mar 2024

To be decided
13 CPD Points

  • Presented by Clare O’Keeffe, Succession Ireland.

Venue: to be confirmed

In person 2 day course followed up with 1 hour post training with your community of practitioners online.

Time: 9.30am - 4.30pm daily

13 CPD points on course completion

Date options for this training are: 

  • Monday & Tuesday 11th & 12th March 2024, 1 hour online 22nd March 2024
  • Monday & Tuesday 13th & 14th May 2024, 1 hour online 24th May 2024

 

Cost:  €525 includes course materials and mid-morning tea/coffee each day   

Early bird offer €475 expires 28 days in advance of course commencing.  

Trainer: Clare O’Keeffe. Nuffield Scholar, Certified Farm Transition Coordinator & Mediator

 B.A. Econ., M. Agr. Sc Extension & Innovation. For further information and testimonials on the trainer www.successionireland.ie

 

CPD: This training qualifies for 13 CPD points on course completion.

Training content: This programme is an advanced agricultural mediation skills programme simplified in a step-by-step process.

Participants will build on existing skills and develop their facilitative capabilities in a highly interactive learning environment.

 

AIMS & OBJECTIVES

  • Normalising succession conversations using mediation skills.
  • Creating awareness of the cognitive, emotional and physical challenges facing farmers and farm families using mediation skills.
  • Facilitate and mediate emotionally challenging conversations.
  • Incorporate self-care and reflective practice strategies.

 

This programme is specifically targeted to mediators and agricultural consultants focusing on the economic, social and environmental impact within succession planning conversations in the agricultural sector. Tailored to mediators who intend to mediate within the agricultural sectors with farmers and farm families in challenging conversations.

This programme will provide participants with tools and strategies to address the complex issue of succession planning though a practical yet pragmatic approach.

The programme will allow the application of theory and practice to the ongoing activities aligned with succession conversations. Role play will be incorporated throughout the training.

Programme modules includes;

  • Understanding the journey to date - listening and paraphrasing skills.
  • Farmer, family and the farm business identity the intertwined complexities.
  • Generational differences. Values and beliefs.

The AEIOU model will be incorporated into this agricultural mediation training.

  • Addressing assumptions, Asset rich and cash poor. Aware of WATNA
  • Expectations, entitlements. Equal / fair. Environmental sustainability  
  • Income, investing and identity
  • Opportunities and outcomes
  • United as a family

This training will:

Create an appetite and appreciation for mediating within farming and the agri sector.

Develop a deeper understanding of complex conversations pertaining to the agricultural and rural communities.

Incorporate and sustain self-care and reflective practise.

Testimonials on the training: What did you find most valuable for you as part of the course?

“Excellent course. Definitely would need to have 5-8 years’ work experience in the sector   before you do this course”

“The background to succession decisions on farm”

“Learning tips, setting agendas & ground rules”

“How to deal with mediation. The skill set required. The important of asking the correct question”

“How to prep before a meeting”

 

Booking Form:  

Payment: Payment by interbank transfer or Revolut.

Payment and receipt of completed booking form secures booking.

Email clare@successionireland.ie for a booking form.

For further enquiries call 086 6013365

Places are allocated on a booking with payment secures the booking for training. Course numbers will be limited to 20 participants per course. Each course is a stand-alone course where each group of participants may share the learning within their own group.

Cancellation: If cancelled 14 days in advance of the course commencing, a full refund will be returned less an administration cost of €25.00. No refund if cancelled less than 14 days to course commencing. However, a substitute person may attend the full course instead with an administration charge of €25.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

 

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MII Code of Ethics and Practice on Zoom March 2024

Presented by Karen Erwin. From Wed 06 Mar 2024 to Thu 07 Mar 2024

Online using Zoom
3 CPD Points

MII Code of Ethics and Practice 

Presented by Karen Erwin.    

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Wednesday 6 March and Thursday 7 March

9.30 – 11.00

Dates:  Delivered over two online sessions

             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

 

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

 

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Advanced Mediation Questions Training based on the book: The Mediators Toolkit: Formulating and asking Questions for Successful Outcomes. March 2024

Presented by Gerry O'Sullivan. From Wed 06 Mar 2024 to Thu 14 Mar 2024

Online using Zoom (4 half-day sessions)
16 CPD Points

Online Training

based on the book:

‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan

Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.

Presented by Gerry O’Sullivan, O’Sullivan Solutions

Online using Zoom
16 CPD Points 

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

This information includes a video advertisement as well as a complimentary video from Module 1.

6, 7, 13, 14 March 2024
13.30 - 17.30 GMT    (1.30pm - 5.30pm GMT) 
 

Cost: €429 - four half-day sessions

Venue: Online via Zoom 

Last course until September 2024

THEMES COVERED IN THE SEVEN MODULES

Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.

Introductory Module 1

Module 1a: The Context for Creating a Paradigm Shift

  • This module shows the goals that need to be achieved when asking questions in mediation. You will learn how the distortion, deletion and deficit of communicated information can hinder or block conflict solution and the physiological changes that occur when parties are in conflict.

Module 1b: Use of 'The S Questions Model' and its application

  • This module gives an overview of the framework of the S Questions Model and the four dimensions of questions within that model. It also introduces the Film Case Scenario that will be used as the context for all the filmed role plays in the other modules and the Practice Case Scenario that will be used in exercises post learning.

 

Module 2

Shift Thinking: Journey of Inference Questions

  • The film contained in this module sets the context for the dispute, giving the interpretations and assumptions that parties made about the conflict situation and how this led to their misunderstanding of each other and to the positional stance that they took. These Journey of Inference questions make an unconscious thinking process conscious and introduce new insight to the parties that creates understanding between them. They shift a party's perspective from their old narrative towards a new and more healthy narrative.
    (Demonstration film is done with both parties in the room)

 

Module 3

Shift Thinking: Other People Questions

  • The first film in this module illustrates how to challenge Kathy’s Journey of Inference (interpretations, assumptions and conclusions) by using Other People Questions and demonstrates how this can be done in a safe way. The second film uses Other People Questions with both parties in the room together at a later phase of the mediation. These questions broaden the perspectives of parties and make it easier for them to respond to questions which might otherwise invoke a feeling of threat. They facilitate a party to think cognitively, rather than from an 'avoid-threat reflex' state and they create understanding and illustrate empathy between parties.
    (Demonstration films are done with one party and both parties in the room)

 

Module 4

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions

  • These questions bring clarity and explore subjective realities, reconnecting a party's language, along with its deletions, distortions and generalisations, with their actual experience.  They separate a party's 'fears' from the 'facts' and support a party to move from a place of intransigence. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
    (Demonstration film is done with one party at a separate meeting)

Module 4b: Distinctions and Differences Questions

  • These questions also bring clarity and explore subjective realities. Specifically. they enable a party to step back from the conflict and view it with an alternative perspective. The questions bring clarity, relevance and boundary to a conflict. They bring measurement regarding something that requires more precise information such as the extent of an impact on parties; the level of understanding reached; the progress made during the mediation process; the appropriateness of solutions etc. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
    (Demonstration film is done with one party at a separate meeting)

 

Module 5

Shift Thinking: Cognitive Elements Based Questions

  • This film demonstrates a private meeting with Tom and it shows how to identify clashing cognitive elements resulting in cognitive dissonance within him. The mediator demonstrates how to use this knowledge as a means for a party to identify future actions in order to return to a state of cognitive consonance. By returning to this state, a party can start to think logically and make rational decisions. These questions gently and safely challenge a party that is strongly defending their position or who appears to be in 'denial'. They facilitate a party to explore their dissonance so that they can get to the root of their inner conflict, and make decisions about how they need to address their conflict in the joint session.
    (Demonstration films are done with one party at a separate meeting)

 

Module 6

Shift Thinking: Underlying Interests Questions

  • The two films in this module show how asking questions that go below the surface of a party’s position can lead to the core of their conflict and lead to their underlying interests and needs. Once this is done, parties become less emotional and are able to think cognitively and make decisions. Identifying these conscious or unconscious underlying interests provides a platform from which appropriate and sustainable agreements that meet a party’s underlying interests, rather than their positional demands, can be reached.
    (Demonstration film is done with both parties in the room)

 

Module 7

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 7a: Future Focus Questions

  • Future Focused questions can change the state of a person so that they begin to think logically rather than emotionally. This allows them to safely think through the kind of agreements that could meet their underlying interests and needs. These questions paint a possible hypothetical, conditional or consequential picture on which parties can reflect and make decisions, from outside their current paradigm. These questions move a party off the conflict treadmill and lessen the chance of a party having an amygdala hijack and thinking from an emotional perspective.
    (Demonstration films are done with one party on their own as well as with both parties in the room)

Module 7b: Shift Thinking: Reflective Connecting Questions

  • Reflective Connecting questions facilitate a party or parties to see the cycle of conflict that developed between them and how each of their actions may have led to a reaction from the other.  They enable parties to make connections and links between various facets of a conflict, thus broadening and expanding their thinking. These questions increase understanding and facilitate the parties to agree actions should an incident like this arise in the future. 
    (Demonstration film is done with both parties in the room)

 

 

Testimonials

"Excellent course, Gerry’s warmth and enthusiasm was infectious."
                                                                                                Declan McBrearty, Irish Prison Service

 

"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
                                                                               Muriel Walls, Walls & Toomey, Solicitors, Dublin

 

"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
                                                                                                                                Ken Quinn, Wexford

 

 

"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
                                                                                   Tracey Thompson, Tipperary County Council

 

"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin

 

"Attend."
                                                   Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin

 

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

 

 

 

 

 

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CINERGY™ Conflict Management Coaching Workshop

Presented by Mary Rafferty Consensus Mediation. From Thu 15 Feb 2024 to Fri 01 Mar 2024

Online
28 CPD Points

 

Course: CINERGY™ Conflict Management Coaching Workshop
Module 1: Thurs/Fri: February 15th and 16th, 2024
Module 2: Thurs/Fri:  February 29th and March 1st 2024
Organisation/Trainer: Mary Rafferty Consensus Mediation
Venue: Online   
Cost: €1500 - Early Bird rate €1200 until 15th January 2023  

Programme overviewhttps://maryrafferty.ie/training/cinergy-conflict-management-coaching/
Booking formhttps://maryrafferty.ie/training/cinergy-conflict-management-coaching/#book

For more information contact: Mary Rafferty:  mary@consensusmediation.ie – 086-8252423 

 

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