Online Training

based on the book:

‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan

Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.

Presented by Gerry O’Sullivan, O’Sullivan Solutions

Online using Zoom
28 CPD Points 

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

This information includes a video advertisement as well as a complimentary video from Module 1.

Dates:

September course Sep 22, 23, 29, 30
(1.30pm - 5.30pm GMT)
Thursday and Friday afternoons

Cost: €429 - four half-day sessions

Venue: Online via Zoom 

THEMES COVERED IN THE SEVEN MODULES

Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.

Introductory Module 1

Module 1a: The Context for Creating a Paradigm Shift

• This module shows the goals that need to be achieved when asking questions in mediation. You will learn how the distortion, deletion and deficit of communicated information can hinder or block conflict solution and the physiological changes that occur when parties are in conflict.

Module 1b: Use of 'The S Questions Model' and its application

• This module gives an overview of the framework of the S Questions Model and the four dimensions of questions within that model. It also introduces the Film Case Scenario that will be used as the context for all the filmed role plays in the other modules and the Practice Case Scenario that will be used in exercises post learning.

Module 2

Shift Thinking: Journey of Inference Questions

• The film contained in this module sets the context for the dispute, giving the interpretations and assumptions that parties made about the conflict situation and how this led to their misunderstanding of each other and to the positional stance that they took. These Journey of Inference questions make an unconscious thinking process conscious and introduce new insight to the parties that creates understanding between them. They shift a party's perspective from their old narrative towards a new and more healthy narrative.
  (Demonstration film is done with both parties in the room)

Module 3

Shift Thinking: Other People Questions

• The first film in this module illustrates how to challenge Kathy’s Journey of Inference (interpretations, assumptions and conclusions) by using Other People Questions and demonstrates how this can be done in a safe way. The second film uses Other People Questions with both parties in the room together at a later phase of the mediation. These questions broaden the perspectives of parties and make it easier for them to respond to questions which might otherwise invoke a feeling of threat. They facilitate a party to think cognitively, rather than from an 'avoid-threat reflex' state and they create understanding and illustrate empathy between parties.
  (Demonstration films are done with one party and both parties in the room)

Module 4

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions

• These questions bring clarity and explore subjective realities, reconnecting a party's language, along with its deletions, distortions and generalisations, with their actual experience.  They separate a party's 'fears' from the 'facts' and support a party to move from a place of intransigence. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
  (Demonstration film is done with one party at a separate meeting)

Module 4b: Distinctions and Differences Questions

• These questions also bring clarity and explore subjective realities. Specifically. they enable a party to step back from the conflict and view it with an alternative perspective. The questions bring clarity, relevance and boundary to a conflict. They bring measurement regarding something that requires more precise information such as the extent of an impact on parties; the level of understanding reached; the progress made during the mediation process; the appropriateness of solutions etc. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
  (Demonstration film is done with one party at a separate meeting)

Module 5

Shift Thinking: Cognitive Elements Based Questions

• This film demonstrates a private meeting with Tom and it shows how to identify clashing cognitive elements resulting in cognitive dissonance within him. The mediator demonstrates how to use this knowledge as a means for a party to identify future actions in order to return to a state of cognitive consonance. By returning to this state, a party can start to think logically and make rational decisions. These questions gently and safely challenge a party that is strongly defending their position or who appears to be in 'denial'. They facilitate a party to explore their dissonance so that they can get to the root of their inner conflict, and make decisions about how they need to address their conflict in the joint session.
  (Demonstration films are done with one party at a separate meeting)

Module 6

Shift Thinking: Underlying Interests Questions

• The two films in this module show how asking questions that go below the surface of a party’s position can lead to the core of their conflict and lead to their underlying interests and needs. Once this is done, parties become less emotional and are able to think cognitively and make decisions. Identifying these conscious or unconscious underlying interests provides a platform from which appropriate and sustainable agreements that meet a party’s underlying interests, rather than their positional demands, can be reached.
  (Demonstration film is done with both parties in the room)

Module 7

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 7a: Future Focus Questions

• Future Focused questions can change the state of a person so that they begin to think logically rather than emotionally. This allows them to safely think through the kind of agreements that could meet their underlying interests and needs. These questions paint a possible hypothetical, conditional or consequential picture on which parties can reflect and make decisions, from outside their current paradigm. These questions move a party off the conflict treadmill and lessen the chance of a party having an amygdala hijack and thinking from an emotional perspective.
  (Demonstration films are done with one party on their own as well as with both parties in the room)

Module 7b: Shift Thinking: Reflective Connecting Questions

• Reflective Connecting questions facilitate a party or parties to see the cycle of conflict that developed between them and how each of their actions may have led to a reaction from the other.  They enable parties to make connections and links between various facets of a conflict, thus broadening and expanding their thinking. These questions increase understanding and facilitate the parties to agree actions should an incident like this arise in the future. 
  (Demonstration film is done with both parties in the room)

Testimonials

"Excellent course, Gerry’s warmth and enthusiasm was infectious."
                                                                                                Declan McBrearty, Irish Prison Service

"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
                                                                               Muriel Walls, Walls & Toomey, Solicitors, Dublin

"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
                                                                                                                                Ken Quinn, Wexford

"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
                                                                                   Tracey Thompson, Tipperary County Council

"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin

"Attend."
                                                   Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

Title: Making Mediation a Viable Profession for You

Dates:  12 September 2022

Time: 9.30am to 1pm

Fee: €295.00

Covering:

• Recognising toxic behaviours in the workplace
• Roleplays – Workplace conflict x 2 and corresponding debrief sessions x 2
• Candour in the workplace
• Breakthrough conversations
• Focus and Goal Setting from session

For more information and registration contact:, fiona@mfi.ie and 089 6152276 

MII Code of Ethics and Practice 

Presented by Karen Erwin.   Tuesday 19th and Wednesday 20th July  9.30 - 11.00

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Dates:  Delivered over two online sessions on Tuesday 19th and Wednesday 20th July  9.30 - 11.00
             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

MII Code of Ethics and Practice 

Presented by Karen Erwin.   Tuesday 21st and Wednesday 22nd June  9.30 - 11.00

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Dates:  Delivered over two online sessions on  Tuesday 21st and Wednesday 22nd June  9.30 - 11.00
             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

Title: Making Mediation a Viable Profession for You

Dates: 1 June 2022

Time: 9.30am to 1pm

Fee: €295.00

Covering:

• Recognising toxic behaviours in the workplace
• Roleplays – Workplace conflict x 2 and corresponding debrief sessions x 2
• Candour in the workplace
• Breakthrough conversations
• Focus and Goal Setting from session

For more information and registration contact:, fiona@mfi.ie and 089 6152276 

Later Life Mediation (www.laterlifemediation.com) will offer a six-day training course in Elder Mediation in Dublin in 2022.  The course is open to all accredited mediators.

Location                      Avila Centre, Dublin www.avilacentre.ie                   

Dates                           Day 1 May 16

Day 2 May 17

Day 3 May 18

Day 4 October 17

Day 5, October 18

Day 6 October 19

Trainers                      Helen Harnett, Claire Kearney, Brian O’Neill, Frances Stephenson

Content                      42 hours of training which is recognised by EMIN for certification purposes

The course will focus on the knowledge base required to practise as an elder mediator including:

• Intergenerational dynamics and power balancing
• Ethical issues
• Elder Abuse
• Grief and Loss
• Dementia and other chronic diseases
• Capacity and other relevant Legal Issues

Skills development activities will be a core element of each day and will relate to the course content of the day. Each training day will be focused, varied and interactive.

This course is recognised by the Elder Mediation International Network (EMIN) for certification purposes. For EMIN certification requirements supplementary training hours will be required in addition to the hours provided by this course (www.elder-mediation-network-international.net). Previous candidates for certification have fulfilled the extra hours through free online training and by providing evidence of training already done in other contexts.

Cost                             200 euro/170 sterling per day

Deposit                       To book a place a non-refundable deposit of 100 euro/90 sterling should be paid by April 15^th, 2022

Further information and Booking Form        Please email info@laterlifemediation.com

Online Training

based on the book:

‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan

Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.

Presented by Gerry O’Sullivan, O’Sullivan Solutions

Online using Zoom
28 CPD Points 

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

This information includes a video advertisement as well as a complimentary video from Module 1.

Dates:

May course May 11, 12, 18, 19
(1.30pm - 5.30pm GMT)
Wednesday and Thursday afternoons

Cost: €429 - four half-day sessions

Venue: Online via Zoom 

THEMES COVERED IN THE SEVEN MODULES

Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.

Introductory Module 1

Module 1a: The Context for Creating a Paradigm Shift

• This module shows the goals that need to be achieved when asking questions in mediation. You will learn how the distortion, deletion and deficit of communicated information can hinder or block conflict solution and the physiological changes that occur when parties are in conflict.

Module 1b: Use of 'The S Questions Model' and its application

• This module gives an overview of the framework of the S Questions Model and the four dimensions of questions within that model. It also introduces the Film Case Scenario that will be used as the context for all the filmed role plays in the other modules and the Practice Case Scenario that will be used in exercises post learning.

Module 2

Shift Thinking: Journey of Inference Questions

• The film contained in this module sets the context for the dispute, giving the interpretations and assumptions that parties made about the conflict situation and how this led to their misunderstanding of each other and to the positional stance that they took. These Journey of Inference questions make an unconscious thinking process conscious and introduce new insight to the parties that creates understanding between them. They shift a party's perspective from their old narrative towards a new and more healthy narrative.
  (Demonstration film is done with both parties in the room)

Module 3

Shift Thinking: Other People Questions

• The first film in this module illustrates how to challenge Kathy’s Journey of Inference (interpretations, assumptions and conclusions) by using Other People Questions and demonstrates how this can be done in a safe way. The second film uses Other People Questions with both parties in the room together at a later phase of the mediation. These questions broaden the perspectives of parties and make it easier for them to respond to questions which might otherwise invoke a feeling of threat. They facilitate a party to think cognitively, rather than from an 'avoid-threat reflex' state and they create understanding and illustrate empathy between parties.
  (Demonstration films are done with one party and both parties in the room)

Module 4

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions

• These questions bring clarity and explore subjective realities, reconnecting a party's language, along with its deletions, distortions and generalisations, with their actual experience.  They separate a party's 'fears' from the 'facts' and support a party to move from a place of intransigence. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
  (Demonstration film is done with one party at a separate meeting)

Module 4b: Distinctions and Differences Questions

• These questions also bring clarity and explore subjective realities. Specifically. they enable a party to step back from the conflict and view it with an alternative perspective. The questions bring clarity, relevance and boundary to a conflict. They bring measurement regarding something that requires more precise information such as the extent of an impact on parties; the level of understanding reached; the progress made during the mediation process; the appropriateness of solutions etc. These questions lead to an adjustment of a party's subjective reality and a paradigm shift in their thinking and approach.
  (Demonstration film is done with one party at a separate meeting)

Module 5

Shift Thinking: Cognitive Elements Based Questions

• This film demonstrates a private meeting with Tom and it shows how to identify clashing cognitive elements resulting in cognitive dissonance within him. The mediator demonstrates how to use this knowledge as a means for a party to identify future actions in order to return to a state of cognitive consonance. By returning to this state, a party can start to think logically and make rational decisions. These questions gently and safely challenge a party that is strongly defending their position or who appears to be in 'denial'. They facilitate a party to explore their dissonance so that they can get to the root of their inner conflict, and make decisions about how they need to address their conflict in the joint session.
  (Demonstration films are done with one party at a separate meeting)

Module 6

Shift Thinking: Underlying Interests Questions

• The two films in this module show how asking questions that go below the surface of a party’s position can lead to the core of their conflict and lead to their underlying interests and needs. Once this is done, parties become less emotional and are able to think cognitively and make decisions. Identifying these conscious or unconscious underlying interests provides a platform from which appropriate and sustainable agreements that meet a party’s underlying interests, rather than their positional demands, can be reached.
  (Demonstration film is done with both parties in the room)

Module 7

The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.

Module 7a: Future Focus Questions

• Future Focused questions can change the state of a person so that they begin to think logically rather than emotionally. This allows them to safely think through the kind of agreements that could meet their underlying interests and needs. These questions paint a possible hypothetical, conditional or consequential picture on which parties can reflect and make decisions, from outside their current paradigm. These questions move a party off the conflict treadmill and lessen the chance of a party having an amygdala hijack and thinking from an emotional perspective.
  (Demonstration films are done with one party on their own as well as with both parties in the room)

Module 7b: Shift Thinking: Reflective Connecting Questions

• Reflective Connecting questions facilitate a party or parties to see the cycle of conflict that developed between them and how each of their actions may have led to a reaction from the other.  They enable parties to make connections and links between various facets of a conflict, thus broadening and expanding their thinking. These questions increase understanding and facilitate the parties to agree actions should an incident like this arise in the future. 
  (Demonstration film is done with both parties in the room)

Testimonials

"Excellent course, Gerry’s warmth and enthusiasm was infectious."
                                                                                                Declan McBrearty, Irish Prison Service

"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
                                                                               Muriel Walls, Walls & Toomey, Solicitors, Dublin

"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
                                                                                                                                Ken Quinn, Wexford

"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
                                                                                   Tracey Thompson, Tipperary County Council

"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin

"Attend."
                                                   Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin

Detailed information and booking:

https://www.osullivansolutions.ie/shtml/training_S_questions.shtml

MII Code of Ethics and Practice 

Presented by Karen Erwin.   Wednesday 4th  and Thursday 5 May 9.30 - 11.00

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Dates:  Delivered over two online sessions on Wednesday 4th  and Thursday 5 May 9.30 - 11.00
             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     9.30 - 11.00 This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.

Delivered Online from 27^th April to 26^th May, 2022             Download PDF of course information

Mary Lou holds a Bachelors Degree in Social Science from University College Dublin, and aa Masters in Social Work from the University of Pittsburgh, Pennsylvania. She completed her certified training in commercial and family mediation with FriaryLaw (ADR, UK) and in workplace and community mediation with Athena Mediation. Mary Lou is also a certified CINERGY™ Conflict Management Coach, Mentor and Trainer and a Conflict Dynamics Profile Consultant and Master Trainer with the Institute of Workplace Dynamics, Paris, as well as a part-time lecturer and assessor on the Griffith College Certificate in Mediation programme. She is a member of the FriaryLaw mediation Panel, a Practitioner member of the Mediators’ Institute of Ireland in which she served for 3 years as a Council member.

Cost: €1, 600 (for workshop only).

CLASS AND SKILLS PRACTICE SCHEDULE

27^th April 2022 - 26^th May 2022

                          Course information Leaflet

Booking Details: Please contact Estelle Varney at estelle@oakconflictdynamics.ie

Times are in Greenwich Mean Time (Ireland)

Check www.timeanddate.com to confirm your time otherwise.

Class and Skills Practice Schedule:

Class 1: Wednesday 27^th April 2022 (13:00 – 16:00)

Class 2: Thursday 28^th April 2022 (13:00 – 16:00)

Skills Practice 1 and 2: To be scheduled from 29^th April to 4^th May 2022

Class 3: Thursday 5^th May (13:00-16:00)

Skills Practice 3 and 4: To be scheduled from 6^th May to 17^th May 2022

Class 4: Wednesday 18^th May 2022 (13:00 – 16:00)

Class 5: Thursday 25^th May 2022 (13:00-16:00)

Class 6: Wednesday 26^th May 2022 (13:00-16:00)

Participants are paired and allocated a coach-mentor who will manage the coaching practices. Sessions are scheduled for two hours per session, at agreed times, and are conducted on the ZOOM online meeting platform.

Testimonials

As a Mediator and HR specialist working in an international environment, I found the Conflict Management Coaching Workshop, based on the Cinergy Model, to be extremely valuable.

Mary Lou O’Kennedy is inspirational in her mastery of conflict coaching. Skilfully using the Cinergy model, she observes, listens, zones in, engages, untangles and enables awareness, bringing new understanding and insight. In a practical and supportive way, Mary Lou mirrors back to us areas for improvement, shining light with precision on what triggers our own unique responses in situations of conflict.

Suddenly we just ‘get it’! There are several ’Eureka’ moments, both during the training and much later. It is then we discover that we are able to use our new found skills and tools not only for ourselves but also to benefit others.

Overall, a very worthwhile training experience with new angles and long-lasting effect that teaches us to trust the process, let go and gain valuable perspective.’

Anna Doyle, Mediator and HR Specialist, Brussels

‘I attended this workshop to equip myself with necessary tools and techniques to support my clients who were experiencing difficulty with conflict in their lives and the workplace.

The workshop was interactive, comprehensive and professionally delivered. I came away with deep insights and awareness of how to develop my own conflict competence.

I have since incorporated the CINERGY model into my coaching practice with successful results.

The model is both robust and easily understood by my clients and has made huge impact on the achievement of their desired outcomes.

Overall a great investment. ‘

Carina Furlong, MA MICF ACC, Professional Coach & Trainer, Ireland

‘As a mediator I identified the CINERGY Conflict Coaching workshop as an opportunity to gain a greater understanding of conflict (and in particular how I dealt with conflict myself) so that I am better prepared to deal with conflict in the mediation arena.

The Workshop set about providing additional skills and knowledge in the management and resolution of a specific dispute. In my view it is a well structured carefully thought through system by which the Conflict Coach assists an individual to align themselves more effectively with a new perspective for managing their responses to a specific conflict.

There was a natural progression from beginning to end and there was a real sense of learning a new powerful skill.

Mary Lou O’Kennedy comes across as a very accomplished trainer who worked really hard to make sure the experience was as good as it could be for the attendees. Her capacity for empathy and lucidity around difficult human situations makes her an excellent trainer in conflict and mediation scenarios.

I completed the workshop with a strong sense that I was now equipped with new skills and a new system for dealing with clients in dispute whether independently or within a mediation context.’

Austin Kenny, Commercial mediator, Ireland

MII Code of Ethics and Practice 

Presented by Karen Erwin.   Tuesday 26th  and Wednesday 27 April 10.30 - 12.00

ONLINE
3 CPD Points

MII Code of Ethics and Practice Training

Dates:  Delivered over two online sessions on  Tuesday 26th  and Wednesday 27 April 10.30 - 12.00
             Each session is  1.5 hours long.

Venue: Online via Zoom 

Time:     10.30 - 12.00  This course is two sessions in the same week.

Cost:      €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)

Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie

CPD: This  training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.

Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.

Outcomes of the training:

By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.  

Testimonials on the training:

“Excellent presentation – obviously very well prepared and knowledgeable”

“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”

“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”

Booking Form:  training@erwin-mediation.ie

Payment: Payment by interbank transfer.

Payment and receipt of completed booking form secures booking

Email training@erwin-mediation.ie for a booking form

For further enquiries call 0872 415 844.

Places are allocated on a first come and paid first served. 

Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.

The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.  

GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.