The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development. CPD has an underlying ethical premise that asserts that clients have a right to expect competent and skilled practitioners. Thus every Mediator has a responsibility to maintain and develop knowledge and skills, and alongside the individual responsibility, lies the professional Institute's obligation to provide the means whereby this can happen.Most professional bodies acknowledge that CPD is a commitment to lifelong learning with an emphasis on 'home skills', thus for the MII, the emphasis is on mediation skills.The MII requires that all practising Members complete a minimum of CPD hours and has agreed a CPD points system.
Additional mandatory training required for mediating with Separating Couples -
40 hours Separating Couples training is mandatory for members who wish to be certified to mediate with Separating Couples. See Accredited Family Training for upcoming courses
For information in relation to MII accreditation, membership, ethics or policy you should review the relevant section of this web site or contact info@themii.ie for information
For information on becoming a registered MII member, please see Membership Overview.
Please note:
Online using Zoom
28 CPD Points
Online Training
based on the book:
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan
Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.
Presented by Gerry O’Sullivan, O’Sullivan Solutions
Online using Zoom
28 CPD Points
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
This information includes a video advertisement as well as a complimentary video from Module 1.
Dates:
2022 - January/February course January 27, 28 and February 3, 4
(1.30pm - 5.30pm GMT)
Tuesdays and Wednesdays
Cost: €429 - four half-day sessions
Venue: Online via Zoom
THEMES COVERED IN THE SEVEN MODULES
Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.
Introductory Module 1
Module 1a: The Context for Creating a Paradigm Shift
Module 1b: Use of 'The S Questions Model' and its application
Module 2
Shift Thinking: Journey of Inference Questions
Module 3
Shift Thinking: Other People Questions
Module 4
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions
Module 4b: Distinctions and Differences Questions
Module 5
Shift Thinking: Cognitive Elements Based Questions
Module 6
Shift Thinking: Underlying Interests Questions
Module 7
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 7a: Future Focus Questions
Module 7b: Shift Thinking: Reflective Connecting Questions
Testimonials
"Excellent course, Gerry’s warmth and enthusiasm was infectious."
Declan McBrearty, Irish Prison Service
"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
Muriel Walls, Walls & Toomey, Solicitors, Dublin
"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
Ken Quinn, Wexford
"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
Tracey Thompson, Tipperary County Council
"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin
"Attend."
Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. Wednesday 5th AND Thursday 6th January 9.30 – 11. 15
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Wednesday 5th January AND Thursday 6th January 9.30 – 11. 15
Each session is 1.5 hours long.
Venue: Online via Zoom
Time: 9.30 - 11.00 This course is two sessions in the same week.
Cost: €95.00 (€75.00 if under 2 years MII Certified. Proof of qualification date to be submitted with booking form)
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Payment and receipt of completed booking form secures booking.
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 8 and 9 December 9.00-10.30
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Wednesday 8th December AND Thursday 9th December 9.00-10.30
Each session is 1.5 hours long.
Venue: Online via Zoom
Time: 9.30 - 11.00 This course is two sessions in the same week.
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
28 CPD Points
Online Training
based on the book:
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan
Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.
Presented by Gerry O’Sullivan, O’Sullivan Solutions
Online using Zoom
28 CPD Points
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
This information includes a video advertisement as well as a complimentary video from Module 1.
Dates:
December course Dec 1, 2, 8, 9 (1.30pm - 5.30pm GMT)
Wednesdays and Thursdays
Cost: €429 - four half-day sessions
Venue: Online via Zoom
THEMES COVERED IN THE SEVEN MODULES
Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.
Introductory Module 1
Module 1a: The Context for Creating a Paradigm Shift
Module 1b: Use of 'The S Questions Model' and its application
Module 2
Shift Thinking: Journey of Inference Questions
Module 3
Shift Thinking: Other People Questions
Module 4
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions
Module 4b: Distinctions and Differences Questions
Module 5
Shift Thinking: Cognitive Elements Based Questions
Module 6
Shift Thinking: Underlying Interests Questions
Module 7
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 7a: Future Focus Questions
Module 7b: Shift Thinking: Reflective Connecting Questions
Testimonials
"Excellent course, Gerry’s warmth and enthusiasm was infectious."
Declan McBrearty, Irish Prison Service
"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
Muriel Walls, Walls & Toomey, Solicitors, Dublin
"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
Ken Quinn, Wexford
"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
Tracey Thompson, Tipperary County Council
"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin
"Attend."
Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 10 and 11 November 9.00-10.30
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Wednesday 10th November AND Thursday 11th November 9.00-10.30
Each session is 1.5 hours long.
Venue: Online via Zoom
Time: 9.30 - 11.00 This course is two sessions in the same week.
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
28 CPD Points
Online Training
based on the book:
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan
Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.
Presented by Gerry O’Sullivan, O’Sullivan Solutions
Online using Zoom
28 CPD Points
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
This information includes a video advertisement as well as a complimentary video from Module 1.
Dates:
November course Nov 4, 5, 11, 12 (1.30pm - 5.30pm GMT)
Thursdays and Fridays
Cost: €429 - four half-day sessions
Venue: Online via Zoom
THEMES COVERED IN THE SEVEN MODULES
Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.
Introductory Module 1
Module 1a: The Context for Creating a Paradigm Shift
Module 1b: Use of 'The S Questions Model' and its application
Module 2
Shift Thinking: Journey of Inference Questions
Module 3
Shift Thinking: Other People Questions
Module 4
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions
Module 4b: Distinctions and Differences Questions
Module 5
Shift Thinking: Cognitive Elements Based Questions
Module 6
Shift Thinking: Underlying Interests Questions
Module 7
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 7a: Future Focus Questions
Module 7b: Shift Thinking: Reflective Connecting Questions
Testimonials
"Excellent course, Gerry’s warmth and enthusiasm was infectious."
Declan McBrearty, Irish Prison Service
"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
Muriel Walls, Walls & Toomey, Solicitors, Dublin
"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
Ken Quinn, Wexford
"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
Tracey Thompson, Tipperary County Council
"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin
"Attend."
Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
Online using Zoom
32 CPD Points
CINERGY™ Conflict Management Coaching Workshop
Coaches help clients enhance their conflict management skills, find better ways of dealing with conflict situations and improve their communications when in difficult circumstances. This 8 half-day (online) intensive workshop will enable participants to begin coaching clients immediately on a one-to-one basis. It is suitable for working with managers, employees, people coping with difficulties situations and for people who want to enhance their conflict management and communication capacities. You will:
• Learn about and be able to coach people using the 7 stage CINERGY™ process
• Understand conflict dynamics, coaching principles and essential coaching skills
• Learn about and be able to use powerful questions that transform viewpoints
• Receive one on one mentoring while you are coaching
• Get coached on your own hot buttons and managing difficult situations/people
Dates: Tuesday and Wednesdays: 2nd, 3rd, 9th, 10th, 16th, 17th, 23rd, 24th November 2021
Times: 9.30am to 2pm with one 30 minute and two 5 minute comfort breaks daily.
Cost: €1,295.00 with Early Bird Price of €995.00 (for registration before 1st October 2021)
Course deliver: Online using Zoom platform
Trainers Catherine O’Connell and Mary Rafferty
Booking: For more information or to book a place please email either Catherine O’Connell: catherine@blossomdevelopment.com or Mary Rafferty: mary@consensusmediation.ie
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 5th & 6th Oct. 12.30-14.00
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Tuesday 5th October 12.30 - 14.00 AND Wednesday 6th October 12.30 - 14.00
Each session is 1.5 hours long.
Venue: Online via Zoom
Time: 9.30 - 11.00 This course is two sessions in the same week.
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
28 CPD Points
Online Training
based on the book:
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan
Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.
Presented by Gerry O’Sullivan, O’Sullivan Solutions
Online using Zoom
28 CPD Points
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
This information includes a video advertisement as well as a complimentary video from Module 1.
Sept/Oct course Sept 27, 28, Oct 4, 5 (1.30pm - 5.30pm GMT)
Cost: €429 - four half-day sessions
Venue: Online via Zoom
THEMES COVERED IN THE SEVEN MODULES
Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.
Introductory Module 1
Module 1a: The Context for Creating a Paradigm Shift
Module 1b: Use of 'The S Questions Model' and its application
Module 2
Shift Thinking: Journey of Inference Questions
Module 3
Shift Thinking: Other People Questions
Module 4
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions
Module 4b: Distinctions and Differences Questions
Module 5
Shift Thinking: Cognitive Elements Based Questions
Module 6
Shift Thinking: Underlying Interests Questions
Module 7
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 7a: Future Focus Questions
Module 7b: Shift Thinking: Reflective Connecting Questions
Testimonials
“The Mediation Questions Training was excellent. Gerry expertly connects the psychological and theoretical elements to asking questions in mediation. I found the content and delivery to be exceptional and I can honestly say that I have learned more from this incredible training than any other course I have completed. I attended the live four half-days online training and I have purchased access to some of the videos so that I can watch them again for increased learning.”
Sharon McGarr, BA (Hons) Psychology, MA Mediation and Conflict Intervention
Fieldwork Coordinator on the PRIMERA Project
“I’ve just finished a brilliant online training course on Formulating and Asking Questions for Successful Outcomes in mediation, delivered by the wonderfully knowledgeable and published author, Gerry O'Sullivan. I highly recommend Gerry’s course - and her book!”
Rachael Bicknell, Founder Squaring Circles, Mediator & Solicitor, Edinburgh, Scotland
The online course is really insightful. It provides the opportunity not only to deepen the theoretical knowledge of the mediation process in a structured way, but also to practice some techniques with your peers.
Natalia Djandigava, Project Manager at Crisis Management Initiative (CMI), Moldova
I really enjoyed this thought-provoking online course and found it endlessly fascinating. It really will be a game changer for me with my mediations. Gerry brought the book alive and made the process of getting into the depth of the subject great fun as well. She gave so much of herself which brought it to another dimension.
Amanda Gahan, Steadfast HR Consultancy, Dublin
If you have ever been in a Mediation and you know that you are stuck and need some guidance on how to transform the conflict this is the course for you. Gerry's online training will equip you with the confidence and the tools to navigate this space and become a better mediator. It has given me a template for asking questions that go beyond the traditional methods that I was familiar with.
Noreen Fitzpatrick, Focus Ireland
I just completed Gerry's online course and learned so much through a very practical and realistic approach. Gerry has a lovely way of gently getting to underlying issues which is invaluable, not just in business, but also day to day life.
Adrian Haines, Mediation, Negotiation & Conflict Resolution
Online using Zoom
28 CPD Points
Online Training
based on the book:
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Author and Trainer: Gerry O’Sullivan
Training course to radically sharpen, focus, and improve your mediation questioning skills to help you facilitate parties to successful and sustainable outcomes.
Presented by Gerry O’Sullivan, O’Sullivan Solutions
Online using Zoom
28 CPD Points
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
This information includes a video advertisement as well as a complimentary video from Module 1.
Dates:
Sept/Oct course Sept 27, 28, Oct 4, 5 (1.30pm - 5.30pm GMT)
Mondays and Tuesdays
Cost: €429 - four half-day sessions
Venue: Online via Zoom
THEMES COVERED IN THE SEVEN MODULES
Each module starts with delivery of the theory behind the question type, then film footage of a role-played mediation demonstrates the use of that question and this is followed by a presentation of its application to mediation practice. Workbooks with comprehensive notes, exercises and discussion points are also provided.
Introductory Module 1
Module 1a: The Context for Creating a Paradigm Shift
Module 1b: Use of 'The S Questions Model' and its application
Module 2
Shift Thinking: Journey of Inference Questions
Module 3
Shift Thinking: Other People Questions
Module 4
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 4a: Shift Thinking: Neuro-Linguistic Programming based Questions
Module 4b: Distinctions and Differences Questions
Module 5
Shift Thinking: Cognitive Elements Based Questions
Module 6
Shift Thinking: Underlying Interests Questions
Module 7
The two films in this module cover separate meetings with one of the characters, Kathy, during which a paradigm shift starts to take place as a result of the questions she is asked. As a result, Kathy starts to become more congruent in her communication and will be better prepared for the joint meeting.
Module 7a: Future Focus Questions
Module 7b: Shift Thinking: Reflective Connecting Questions
Testimonials
"Excellent course, Gerry’s warmth and enthusiasm was infectious."
Declan McBrearty, Irish Prison Service
"An essential next step for anyone who has done the theory of mediation and anyone who wants to up-skill."
Muriel Walls, Walls & Toomey, Solicitors, Dublin
"If you want to learn from somebody who knows their job and loves it, this is the course for you. Gerry’s honesty and enthusiasm is infectious. Brilliant facilitation and invaluable knowledge."
Ken Quinn, Wexford
"This training is exceptionally informative and revealing - enlightening the possibilities of good practise in mediation."
Tracey Thompson, Tipperary County Council
"It is essential information for anyone mediating."
Mary Smyth, State Valuation Office, Dublin
"Attend."
Chris Dunne, Hannah Carney & Associates, Solicitors, Dublin
Detailed information and booking:
https://www.osullivansolutions.ie/shtml/training_S_questions.shtml
The MII accredits mediation training courses which meet set training standards. The following training programmes have been recognised as MII approved training programmes.
The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.