The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development. CPD has an underlying ethical premise that asserts that clients have a right to expect competent and skilled practitioners. Thus every Mediator has a responsibility to maintain and develop knowledge and skills, and alongside the individual responsibility, lies the professional Institute's obligation to provide the means whereby this can happen.Most professional bodies acknowledge that CPD is a commitment to lifelong learning with an emphasis on 'home skills', thus for the MII, the emphasis is on mediation skills.The MII requires that all practising Members complete a minimum of CPD hours and has agreed a CPD points system.
Additional mandatory training required for mediating with Separating Couples -
40 hours Separating Couples training is mandatory for members who wish to be certified to mediate with Separating Couples. See Accredited Family Training for upcoming courses
For information in relation to MII accreditation, membership, ethics or policy you should review the relevant section of this web site or contact info@themii.ie for information
For information on becoming a registered MII member, please see Membership Overview.
Please note:
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 22 and 24 Sept 2020
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
"A superb online training. I found it excellent and most informative"
Dates: Delivered over two online sessions on Tuesday 22nd September 11.30 - 13.00 AND Thursday 24th September 11.30 - 13.00
Each session is 1.5 hours long
Venue: Online via Zoom
Time: 11.30 to 13.00
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 8th and 10th September 2020
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Tuesday 8th September and Thursday 10th September
11.30 - 13.00 AND Wednesday 8th July 11.30 - 13.00
Each session is 1.5 hours long
Venue: Online via Zoom
Time: 11.30 to 13.00
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served. Max 15 people.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
ONLINE
15 CPD Points
This course is now FULLY BOOKED
Skills, Techniques & Strategies to enhance your mediation/coaching practice
Mediators use many skills during the mediation process. This workshop series is designed to enhance your skillset by integrating additional skills and strategies into your mediation practice to motivate, influence and challenge others more effectively. By using thoughtful probing questions and skilful guidance you can help your clients generate new understandings, move beyond impasses, recognise differences and generate appropriate solutions.
Methodology
This is a series of 5 online interactive workshops with practical exercises, examples and group discussion. You may book in for the complete workshop series or select individual workshop(s) that interest you the most.
Duration: Each workshop will take place online on Zoom from: 10.00am – 12.30pm
WORKSHOP SERIES
Creating rapport to secure positive outcomes
Rapport occurs at many different levels and a mediator can use these to facilitate positive
movement and change. You will learn how to create rapport, manage clients’ emotions and
engage constructively with clients. This stage is crucial before any real progress can be made
in the mediation process.
Agreeing well-formed outcomes to achieve lasting agreements.
You will learn how to ensure that the mediation process has a well-formed outcome so that there are no unintended consequences for clients. This ensures that the final agreement will meet the needs of all those directly affected by the dispute. You will also get the opportunity to clarify your own personal or work-related goals as we emerge from the current lockdown.
Recognising and addressing conflicting patterns of behaviour.
Very often two people can share the same goal and yet end up in conflict because of opposing preferences of behaviour. You will learn about many different patterns of behaviour and how they can be balanced. Once you gain this understanding you can assist your clients to generate new understandings and solutions. You will also get the opportunity to gain awareness of your own patterns of behaviour.
Influencing and challenging limiting beliefs to create new possibilities.
Very often we all hold certain beliefs as absolute until they are questioned. Challenging the self-limiting beliefs of clients can be a real game changer in the mediation process. This workshop will equip you with thought provoking questions to achieve shifts in thinking and behaviour. You will also get the opportunity to challenge your own limiting beliefs.
Communicating effectively
This workshop will guide you in using persuasive language to generate new understandings. As you learn how to communicate more effectively through language the quality of your role in the mediation process will increase.
Feedback from previous attendees:
'Brian's course content was excellent, so interesting and opened up new possibilities for practice. His presentation skills - listening, commenting, explanation, handling of discussion etc. made today altogether an excellent learning experience'
'The workshop fully met my expectations’
‘Enjoyable and refreshing – great topics’
‘Great mix of participants and I learnt lots from the role plays. Many thanks’
‘I expected to learn about how to communicate and how communication occurs and I did’
‘The handouts were useful and will add to my practice’
Costs:
Complete workshop series: €300, includes registration fee and course materials. (15 CPD points)
3 workshop package: €200, includes registration fee and course materials. (9 CPD points)
Individual workshops: €80, includes registration fee and course materials. (3 CPD points)
To book a place or for further information:
Please contact Brian O’Connell brianoconnella@gmail.com mob.0863803610
Places are only guaranteed once payment is made
Cancellation Policy: Cancellations up to 14 days in advance of the workshop series/ workshop commencing will entail a 25% administration fee. Cancellations within 14 days of the workshop series/workshop commencing are not subject to a refund.
About the Trainer
Brian O’Connell has wide experience as an Advanced Mediation Practitioner, Conflict Management Coach, N.L.P. Master Practitioner, Mind Coach, Trainer, College Lecturer and Facilitator. He has integrated mediation skills with mind coaching & conflict management coaching to offer an effective and practical approach to help mediators and coaches enhance their professional practice.
Online using Zoom
32 CPD Points
ONLINE -Family (Separating Couples) 32 Hour Course
Presented by ARC Mediation. From July 30th – 14th August 2020, 2 full days and 4 half days FULLY BOOKED
Delivered online via Zoom
32 CPD Points
The Programme:
The primary aim of this course is to provide participant mediators with essential knowledge and skills to enable them to provide a competent and supportive mediation service to enable separating couples to address issues in dispute.
Admission Requirements:
The course is designed for mediators who have completed an MII accredited 60 hour mediator training programme, or equivalent, and wish to practise in this area. 32 hour Family (Separating Couples) training is a mandatory requirement for MII mediators who practise in this area.
Organisation; Arc Mediation, team of 4 trainers
Principal Trainer; Dr Róisín O’Shea, Dip BA (Hns) law, PhD, Mediator – and Shane Dempsey Dip BSc MSc Partner Arc Mediation, Dr Sinéad Conneely BA (Soc SC.) LL.M, LL.B PhD mediator and Dr Teresa Graham Psychologist and lecturer in Sociology DCU and PCI colleges.
Region; Online, Ireland
Duration; 32 Hours (4 day course)
Price; € 1,500
Venue; Zoom
Bookings and enquiries; training@arcmedlaw.com, 051 348336, 087 2184763
Week 1
30th July - Full day (9:15am to 6pm) - Family Law Modules 1 & 2
31st July - Full day (9:15am to 6pm) - Family Mediation Processes (& associated Role-play)
Week 2
6th August - afternoon (2pm to 6pm) - Parenting (& associated Role-play)
7th August - afternoon (2pm to 6pm) - Child Protection (& associated Role-play)
Week 3
13th August - afternoon (2pm to 6pm) - Domestic Violence & Screening Processes (& associated Role-play)
14th August - afternoon (2pm to 6pm) - Couple Dynamics (& Final Role-play “Putting it All Together”)
Bookings and enquiries; training@arcmedlaw.com, 051 348336, 087 2184763
Terms;
Booking is on a first-come, first-served basis with limited places per course to ensure a low attendee/presenter ratio. To book your place a deposit of 20% is required, paid inter-bank or by cheque, payable to Arc Mediation. This deposit is non-refundable unless Arc has to cancel the course. The training fee balance must be discharged no later than 16 days before the start date. Once full payment has been received your place is secured and you will receive a confirmation email. Full terms and conditions available on application including our Data Protection policy. Preparatory work will be required prior to attending each day of training.
About Arc Mediation
The Arc mediation training team have significant experience in the field of mediation, in public and private sector practise, lecturing at third level or carrying out research in the field, and delivering mediation and mediation skills training. www.arcmedlaw.com
About Dr O’Shea
Roisin is a Partner in Arc Mediation and an award-winning former Irish Research Council scholar, who was awarded a Ph.D. in 2014 for her doctoral research on Judicial Separation and Divorce in the Circuit Court, Ireland. She is an expert in Family Law, and has significant experience as a mediator completing hundreds of cases since 2009 including family, work-place and commercial mediations. She was appointed a Regional Leader in the field of mediation in 2019/2020 by Waterford Chamber of Commerce, is an approved Skillnet trainer delivering courses on mediation skills to managers, she has delivered training on family law and mediation to Bar Councils since 2013, and has delivered Friarylaw training for Civil & Commercial Mediation. http://arcmedlaw.com/wp/people/
Family Law (8 Hours) Module 1
legislation, including Judicial Separation and Divorce and an overview and analysis of the Mediation Act 2017.
Family Mediation Processes (8 Hours) Module 2
Parenting (4 Hours) Module 3
Children protection (4 hours) Module 4
Domestic Violence & Screening Process (4 hours)
Couple dynamics (4 hours) Module 5
Course Objectives;
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 14th July – 16th July
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Tuesday 14th July 11.30 - 13.00 AND Thursday 16th July 11.30 - 13.00
Each session is 1.5 hours long with a 5 minute break in the middle of each session.
Venue: Online via Zoom
Time: 11.30 to 13.00
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served. Max 15 people.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 6th July – 8th July
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Monday 6th July 11.30 - 13.00 AND Wednesday 8th July 11.30 - 13.00
Each session is 1.5 hours long with a 5 minute break in the middle of each session.
Venue: Online via Zoom
Time: 11.30 to 13.00
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served. Max 15 people.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
3 CPD Points
MII Code of Ethics and Practice
Presented by Karen Erwin. 30th June and 2nd July
ONLINE
3 CPD Points
MII Code of Ethics and Practice Training
Dates: Delivered over two online sessions on Tuesday 30th June 11.30 - 13.00 AND Thursday 2nd July 11.30 - 13.00
Each session is 1.5 hours long with a 5 minute break in the middle of each session.
Venue: Online via Zoom
Time: 11.30 to 13.00
Cost: €75.00
Trainer: Karen Erwin. Advanced MII member; Past President The MII and an experienced trainer. For further information and testimonials on the trainer www.erwin-mediation.ie
CPD: This training qualifies for 3 CPD points and fulfils the MII requirement for completion of the mandatory MII Code of Ethics and Practice training which must be completed every 3 years to retain membership of the MII. It has full MII approval.
Training content: The training, which is based on the Code of Ethics and Practice of the MII, is an interactive training using practical examples to illustrate points; it updates the Code where appropriate with the provisions of the Mediation Act 2017; it allows for participants’ experiences to be shared and questions to be asked and answers discussed.
Outcomes of the training:
By the end of the training you will have an in-depth understanding of ethical and practical issues that might arise in practice; you will know the implications of the Mediation Act 2017 as it affects the Code; you will have had the opportunity to raise issues from your practice and be informed of issues that other mediators have; you will have refreshed your mediation knowledge.
Testimonials on the training:
“Excellent presentation – obviously very well prepared and knowledgeable”
“This was one of the best training sessions learning events I have attended in the field of mediation. Karen was easy to listen to and a font of knowledge”
“Excellent presentation. Really useful discussion of the materials. Kept group alert and focussed. Gave examples for clarity and invited and responded to all questions.”
Booking Form: training@erwin-mediation.ie
Payment: Payment by interbank transfer.
Training materials provided.
Payment secures booking
Email training@erwin-mediation.ie for a booking form
For further enquiries call 0872 415 844.
Places are allocated on a first come and paid first served. Max 15 people.
Cancellation: If you cancel 14 days before the course you will get a full refund less an administration cost of €20.00. You will not be entitled to any refund if you cancel less than 14 days before the course. A substitute person may attend in your stead with an administration charge of €20.00.
The trainer retains the right to cancel or postpone the course in the event that there are not sufficient numbers booked.
GDPR: As this is mandatory training to retain membership of the MII the Trainer will be liaising with the MII in relation to attendances on the course and the booking form will seek permission under GDPR to provide attendance information to the MII as well as anonymised evaluation comments to assist their quality assurance.
Online using Zoom
32 CPD Points
ONLINE -Family (Separating Couples) 32 Hour Course FULLY BOOKED - NEXT COURSE STARTING ON 30th JULY
Presented by ARC Mediation. From June 11th – June 26th 2020, 2 full days and 4 half days
Delivered online via Zoom
32 CPD Points
The Programme:
The primary aim of this course is to provide participant mediators with essential knowledge and skills to enable them to provide a competent and supportive mediation service to enable separating couples to address issues in dispute.
Admission Requirements:
The course is designed for mediators who have completed an MII accredited 60 hour mediator training programme, or equivalent, and wish to practise in this area. 32 hour Family (Separating Couples) training is a mandatory requirement for MII mediators who practise in this area.
Organisation; Arc Mediation, team of 4 trainers
Principal Trainer; Dr Róisín O’Shea, Dip BA (Hns) law, PhD, Mediator – and Shane Dempsey Dip BSc MSc Partner Arc Mediation, Dr Sinéad Conneely BA (Soc SC.) LL.M, LL.B PhD mediator and Dr Teresa Graham Psychologist and lecturer in Sociology DCU and PCI colleges.
Region; Online, Ireland
Duration; 32 Hours (4 day course)
Price; € 1,500
Venue; Zoom
11th June – Full day 9.15 a.m. – 6 p.m. Family law modules 1 & 2
12th June - Full day 9.15 a.m. – 6 p.m. Family Mediation Processes
18th June – half day 2 p.m. – 6 p.m. Parenting ( & associated role-play)
19th June – half day 2 p.m. – 6 p.m. Child Protection ( & associated role-play)
25th June – half day 2 p.m. – 6 p.m. Domestic Violence & Screening processes (and role-play)
26th June – half day 2 p.m. – 6 p.m. Couple dynamics ( final role-plays on all material)
Bookings and enquiries; training@arcmedlaw.com, 051 348336, 087 2184763
Terms;
Booking is on a first-come, first-served basis with limited places per course to ensure a low attendee/presenter ratio. To book your place a deposit of 20% is required, paid inter-bank or by cheque, payable to Arc Mediation. This deposit is non-refundable unless Arc has to cancel the course. The training fee balance must be discharged no later than 16 days before the start date. Once full payment has been received your place is secured and you will receive a confirmation email. Full terms and conditions available on application including our Data Protection policy. Preparatory work will be required prior to attending each day of training.
About Arc Mediation
The Arc mediation training team have significant experience in the field of mediation, in public and private sector practise, lecturing at third level or carrying out research in the field, and delivering mediation and mediation skills training. www.arcmedlaw.com
About Dr O’Shea
Roisin is a Partner in Arc Mediation and an award-winning former Irish Research Council scholar, who was awarded a Ph.D. in 2014 for her doctoral research on Judicial Separation and Divorce in the Circuit Court, Ireland. She is an expert in Family Law, and has significant experience as a mediator completing hundreds of cases since 2009 including family, work-place and commercial mediations. She was appointed a Regional Leader in the field of mediation in 2019/2020 by Waterford Chamber of Commerce, is an approved Skillnet trainer delivering courses on mediation skills to managers, she has delivered training on family law and mediation to Bar Councils since 2013, and has delivered Friarylaw training for Civil & Commercial Mediation. http://arcmedlaw.com/wp/people/
Family Law (8 Hours) Module 1
legislation, including Judicial Separation and Divorce and an overview and analysis of the Mediation Act 2017.
Family Mediation Processes (8 Hours) Module 2
Parenting (4 Hours) Module 3
Children protection (4 hours) Module 4
Domestic Violence & Screening Process (4 hours)
Couple dynamics (4 hours) Module 5
Course Objectives;
Central Hotel. Exchequer St. Dublin 2
12 CPD Points
Training Programme
based on the book
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Published by New Society Publishing, Canada – 2018
Author & Trainer: Gerry O’Sullivan
‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’
Presented by Gerry O'Sullivan.
Central Hotel. Exchequer St. Dublin 2
12 CPD Points
Dates: Two-day programme in Dublin 7th & 8th May 2020
Venue: Central Hotel, Exchequer Street, Dublin 2
Time: 9.00 to 17.30
Cost: €490
* 25% finding available under certain criteria. Contact osullivansolutions1@gmail.com for information
This two-day training covers the use of the S Questions Model in separate, private meetings and in joint meetings
Further details::http://www.osullivansolutions.ie/shtml/training_S_questions.shtml
Booking Form: http://www.osullivansolutions.ie/shtml/training_booking_form.shtml
Training Details
The S Questions Model has been developed by Gerry O’Sullivan and is introduced and developed in her book - ‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’, published by New Society Publishing, Canada, 2018. This book will be provided for course participants, as well as a Course Workbook.
Training Aims
The aim is that participants will learn how to formulate and ask incisive questions to introduce new information, clarify existing information and safely challenge and shift any entrenched thinking of parties in mediation. This is the key to reaching successful and sustainable mediation agreements.
Training Objectives
· To introduce, describe and explain the purpose and focus of the S Questions Model so that participants will be able to implement the theoretical learning in practice.
· To demonstrate the use of the S Questions Model through filmed roleplayed examples to embed the practical application of its learning.
· To radically sharpen, focus, and improve the questioning skills of the participants so that their work with mediation parties will affect a shift in parties’ thinking and approach to their conflict.
Link to further information on the book, including endorsements:
http://www.osullivansolutions.ie/shtml/mediators_toolkit.shtml
Link to video advertisement:
https://www.youtube.com/watch?time_continue=1&v=NO2FKzrapc8
Link to booking form:
http://www.osullivansolutions.ie/shtml/training_booking_form.shtml
Royal Marine Hotel, DunLaoghaire
7 CPD Points
The Conflict Dynamics Profile (CDP) – Certification Workshop
10% Discount for all MII Members
Delivered by: OAK Conflict Dynamics Ltd
Date: Tuesday 5th May 2020
Venue: The Royal Marine Hotel, Dunlaoghaire
‘CDP is an invaluable part of every mediator’s toolkit and an additional service offering for your clients’
Become a CDP certified practitioner – learn about how you respond behaviourally and emotionally in conflict and how to positively influence the conflict behaviours of others
The Conflict Dynamics Profile (CDP), an assessment instrument, measuring conflict behaviours, is an excellent resource to increase self-awareness and improve conflict management skills. The CDP is unlike any other assessment tool in that it focuses specifically on conflict behaviours, rather than styles. It helps mediators to be aware of their own emotional triggers, to avoid becoming reactive within mediation but also how to positively influence the conflict behaviours of others.
Three versions of the instrument—the CDP-Individual (CDP-I), the CDP – Team and CDP-360— emphasize an action-oriented approach which leads to real improvement. A thorough Development Guide provides information and tips for coping with conflict and building strong interpersonal relationships.
Use the CDP assessment tool to enhance your own self-awareness and skills as a mediator and also those of your clients.
This one-day Certification Workshop is designed to train participants in the application and interpretation of the CDP-I and CDP-Team assessment tools, leading to Certification.
Further training is available for practitioners wishing to certify in the use of the CDP-360.
What Participants Gain
Recognised Credits
ü 14 Continuing Professional Development Points as approved by the Mediators Institute of Ireland
ü 14 Continuing Education Units as approved by the International Coach Federation (1 ICF Core Competencies and 6 Resource Development)
About CDP
CDP-Individual
As a “self-report,” the (CDP-I) looks at how you view yourself. It provides a simple way of helping you understand more about how you respond to conflict behaviourally, both constructively and destructively. It also identifies your emotional triggers that negatively impact on relationships. In doing this you also learn how to recognise these patterns in others, thereby enhancing your mediation skills.
CDP- Team
The CDP is particularly helpful in team settings. In addition to each individual report, a group report can be generated that outlines team behaviours and responses. This report often opens up the door for effective conversations about acceptable responses to conflict and hot button triggers. Members of the team learn how certain behaviours might inadvertently trigger irritation in their colleagues as well as how to avoid pushing these hot buttons.
CDP-360
The CDP-360 enables you to compare your own perceptions about how you behave during conflict with those of your colleagues. It provides a complete “conflict profile” with feedback from bosses, peers, and direct reports. The CDP-360 is particularly helpful for leaders, managers, and high-potential employees for whom conflict can be particularly challenging. The CDP-360 is the subject of an additional workshop and not included in this one-day workshop.
CDP Benefits
Using CDP in Mediation
The CDP can be used in numerous ways by mediators. It is an invaluable tool in expanding personal awareness of emotional triggers and potential destructive responses which every mediator seeks to avoid within the mediation process. It also provides a deeper level of understanding of the patterns of behaviour and interpersonal dynamics that mediators are challenged to manage in mediation and how to positively influence the conflict behaviours of parties.
The CDP is also an excellent pre-mediation tool which can be used effectively to prepare parties for mediation. It provides them with greater clarity in relation to those behaviours of others that trigger them into conflict and clearly demonstrates the choices they can make in whether they can respond constructively or destructively to the conflict within which they find themselves. It enables you as mediator to focus the parties on behaviours rather than on personalities.
When mediating with teams, the CDP can be particularly helpful. It often opens the door for effective conversations about acceptable responses to conflict and emotional triggers. Members of the team learn how certain behaviours might inadvertently trigger irritation in their colleagues as well as how to avoid pushing these hot buttons and behave constructively.
CDP Authors
Sal Capobianco, Ph.D. was the Director of Assessment at the Management Development Institute and a Professor of Psychology at Eckerd College in St. Petersburg, Florida. Sal’s research interests are in organizational behaviour, particularly the characteristics of effective leaders and the psychological variables underlying group functioning. He received his Ph.D. from Rutgers University and his M.A. from the University of Kansas.
Mark H. Davis, Ph.D. is an award-winning Professor of Psychology at Eckerd College and has authored several highly-regarded assessment instruments, including the Conflict Dynamics Profile (CDP®). He is the author of over 45 articles and chapters in the area of Social Psychology as well as a book, Empathy: A Social Psychological Approach. Mark is also a consulting editor for Personality and Social Psychology Bulletin. In addition to his primary interests in studying empathy, interpersonal conflict and entrepreneurial mindset, Mark has also done research into such topics as why movies released late in the year receive more Academy Award nominations, and whether major league batters perform more poorly in pressure situations. This may explain why he watches so many movies and has season tickets to the Tampa Bay Rays. Mark received his B.A. in Psychology and Political Science from the University of Iowa and his Ph.D. in Psychology from the University of Texas at Austin.
Linda A. Kraus, Ph.D. is a court and family mediator as well as a consultant to organizations on issues of conflict, curriculum and training, and evaluation research. She has over 15 years of experience in teaching Sociology and conducting research on social relationships. She received her Ph.D. in Sociology from Indiana University and her M.A. in Sociology and B.A. in Psychology from East Carolina University.
Your Trainer
Profile: Mary Lou O’Kennedy
Mary Lou O’Kennedy is a mediator and conflict management specialist. She is a founding director of OAK Conflict Dynamics Ltd which is a leading Irish provider of training and consultancy services in conflict management, in the workplace. She has extensive experience of working with senior management in multinational companies, SME’s and public organisations in Ireland and Europe.
Mary Lou works in partnership with the Centre for Conflict Dynamics and the Mediation Training Institute in Eckerd College, Florida, with the Centre for Workplace Dynamics in Paris and the CINERGY Group in Toronto and is a master trainer in Conflict Dynamics Profiling, Managerial Mediation and CINERGY Conflict Management Coaching. She is a professional mediator and lectures in Mediation with the Department of Law in Griffith College, Dublin. She is a practitioner member of the Mediators’ Institute of Ireland.
What Other Say About Us
‘I have found CDP to be an invaluable tool that brings new depth to the mediation process, enabling participants in situations of conflict to also explore their own internal conflict dynamics. This shift in self-focus can be an invaluable component in conflict resolution, both for the mediator and for the parties in conflict. Used in a team setting, CDP can potentially bring to the surface new insights into aspects of team or organisational culture that may otherwise have remained unseen. CDP is robust, responsive, adaptable and capable of encompassing diversity, each individual profile reflecting a unique perspective.
CDP is a skill that can be taught, and learned, opening minds and hearts to greater awareness, as well as delivering results that are practical, measurable and visible. In the very capable hands OAK, its potential is magnified as they have the skills to detect, explore and reveal new insights for the user. This awareness is the key to rebalancing one’s perspective. The experience resembles taking a photograph from the inside-out, and self-adjusting one’s focus to obtain the desired outcome (perhaps one that might previously have proven elusive or beyond reach). I have found from experience that the blueprint of one’s behaviour, post-CDP, illuminates subsequent action and enables informed choice on the path to change’.
Anna Doyle, Certified CDP Consultant, EUROCONTROL, Agency Mediator & Agency Ethics Officer (Standard disclaimer: The views expressed are the author’s own and are not necessarily endorsed by EUROCONTROL or its senior management).
‘I found the Workshop to be well structured and comfortably paced. The facilitators are hugely experienced both in terms of usage of CDP and generally in terms of conflict prevention and management. I left confident that I could and would use CDP in my Mediation practice as it provides valuable insights for those undertaking the self-assessment as it does for those administering it. Two well spent days!’
Loughlin Quinn, Certified CDP Consultant, Construction Contracts Adjudication Service & Civil and Public Service Mediation Service Department of Jobs, Enterprise and Innovation.
Who Should Attend?
This workshop should be attended by:
and others involved in dealing with the challenges of workplace conflict.
COST
The Cost of this Workshop is €750 per participant.
Certification is conducted post the workshop at a cost of €250. It is conducted online on a one-on-one basis with a CDP qualified assessor. Further details of the assessment process are provided during the workshop.
Contact Us
To book your place on this workshop or for more information, contact Mary Lou O’Kennedy at:
marylou@oakconflictdynamics.ie
Tel: 051 420405
Mob: 0868242303
Or visit our website at : www.oakconflictdynamics.ie
The MII accredits mediation training courses which meet set training standards. The following training programmes have been recognised as MII approved training programmes.
The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.
