The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development. CPD has an underlying ethical premise that asserts that clients have a right to expect competent and skilled practitioners. Thus every Mediator has a responsibility to maintain and develop knowledge and skills, and alongside the individual responsibility, lies the professional Institute's obligation to provide the means whereby this can happen.Most professional bodies acknowledge that CPD is a commitment to lifelong learning with an emphasis on 'home skills', thus for the MII, the emphasis is on mediation skills.The MII requires that all practising Members complete a minimum of CPD hours and has agreed a CPD points system.
Additional mandatory training required for mediating with Separating Couples -
40 hours Separating Couples training is mandatory for members who wish to be certified to mediate with Separating Couples. See Accredited Family Training for upcoming courses
For information in relation to MII accreditation, membership, ethics or policy you should review the relevant section of this web site or contact email@example.com for information
For information on becoming a registered MII member, please see Membership Overview.
Royal Marine Hotel, DunLaoghaire
7 CPD Points
Research shows that effective conflict management skills are crucial for employers, managers and leaders, leading to greater conflict resolution, productivity, performance management, employee engagement and talent retention. The Conflict Dynamics Profile assessments provide an innovative essential tool kit for conflict management professionals working in this field wishing to enhance their clients’ skills and conflict competence.
The Conflict Dynamics Profile (CDP) assessments are powerful tools for building awareness of how we respond to conflict in the workplace, and how we can improve on behaviours that cause us the most difficulty. They provide us with extraordinary clarity about our own conflict triggers or ‘hot buttons’ and the extent to which we use constructive and destructive behaviours when we are in conflict. These user-friendly processes provide accessible and clear data for users, enhancing their self -awareness and emotional intelligence leading to greater conflict competence.
There are three versions of the CDP: the CDP-Individual, the CDP- 360 and the CDP Team. The CDP-I is a ‘self-report’ completed only by the user themselves, the CDP-360 is a full spectrum tool completed by the user but also by their boss, peers and direct reports. The CDP Team is constructed using the aggregated results of the CDP-Individual reports of each team member.
The CDP tools are being used the great effect in mediation and in the training and coaching of employers, managers and leaders, in Ireland and in the UK. The Conflict Dynamics Profile provides clear direction to users on how to become conflict competent thereby achieving positive outcomes to workplace conflict. They must however be administered by certified professionals only, who can interpret and analyse the data effectively, working through to a personal development plan for each user.
This one-day Certification Workshop is designed to train participants in the application and interpretation of the CDP-I and CDP Team assessment tools, leading to Certification.
Further training is available for practitioners wishing to certify in the use of the CDP-360
What Participants Gain
An understanding of the Conflict Dynamics Model, its history, research and key principles
The knowledge and skills required to use the Conflict Dynamics Profile – Individual and the Conflict Dynamics Team assessment tools to a standard which prepares them for Certification
Self-awareness of your own triggers and behaviours during conflict and the importance of constructive responses in the effective management of conflict
The knowledge and processes required to assist others with developmental planning and training to become conflict competent
A practical methodology to link conflict competence with the achievement of organisational and business goals and objectives
What Other Companies Say About Us
‘I have found CDP to be an invaluable tool that brings new depth to the mediation process, enabling participants in situations of conflict to also explore their own internal conflict dynamics. This shift in self-focus can be an invaluable component in conflict resolution, both for the mediator and for the parties in conflict. Used in a team setting, CDP can potentially bring to the surface new insights into aspects of team or organisational culture that may otherwise have remained unseen. CDP is robust, responsive, adaptable and capable of encompassing diversity, each individual profile reflecting a unique perspective.
CDP is a skill that can be taught, and learned, opening minds and hearts to greater awareness, as well as delivering results that are practical, measurable and visible. In the very capable hands OAK, its potential is magnified as they have the skills to detect, explore and reveal new insights for the user. This awareness is the key to rebalancing one’s perspective. The experience resembles taking a photograph from the inside-out, and self-adjusting one’s focus to obtain the desired outcome (perhaps one that might previously have proven elusive or beyond reach). I have found from experience that the blueprint of one’s behaviour, post-CDP, illuminates subsequent action and enables informed choice on the path to change.
Certified CDP Consultant
EUROCONTROL, Agency Mediator & Agency Ethics Officer
Standard disclaimer: The views expressed are the author’s own and are not necessarily endorsed by EUROCONTROL or its senior management.
"I found the Workshop to be well structured and comfortably paced. The facilitators are hugely experienced both in terms of usage of CDP and generally in terms of conflict prevention and management. I left confident that I could and would use CDP in my Mediation practice as it provides valuable insights for those undertaking the self-assessment as it does for those administering it. Two well spent days!"
Certified CDP Consultant
Construction Contracts Adjudication Service & Civil and Public Service Mediation Service Department of Jobs, Enterprise and Innovation
The Cost of this programme is €750 per participant.
OAK Conflict Dynamics
8 Montpelier Parade
t: +353 1 524 0451
m: +353 86 254 8163
OAK Conflict Dynamics
1 St. Saviors Wharf
23 Mill Street
t: +44 203 773 4632
This workshop will train you in how to use the CDP assessments with individuals and groups in mediation, training and coaching situations, to enhance their conflict competence leading to more effective conflict management and resolution.
14 Continuing Professional Development Points as approved by the Mediators Institute of Ireland
14 Continuing Education Units as approved by the International Coach Federation (1 ICF Core Competencies and 6 Resource Development)
Who Should Attend?
This workshop should be attended by:
and others involved in dealing with the challenges of workplace conflict.
3 CPD Points
Delivered by Mediator Academy in association with Sabine Walsh
This self-directed online course will provide you with essential information and practice guidance on the Mediation Act, 2017 and its practical implementation. Aimed at mediators and at lawyers and other advisers in mediation, this course includes:
Why do this course?
Provider - Mediator Academy
Recognised Course Provider 2018, Chartered Institute of Arbitrators
Tutor – Sabine Walsh, LLB, LLM, Mediator, Trainer & Lecturer
President, Mediators’ Institute of Ireland*
Editor, EU Mediation Law Handbook, (Kluwer, 2017)
Course Duration – Self-directed, estimated time input – 3 hours
3 CPD hours awarded on successful completion of online test.
Price - £97.00
Total learning effort – 3 hours approximately
Available immediately. To sign up and for more information go to http://courses.mediatoracademy.com/courses/Ireland-Mediation-Act-2017
What others have said about this course: “As a solicitor and mediator, having studied this act numerous times I thought I knew all I needed to know about the legislation at this stage. I was proved wrong on this as it turns out. This course was impressive, the structure was well thought-out and the content was professionally delivered.” Mary Miles, Solicitor-Mediator For more testimonials, see http://courses.mediatoracademy.com/courses/Ireland- Mediation-Act-2017
*Any views expressed in their course are the tutor’s own and not those of the Mediators’ Institute of Ireland.
Clayton Hotel, Silver Springs, Cork
3 CPD Points
Mediation Act 2017: Mediator Practice Training
Presented by Karen Erwin, Thursday 22nd March 2018
3.5 CPD Points
The Mediation Act 2017 (the Act) which came into force on 01st January 2018 presents a new, legislative basis for mediation practice and regulation in Ireland. This half-day training will examine the practical implications of the Act for mediators to enable them to successfully comply with its requirements.
Objectives of the Training:
Feedback from 20th February Mediation Act training:
‘The training was excellent and a much needed resource for us sole practitioners. Thanks to you and Karen again for giving of your expertise and support.’
‘Very informative and interesting’
‘Excellent and very well delivered ‘
‘I hope that this training might be repeated over time every as the Act is implemented’
‘Great facilittation of discussion’
‘Excellent trainers – experts and knowledgeable in their fields. Well done Karen and Mags, extremely intersting’
Methodology: This training is interactive with short inputs, small group work and large group discussion.
Lead Trainer: Karen Erwin has a long history of training from training in the Law Society, Trinity College Dublin, NUI Galway, NUI Maynooth and in private companies and public bodies. As President of The Mediators’ Institute of Ireland (The MII) for seven years and as a Council member of the Irish Commercial Mediation Association she has been a driving force in the development of mediation in Ireland. Karen is the trainer who provides all of the mandatory training in Ethics required by the MII.
Costs: €100 per participant for half day training, includes registration fee, teas/coffees and course materials.
Venue: Clayton Hotel Silver Springs, Cork
Date: Thursday 22nd March 2018, 9.30am – 1.00pm
Terms: To request a booking form, please email firstname.lastname@example.org. Places can only be secured on receipt of payment.
Cancellation Policy: Cancellations up to 14 days in advance of the training will entail a 25% administration fee. Cancellations within 14 days of the training are not subject to a refund.
Erwin Bouchier Professional Solutions (EBPS) provides Accredited Mediation Training and a suite of employment solutions and mediation services. Underscored by a professional portfolio in mediation, training and corporate development, EBPS provides the highest standard in practical and effective training and focussed, interventions.
For further information and/or queries please contact:
T: 01 493 0268 or 087 241 5844
12 CPD Points
A Step-By-Step System For Mediators Who Want To Start And Grow A Profitable Mediation Business
Galvanise is a 4 week Online Coaching programme that will require a time investment of approximately 3-5 hours per week.
You’ll also have access to the entire programme for a full 12 months after the 4-week period programme.
How this Coaching Programme Will Give You an Unfair Advantage:
· Whether you’re just starting out, thinking of a career in mediation or you’ve been struggling to get your mediation practice off the ground, this 4-week online coaching programme will help you learn:
When you register for Galvanise you’ll also receive
1-Year Premium Access to Mediator Academy (Value $400)
· Access over 1200 Video Master Classes
· Specialist Online Mini-Courses
· Create your Mediator Profile and advertise your services
· Earn CPD Points when you learn
First, I hope you found something useful within the Mediation Marketing EBook - it's been staggering seeing the number of downloads of the EBook. Furthermore, from your generous emails, comments and survey results we've been able to learn a tremendous amount about the challenges that impede the progress of many a mediator. Marketing was just one piece of this jigsaw.
Secondly, and this is the bit that I'm excited about. (If you can't wait, you can jump straight to this 4-min video - but I suggest you read on..)
It's always been my philosophy at Mediator Academy to learn from the experience of others because I believe we are drowning in information but starved of wisdom.
Over the past 4 years, I've interviewed hundreds of mediators from around the world, from 'the big names' as well as those that are quietly going about their business - all experiencing success; all well on their way to realising their dreams and aspirations.
The one big thing I have learnt is that success leaves clues.
You see many of these mediators consider themselves lucky, deep down I think they are all humble souls. But when it comes to building a business of any kind, I think you make your own luck.
Once again to quote my favourite Roman Stoic Philosopher:
'Luck is what happens when preparation meets opportunity. Seneca
So together with my team of Sherlock Holmes' masterminds we've assembled a faculty of a dozen mediation titans and have distilled into 5 modules a step-by-step blueprint to help you start, launch and grow a mediation business.
Today I'm excited because I'm announcing the launch of our 4-week online coaching programme for mediators called Galvanise. This is a complete foundation to help you start, launch and grow a mediation business.
So if you are:
· Starting out in mediation.
· Struggling to get momentum and get your business off the ground.
· Looking at how to you can increase your referrals
· Wanting to Shorten your learning curve and learn from mediators with proven track records
...then this programme is essential for you.
Because it's an interactive online programme running over a 4-week period, places are limited and we'll be closing registration on 6th February after which the course will begin.
Onward and upwards!
Founder | CEO
P.S. Registration for 4-week online coaching programme is now open and there are some real advantages to getting in early.
22 Upper Ground
London, London SE1 9PD
MII, Unit 2.1 The Distillers Building, Smithfield,
3 CPD Points
Location: The MII Office, Unit 2.1 The Distillers Building, Smithfield, Dublin 7
Facilitator: Karen Erwin
Session qualifies for 3 CPD points for MII members.
This mandatory training on the Code of Ethics and Practice of the MII will be an interactive session on items in the Code of Ethics and Practice highlighting issues such as confidentiality and case management with examples from mediation experiences and, where appropriate, cross referring to the Mediation Act 2017.
The training session will be given by Karen Erwin, past President of the MII.
Those attending are asked to please bring printed copy of Code of Ethics with them on the day available from http://www.themii.ie/code-of-ethics-and-practice
Glenroyal Hotel, Maynooth, Co. Kildare
28 CPD Points
Course: CINERGY™ Conflict Management Coaching Workshop
Date: Thurs/Fri 19th/20th, Wed/Thurs 25th/26th October, 2017
Organisation/Trainer: Consensus Mediation
Venue: Glen Royal Hotel, Maynooth
Cost: Early Bird rate €1075 until September 22nd, 2017
€1200 after this date
Booking: All details available on http://www.consensusmediation.ie/conflict-management-coaching-training-cinergy/
Contact email@example.com – 086-8252423
This engaging and interactive programme provides you with skills to help people develop, repair and build relationships where harm, hurt and conflict have happened and to be proactive in building constructive relationships. Participants learn about theory of mediation and practice using core mediation skills transferrable across many contexts. The course is suitable for anyone interested in the subjects and particularly for those working in areas such as Justice, Workplaces, Community and Youth Organisations, Schools, Social Care and Family Support. This programme can be life changing in the area of professional and personal development and will enable you to:
• Learn restorative principles, philosophy, theories, concepts and practices for immediate use
• Respectfully challenge and engage others
• Assess, prepare and facilitate Restorative Conferences, Victim– Offender Dialogues
• Use circle fo processesr different situations and contexts
• Understand,conflict theory and principles and practices of mediation
• Develop core mediation skills particularly in complex and sensitive cases in Restorative Practice
• Explore the potential, the limitations and the risks of Restorative Practices and Mediation
• Examine the role of human emotion in social relationships especially shame, anger and vulnerability
• Consider Restorative responses in cases of trauma, grief and adversity
Classes: Monthly on Tuesdays from 6pm to 9pm and all day Saturday over the academic year.
Assessment: Continuous assessment via assignments & project. Self-assessment of both personal and professional development and growth in restorative practices is encouraged.
Award: Level 8 Certificate in Restorative Practices (20 credits)Course Code CMRP
Applications online at www.pac.ie Course code MH87M
Enquiries: Contact Catherine O’Connell firstname.lastname@example.org 0879936237
Terry O'Connell, renowned Restorative Practitioner and Founder of Real Justice Australia, is back in Dublin on 18th September to deliver a one day workshop at the Edward Kennedy Institute or Conflict Intervention, Maynooth University. Building Strong Relationships and a Healthy Workplace Culture is for Managing Directors, Line Managers, H.R Personnel and anyone who is responsible for leading and managing people in workplaces of all descriptions. Places are extremely limited. Please see attached flyer and link below. Price €175.00 including lunch and refreshments Booking online via
Conflicts, tensions, performance management or inappropriate behaviour are issues common to every workplace. The process you use to ‘engage’ others is critical and respectful challenge is the key. This is most effective where there is a shared understanding on what it takes to foster healthy workplace relationships. The notion of a ‘restorative’ culture implies that the focus is on relationships where harm [rather than blame] provides opportunities for learning and growth.
In this One Day Workshop Participants will learn how to:
• Build an explicit practice framework.
• Be more consistent and intentional in day-to-day work.
• Respectfully challenge others.
• Understand the importance of asking the right questions
• Levy responsibility and accountability to others.
• Facilitate workplace processes with greater awareness and
This workshop is ideally suited to supervisors, managers, Human Resources personnel and workplace mediators.
18th SEPTEMBER 2017 from 9.30AM to 4.30PM : Price €175.00
Monday 18th September, 9.30am to 4.30pm
North Campus, Maynooth University, Maynooth, County Kildare
Development workshops for our Graduates and colleagues in the field of mediation and conflict intervention.
On 21st August we are delighted to host Little Voices in Big Decisions: The Child in Family Mediation with Lindara Kiely on 21st August 9.30am to 5pm. The workshop looks at interventions that can happen in mediation to counteract the fact that the voice of the child can be lost when parents are suffering the trauma of separation, rejection and guilt. To apply please click below. Participants must have completed a mediation course accredited by the Mediators Institute of Ireland to attend.
Hearing the Voice of the Child in Family Mediation
Date:21st August 2017
Times:9:30am to 4:30pm
WebsiteEdward M Kennedy Institute
Phone: 087 993 6237 - Catherine O'Connell
Mediation to manage separation and divorce is reputed to have better outcomes for children than court. However, parents in mediation are often stressed, angry, emotionally charged and / or grieving and are not always able to focus on their children’s best interests and needs at that time. Therefore, it is the mediator who must bring these voices into the room and most importantly allow them to be heard and acted upon.
This one-day practice orientated workshop will enable you to:
Facilitator: Lindara Kiely, Family Mediator, M.A. Mediation and Conflict Intervention
All participants must be mediators registered with the Mediators Institute of Ireland or equivalent.
Lunch is not provided: Restaurants are available on campus and in Maynooth town
More information and enrolment: https://shop.nuim.ie/index.php?app=ecom&ns=prodshow&ref=173003203
NUI Maynooth, Co. Kildare
This four-day intensive workshop will enable participants to begin coaching clients on a one to one basis immediately to find better ways of managing conflict situations and communicating in difficult circumstances. You will:
• learn the 7 stage CINERGY™ process
• develop a good understanding of conflict dynamics and coaching principles
• Leave the workshop with an ability to begin coaching clients straight away
• experience the coaching process from point of view of coach, client and observer.
• Have access to post course support, workbook and training materials
Participants on the CINERGY™ Conflict Management Coaching workshop are often Coaches, Mediators, H.R. Consultants and Managers, Senior and Line Managers and Therapists. Persons may attend coaching to learn how to have difficult conversations, to be more assertive, to be able to attend mediation and staying on message. The course includes a large volume of highly mentored skills practice to give participants the best possible learning experience.
Dates: 17, 18 , 19 and 20 July2017 9.30am to 5pm
Venue: Edward Kennedy Institute, Maynooth University
Cost: €1,350.00 reduced to €1,050 early bird price up to 30th June
Facilitator Catherine O’Connell
Contact: Catherine at 0879936237 or Catherine.email@example.com
The MII accredits mediation training courses which meet set training standards.
The purpose of CPD is to ensure that Mediators keep their knowledge and skills up to date for the benefit of users of their service and for their own personal and professional development.