I am a newly qualified MII Accredited Mediator. My career spans communications, conflict management, relationship building, organisational transformation, and process improvement, providing me with extensive experience in managing workplace conflict, facilitating difficult conversations, and helping people find constructive solutions. I bring a calm, empathetic, and client-focused approach to mediation, creating a confidential and respectful environment where people can communicate openly and work towards practical, sustainable agreements. Drawing on my professional background, I am well placed to support workplace mediation. I am also keen to gain further experience in family and community mediation, including separation, family relationships, communication difficulties, boundary issues, and neighbour disputes. I welcome opportunities to observe, co-mediate, and work alongside experienced mediators as I continue to develop my practice.