General Profile
Margaret Bouchier, Director of Advanced Working Solutions Limited, is a leading Irish mediator, facilitator, trainer and investigator. Since 2004, Margaret has mediated complex and sensitive disputes, nationally and internationally, to support organisations, businesses, individuals and families to constructively manage their issues.
The majority of Margaret's cases are from referrals and recommendations.
In addition to her casework, Margaret has broad experience in policy development for Irish and international organisations in areas including: safeguarding vulnerable adults; professional practice standards; confidentiality; dignity at work; and ethics in practice. Margaret's clients include public sector and semi-state bodies, private sector organisations – financial services; information technology; service industries; construction; agriculture – small businesses, voluntary organisations and families.
Margaret has contributed to the development of standards in mediation through her roles in The Mediators Institute of Ireland, the Elder Mediation International Network (EMIN) and the Kennedy Institute Workplace Mediation Research Group. In May 2016, Margaret was awarded the EMIN Leadership Award for her contribution to the development of ethics in Elder Mediation.
Mediation Qualifications
- Certified Elder Mediator Advanced (Cert.EM Advanced): Elder Mediator International Network: 2012
- Certified Advanced Mediator: The Mediators' Institute of Ireland: 2006
- Certified Mediator: International Mediation Institute? 2009
- Certified Mediator: The Mediators' Institute of Ireland: 2004
- Farm Succession Mediation Training: Succession Ireland: 2024-2025
Education
- Certificate in Contract Law: HarvardX:2020
- Restorative Practice Training: Terry O'Connell: 2017
- MSSc WBL Mediation Studies(Distinction): Queen's University Belfast: 2013
- International Advanced Mediator Training: MATA: 2008
- Conflict Coaching: Cinergy Model: 2007
- Professional Training in Organisational and Workplace Mediation: CRMC: 2004
- Conflict Resolution and Mediation Skills Training: Athena: 2003
Relevant Positions
- Advanced Working Solutions Limited: Founder and Director: From 2016
- Erwin Bouchier Professional Solutions: Co-Founder & Principal: 2014 to 2021
- Working Solutions: Founder and Principal: 2004-2016
- Chambers Ireland/Courts Service Business and Commercial Mediation Scheme: MII Nominated Mediator: 2015
- The Kennedy Institute Workplace Mediation Research Group: Co-Founder and Member: 2014
- Elder Mediation International Network (EMIN): Executive Member and Chairperson of the EMIN Ethics Committee: 2012 to 2021
- Panel Selection for Civil Liabilities and Courts Act, 2004: The Mediators’ Institute of Ireland: 2005
Roles held within the MII
- Council Member: 2005 - 2012