Ray is one of the country’s most experienced experts in Alternative Dispute Resolution, having worked with a wide range of public, private and not-for-profit organisations. Ray has a long established track record of dealing with complex issues and reaching balanced, objective decisions following thorough analysis of the matters before him. 
Ray is a practitioner member of the Mediators' Institute of Ireland; the most senior level of membership. He is an accredited Advanced Workplace Mediator with the International Centre for Collaborative Solutions at Sullivan University, Kentucky. Ray is an accredited Mediator  Trainer with ICCS; a trained Conflict Coach; and holds a Certificate in Advanced Negotiations from CEDR.
Ray served on the Workplace Relations Commission panel of Adjudication Officers from 2015 to 2022.
Ray has conducted 100s of meditations, resolving disputes between individuals at all levels from front line staff to senior management, and across the full spectrum of organisations that make up Irish working life. Ray's approach, based on empathy and pragmatism in equal measure, has achieved an impressive success rate in reaching workable resolutions.