Susie trained with the Institute of Public Administration. She gained her initial experience in mediation whilst volunteering with Mediation Northside. Having worked for 41 years as a second level teacher and Year Head, she has long experience of dealing with family conflict and youth issues and is passionately interested in Restorative Justice and the Voice of the Child in Mediation. She has had a life long involvement in trade union activity and is a former President of the Association of Secondary Teachers Ireland. This has given her a great deal of experience in Conflict Resolution and enabled her to develop skills in Workplace Mediation. She served on the Council of the MII for several years. Susie is convinced of the efficacy of Mediation as a means of Alternative Dispute Resolution.