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    EQuita Certified MII Accredited Mediator

    EQuita Office Training Room in Tallaght Dublin 24+353 87 825
    Course Introduction

    Equita Consulting are offering you a unique opportunity to train under Ireland’s leading mediation and negotiation specialist, this course is specifically designed to equip the student with the skills for workplace, organisational, family and commercial mediation. It is aimed particularly at those in HR, the Legal Profession, Management, Engineering, Architecture, Consultants, those who work in or with Trade Union Officials and anyone who has responsibility for workplace disputes or wish to have. Course duration 60 hours and this qualifies it for accreditation from the Mediator’s Institute of Ireland and CPD points.

    In particular this course is:

    • Delivered by some of Ireland’s leading experts in mediation
    • Earns CPD points
    • Ireland’s only course to deliver core mediation, workplace and commercial mediation
    • One-to-one support and feedback on your skills
    • First class value for money
    • Guaranteed to build your confidence
    • EQuita administers MII membership on successful completion of exam
    • Course includes fee for Trainee Affiliation of the MII (registration required)
    • Access to ‘sharing and learning’ groups
    • International standard case studies
    • Course fee includes all course notes, articles and core text book [The Mediator’s Handbook]

     Download the Course Brochure or book online

    Programme Overview

    The 2023/2024 Mediation course is a highly interactive, online integrated programme designed to enhance and bring about a positive change in thinking and behaviour among the course participants who negotiate in organisations or want to apply mediation skills in their area of work or profession.

    This immersive 8 pillar, online course, takes participants on a deep dive into the theory & practice of developing a mediation mindset and cultivate the traits of skilled mediators to have greater impact through enhancing existing experience and communication skills.

    Who is this course for

    Anyone who wants to add a unique qualification in a growing profession to their expertise – not exclusively but former participants have been HR Managers, People Managers, Team Leaders, Trade Union Officials, Consultants, Medics, Engineers, or anyone who negotiates and deals with conflict and dispute resolution or who would like to!

    Why attend

    Accredited by the Mediators Institute of Ireland and delivered by leading experts, this course aims to take you on a journey of understanding your conflict management style through understanding and learning core mediation concepts and applying them to workplace and commercial mediation fields. Small group numbers ensure consistent one-to-one support and feedback throughout the course. All course notes, books and articles are included.

    After qualifying, should you wish, we will assist with your Mii membership application and access to Sharing and Learning Groups – a fantastic way to stay connected with the Mediators network and have regular meetings with informed discussions on recent casework.

    Conflict and Mediation

    • The Mediation Process
    • The Dynamics of Conflict
    • Storytelling 1
    • Role-Play

    2. Communication

    • Framing and Reframing
    • Storytelling 2
    • Positions and interests
    • Role-Play

    3. Communication: Option Development

    • Enabling Relationship
    • Option Development
    • Facilitating Creativity
    • Process Management
    • Engaging and Empowering
    • Role-Play

    4. Negotiation Skills in Commercial Mediation

    • Negotiation Dynamics
    • Two Types of Negotiation
    • Process of Negotiation
    • Diagnose Conflict Styles
    • Managing Emotions
    • Engaging and Empowering solutions through effective negotiation
    • Role-Play

    5. Questioning, Agreement, Values and Mediation

    • The art of questioning in the Mediation Process
    • Values and the Dynamics of Conflict
    • Storytelling 3
    • Finding Agreement
    • Role-Play

    6. Mediation Skills Practice

    • Managing the full process of mediation
    • Modes of mediation
    • Ethics
    • Role-Play

    7. Reflective Practice, Power and Mediation

    • Power and Mediation
    • Reflective Practice
    • Impasse
    • Styles in Mediation
    • Transformative Mediation
    • Role-Play

    8. Assessment Role-play

    • Role-Play
    • Review
    • Ending
    • Pre-Course reading:

    Participants will be required to read articles relating to sessions and to prepare short presentations in small groups on core concepts.

    Mediation Knowledge & Skills

    This training course is designed to provide knowledge and skills in conflict resolution and mediation. It is approved by the Mediators’ Institute of Ireland (MII) as a certified training course for mediators. This is a highly interactive and integrated programme, bringing together the essential knowledge, skills and attitudes for the demanding work of facilitating the resolution of emotion and interest based conflict. The content consists of a mixture of theoretical presentation, an exploration of how theory applies to practice, and skills development through exercises and role-play. It aims to integrate participants’ experience and abilities with mediation and conflict management.

    UNIT 1: Conflict & Mediation

    Pillar 1 and Pillar 2

    This unit aims to provide students with knowledge of conflict theory and the mediation paradigm; dispute resolution processes; concepts of impartiality and multi-partiality; the mediation process concepts and skills. The skills of mediation are taught through theoretical presentation and experiential learning and students develop active listening, framing, and reframing skills; knowledge of the purpose of storytelling and setting ground rules. Concepts of impartiality, neutrality and multi-partiality are examined and the differences between suppression, settlement and resolution are explored. Students learn how to open the mediation space; facilitate collaborative relationships in mediation, and analyse conflict through the understanding of positions and interests in client’s conflict stories.

    UNIT 2: Creativity & Negotiation

    Pillar 3 and Pillar 4

    This unit introduces students to negotiation as a process of bargaining between two (or more) interests, in a competitive or collaborative style. Students learn about negotiation as it is conducted directly by the concerned parties or takes place during the mediation process. Principled and positional negotiations are explored both in theory and in practice through coached experiential exercises. Students are taught how to manage impasse and nonagreement, and how to use caucus, shuttle mediation and co-mediation. Identifying, gathering, managing, analysing, prioritising, and working with information through option development, brainstorming and reality testing are explored in theory and in practice.

    UNIT 3: Use of Language, Questioning & Ethics

    Pillar 5 and Pillar 6

    This unit aims to give students knowledge and sensitivity to mediation ethics through the exploration of ethical codes and the application of these codes to ethical dilemmas. Students learn the language and form of Mediated Agreements in theory and practice. The creation of formulations as an analytical tool is developed through mediation film review and through practice. Students learn how to introduce more information in the system (family, business, community etc.) through questioning, thus creating dialogues with a difference. A variety of forms of questioning are taught, each with a specific goal and purpose.

    UNIT 4: Mediation Practice

    Pillar 7

    Students develop their mediation practice and skills in this session and explore mediation dynamics and the purpose result of different interventions. Students are given extensive individual coaching in mediation practice in role-play to enhance their self-knowledge and develop their mediation practice. The use of positive and constructive language in giving feedback, and the nature of power dynamics in mediation are also taught.

    Course Assessment

    Pillar 8

    Mediation role-play.

    *Please Note* There is an out of course weekly time commitment of 2 hours per week where participants will be required to do project work as part of a team and role-play practice.

    Get in touch today!

    Contact course coordinator

    Hours in training: 60 Hours
    Hours required outside training: 15-20 hours
    Pre-Course reading: Participants will be required to read articles relating to sessions. There is an out of course weekly time commitment of 2 hours per week where participants will be required to do project work as part of a team and role play practice.


    Key Contact: Margaret Considine
    Phone: +353 87 825 1567
    Cost: €2950 includes 10 dates accredited training, assessment day, assessment fee, course notes, and mediator handbook.

    Course dates for 2024

    Hours in Training

    • Friday July 26th 2pm-5pm
    • Friday September 6th 2pm-7pm
    • Saturday September 7th 9am-5pm
    • Saturday October 5th 9am-5pm
    • Friday October 18th 2pm-7pm
    • Saturday October 19th 9am-1pm
    • Friday November 8th 2pm-7pm
    • Saturday November 9th 9am-5pm
    • Friday November 22nd 9am-5pm

    *1 hour per week for each week of course on Peer Practice online in the evenings