The course is run over seven full days ( 6 x Saturday and one x Friday) along with four evening Zoom classes from 6pm to 8.30pm. After the programme, a further day is allocated for a competency assessment and successful candidates may apply to register with the MII as a Certified Mediator eligible to practice.

This course is highly interactive whilst also allowing participants understand the theory of conflict and mediation. Participants will be asked to engage with each other and work together outside of class. It is ideal for anyone who needs to work with people and manage them. It is suitable for leaders, managers, HR consultants and employees along with those wishing to specialise in conflict intervention and communication.

Course Aim: To equip participants with the knowledge, skills, attitude and awareness required to intervene positively and/or mediate with people experiencing conflict and difficulties in a variety of situations. Information is also available at https://www.maynoothuniversity.ie/law/micro-credential-mediation

The objectives (learning outcomes) of the programme are:

• To develop participants understanding of the theory of conflict and ADR how conflict happens, escalates and impacts people and organisations.
• To develop awareness of conflict styles and facilitate skill development so that participants can expand their repertoire of conflict behaviours to suit the contexts they find themselves in.
• To attain a good understanding of core mediation and ADR concepts, theories, models, processes, and principles.
• To develop participants’ mediation skills to the level of competency as laid down in MII certified assessment requirements.
• To raise participants’ awareness of how their own triggers and biases can impact the mediation process and to facilitate ways of managing them.
• To learn how to create an environment of trust, rapport and empowerment when facilitating people in conflict.
• To provide participants with essential information which guides mediator’s behaviour e.g. The Mediation Act (2017) and the MII Codes of Ethics and Standards.
• To provide participants with opportunities to work with power and develop their own reflective practitioner.

To confirm a place before paying please contact Catherine at: Catherine.oconnell@mu.ie or phone 0879936237.

Application for phase 1 is through Maynooth University https://v2.pac.ie/institute/19 PAC CODE: MMC17 – Cost €1950.00.

Phase 2 allows attend further 10 hours of additional professional mediation training and complete a competency assessment. A fee of €350.00 is payable to Blossom Development

Trainer Biography available at: http://blossomdevelopment.com/Biography.php

Organisation: Blossom Development/MU
Duration: 7 days in person and 4 evenings online
MII Approved: Yes