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    The Psychology of Mediation

    Learning outcomes
    By the end of this workshop attendees will walk away with skills, techniques and strategies that they have seen, learnt and practiced to enhance and develop their mediation practice. 

    Even the best mediators in the world at times find it challenging to move the process forward. This course will equip you with psychological techniques that will assist you in achieving successful outcomes.

    While the course is grounded in proven mediation principles and practice it also draws on a wealth of experience from world renowned experts such as family therapist Virginia Satir and co-creator of NLP Richard Bandler.

    This course is a comprehensive training programme held in a relaxed atmosphere with plenty of opportunity to interact and learn from other participants.

    Learning Modules will include:-

    Making contact & developing rapport so that you can relate well with your clients and navigate uncertainty.

    Understanding patterns of behaviour which will allow you to understand your clients’ motivation and identify sources of conflict.

    Using Pre-framing, Framing and Reframing to skillfully manage the mediation process.

    Developing well formed outcomes and direction so that you can ensure that your clients’ goals are well thought out and won’t lead to unintended consequences.

    Understanding the power of language in communicating effectively with your clients

    Applying a step by step  Empowerment Framework which will prove invaluable and powerful in guiding you through the mediation process.



    Brian’s training was excellent.  It helped me to understand better how to see beyond the behaviours presenting on the surface and find strategies to get to a deeper level.  It also helped me to become more aware of myself and my behaviours and emotions during mediation.  Most of all, Brian gave me the confidence to believe in myself as a relatively new mediator while helping me to gain new skills and knowledge that could enhance my mediation practise.”  

     Tina Tully, Ómra Support Agency

    Brian has a very interactive approach and engages all participants in the course content. I have found the materials supplied to be practical and easily applied in the mediation process. I gained valuable insights in how to work as a mediator in each of his courses and would recommend Brian as a practical and well prepared trainer in mediation.

    Michael O’Sullivan HR consultant

    Brian’s calm and open professional approach contributed considerably to putting participants at ease, thereby creating an environment that was conducive to positive learning and to free expression. I think this is one of the reasons why the course was so successful, opening up safe and trusted space for people to reflect, interact, learn and grow under professional and experienced guidance

    Anna Walsh Doyle,  International Workplace Mediator


    Brian’s course content was excellent, so interesting and opened up new possibilities for practice. His presentation skills – listening, commenting, explanation, handling of discussion etc. made today altogether an excellent learning experience.

    Phil ,Community Mediator

    About the trainer

    About the TrainerBrian O’Connell has wide experience as an Advanced Mediation Practitioner, Satir Coaching and Mentoring Specialist, Conflict Management Coach, N.L.P. Master Practitioner, Mind Coach, Trainer, College Lecturer and Facilitator. He has integrated mediation skills with Mind coaching, Satir coaching & mentoring, neuro linguistic programming & conflict management coaching to offer an effective and practical approach to enable mediators and coaches to enhance their professional practice.


    Course Date: Thursday 9th May 2024

    Course Duration: 9.00am – 5.00pm

    Course Venue: West County Hotel, Old Lucan Road, Chapelizod, Dublin 20, D20 YK13 (close to M50 and free parking available)


     Complete workshop: €219

    – includes registration fee, tea/coffee and course handouts

    10 CPD points

    To book a place or for further information:

    Please contact BrianO’Connell at          mob.0863803610

    Places are only guaranteed once payment is made.