Mediation Roleplay Assessment Procedure

Member status assessment is a skills-based assessment. The criteria for the successful outcome of the Member assessment is the demonstration of appropriate application of mediation skills in accordance with the MIMember Assessment Guidelines.

Candidates should only be assessed by MII Approved Assessors who have not been involved in the delivery of their training

Guidelines on Assessing Certified Mediator Competencies 

Competency comprises the specification of the knowledge and skill, and the application of that knowledge and skill to the standard of performance required.

The concept of competency includes all aspects of performance. It requires competent Mediators to demonstrate an agreed standard in:

  • Performance at an acceptable level of skill 
  • Organising tasks
  • Responding and reacting appropriately when things go wrong 
  • Fulfilling a role
  • Transfer of skills and knowledge to new situations.


According to the Mediation Act 2017, mediation is defined as:

“…a confidential, facilitative and voluntary process in which parties to a dispute, with the assistance of a mediator, attempt to reach a mutually acceptable agreement to

resolve the dispute”

According to the Mediators’ Institute of Ireland (MII) Code of Ethics and Practice,mediation is defined as:

“A process in which an impartial and independent third party facilitates communication and negotiation and promotes voluntary decision-making by the parties to a dispute to assist them to reach a mutually acceptable solution” MII Code of Ethics


  • The MII have defined and outlined a core set of competencies required of Mediators in a wide range of settings and contexts.While Mediators may come to the profession with different skill-sets and/or training, the core requirements to effectively conduct mediation are the same. 
  • These competencies do not propose different categories for Mediators.However, different sectors may adopt additional specialist requirements which they regard as necessary to effectively carry out mediation in their particular field.
  • Competence is assessed through direct observation by an MII Approved Assessor of a simulated role play whereby the candidate mediates a dispute between 2 disputing parties for a total of 60 minutes. The disputing parties may be role played by the candidate’s class colleagues or other persons, where appropriate, and has been agreed in advance between the candidate and the MII Assessor /MII Approved Course Trainer. 
  • Candidates should only be assessed by MII Approved Assessors who have not been involved in the delivery of their training. 
  • While Candidates may make use of one-to-one meetings (caucus sessions) with parties where appropriate in the process, they should also demonstrate mediation skills working with both parties in the room together. Candidates will be asked to mediate a dispute between two parties in the presence of the Assessor.  This Assessment will be recorded on video and the candidate will be given a copy so they can complete their Role Play Self-Assessment reflection.
  • The candidates receive copies of the role plays in advance. These should not be role plays the candidate has already performed (either as a disputant or mediator) in the course of the MII Approved Training programme. Candidates should not mediate the same role play scenario in which they have already participated in as either a disputant or a mediator. 
  • Candidates will be assessed as per the agreed Mediators’ Institute of Ireland Requirements for Certified Level.


Assessment Protocol: 

Each Assessment will take approximately 90 minutes.  This time is broken down in the following manner: 

Camera begins to record  for 5-10 minutes

Preamble: The Assessor will ask the Candidate to outline how he/she has handled the referral to date, e.g. preliminary/preparatory separate meetings, agreed ground rules, reference to Agreement to Mediate etc. 

Plenary session: Candidate will begin the session by briefly outlining the Mediation process and the role of the Mediator and will mediate the dispute for up to 60 minutes.  The Mediator may work with the parties in plenary session throughout or may caucus with each party for some of this period. In such instances, the other party leaves the room and the Mediator continues to work with the remaining party with the video camera running. 

The main purpose of the assessment is to gauge whether the Mediator has the skills necessary to carry out a competent mediation and not whether they can complete a Mediation in 1 hour.

The final 15-20 minutes is for the Assessor to complete the required documentation. Candidates will not receive any feedback from the Assessor at this point. 

As per the MII Certified Level Assessment Outcome/Re-sit/Appeals Process, issues in relation to the venue or the process must be brought to the attention of the Assessor/Training Provider on the day of the assessmetn if they ar to be taken into consideration in relation to any impact they may have had on the Candidate's performance.

The Assessor or Trainer will make a digital copy of the video available to the Candidate as soon as possible. Candidates will then have 15 working days to view their video and complete their Role Play Self-Assessment form and return this to the Assessor. In exceptional circumstances, and with the prior agreement of the Assessor, this period may be extended. 

Candidates should also forward to the Assessor:

  1. A copy of the "Agreement to Mediate" pertaining to the role play they mediated
  2. A draft of a possible "Mediation Settlement/Agreement" (max one page) that contains key clauses and elements that would pertain to thei case, had the parties reached an agreement.


The Assessor will forward to the Candidate, no later than 25 working days after the Assessor receives the candidate’s Role-play Self-Assessment, the result of the assessment which will include a written assessment and feedback of the candidate. 

These results can be sent to either the Candidate directly or to the Trainer who will forward the result to the Candidate.  

The Assessor should seek to establish that: 

  • Competence is demonstrated by performance in two contexts: knowledge/skills and use of process
  • The mediator uses professional judgement to apply the process and skills in a flexible and appropriate manner, that maintains the integrity and transparency of the process
  • Mediators have demonstrated satisfactory knowledge of: 
             Ethical guidelines
             Relevant current legislation, where applicable

The Trainer should make the Assessor aware in advance of any reasonable accommodation requirements for any candidates and these will be accommodated by the Assessor, as far as reasonably possible


Observations of performance should be used to assess the following core areas for assessment

  • Managing the Process
  • Managing the Relationship in Mediation
  • Managing the Content
  • Managing the Self


It is anticipated that because of the timeframe and need to apply the process flexibly and at the parties’ pace, candidates are expected to demonstrate skills and competencies listed in each area that are relevant and appropriate to the context of the dispute being mediated. 

Candidates must demonstrate a Competent (3) rating in each of the 4 Assessment Competenceareas to pass (See Scale to Measure Competencies, Skills and Knowledge). Where a Candidate has not acheived a '3-Competent' or higher in each of the 4 competency areas he/she should follow the MII Certified Outcome Re-sit/Appeals Process.

Roleplay Self-Assessment form

This self assessment is part of the roleplay assessment process

Review Process

Exceptional Circumstances Requests

If you have completed MII Accredited Training and are impacted by extenuating circumstances during the COVID-19 pandemic, you can  discuss  how to apply for Certified membership based on Exceptional Circumstances with your MII trainer.


The Role of the Training Provider

The training provider makes a case (with the assessee) as to why their specific situation is exceptional and why it is not possible for the person’s in-person assessment to take place within a reasonable timeframe (e.g. compromised health – doctor’s note; public health advice on travel). 



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